1,315 Illinois Used Car Dealers

Great experience, Nizar was awesome, fully transparent - Michael

Great experience, Nizar was awesome, fully transparent and a perfect gentleman, worked out a deal in less than 20 minutes. Great sales representative and a great dealership.

I didn’t believe in dealerships in the past. - 1981chrismac

I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.

Purchased a used 2021 Ford Ranger from this dealer about - IllinoisRoger

Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service!

Desiree and Reggie was super helpful. - Anthony S.

Desiree and Reggie was super helpful.. please ask for them they are awesome. They will get you right?!

The sales staff at Castle Mazda is unlike any other. - DJ

The sales staff at Castle Mazda is unlike any other. They listen to your wants and needs and really make you feel heard. They answer all of your questions, no matter how small, and provide detailed explanations where needed, giving you confidence in their knowledge and the Mazda product. They truly go above and beyond and the entire sales staff works as a team. The team here has a high level of caring and integrity and you don’t feel like you are just being “handled” by a “car salesman” just looking for a commission. My sales team was amazing which made for a great car buying experience with no pressure.

Jennifer and Vinod were great. - latrob46

Jennifer and Vinod were great. I was taken care of with care and love. I absolutely loved my experience at Kia. Would definitely be a returning customer.

Marisol was amazing to deal with! - SGB

Marisol was amazing to deal with! The entire sales staff and finance team made my purchase a very pleasant experience!

Made the best decision with right vehicle Kia sportage - Doug.rasmussen69

Made the best decision with right vehicle Kia sportage and T was an amazing experience to work with

Always a great experience whether you’re looking for a - JT

Always a great experience whether you’re looking for a new BMW or getting your BMW serviced or you just wanna visit one of the nicest showrooms and waiting areas I’ve been in have a coffee and look at some nice cars

Extremely friendly and no pressure. - oldbook03

Extremely friendly and no pressure. Great to go to. Matt our sales men from Kia was nice and very helpful. The finance with George was very easy used new device for signing made it very easy. Sales manager for Kia is a great guy!

I was in a accident and my 2018 Silverado was totaled. - Kurt W.

I was in a accident and my 2018 Silverado was totaled. I hate looking for a vehicle and listening to all the salesmen and their B.S. I set up an appointment and drove 1hr to see a vehicle in Elburn that was online. Speaking to a salesperson, he couldn’t find the vehicle. The GM stated that they hadn’t had a vehicle like that in over a month. I pulled the salesman outside and asked him if the was a GMC or another Chevy Dealer in the area. He old me Ron Westphal Chevrolet was about 20 min away. Arriving at RWC, I spoke to Richard. He was pleasant. He actually listened and fit me into a vehicle that I was looking for. No high pressure sales tactics. No B.S.

Ray handled the sale very well and respected our time. - Frank

Ray handled the sale very well and respected our time. Jori only recommends the services that you need. Highly recommend them.

Very good value and awesome people. - Kevinwallace595

Very good value and awesome people. Cars very clean. Owner is awesome. Easiest buying experience I’ve ever had. I will buy here again

Had a great experience and Joanna was wonderful to work - filipraheem

Had a great experience and Joanna was wonderful to work with. Answered every question and helped work with me around my requirements. Highly recommend!

My shopping experience with Ewan was so very above any - Dianna

My shopping experience with Ewan was so very above any expectation that I had in mind when I walked in. Ewan did what no other salesman did for me during my month of shopping (Kia, Nissan, Hyundai & Honda..) Ewan from the start made me feel respected as a shopper. Ewan did not seem to ever jump into sales mode, he only listened to what I was looking for and simply educated me on what the car had to offer me for my needs. He did not use over the top 'sexy' or 'attractive' terms when explaining the cars features, there was never a pitch, he stuck to the real facts of the brand and the model's features. Which resulted in building my trust in the brand, when the merchandise is good you don't have to over reach to get every single sale, the facts ARE enough to get you to a close. He never pushed me towards an upgraded model, or the platinum edition because it didn't fit me. My model feels tailored to me, and I am so happy with it. When I was being over the top picky in two specific features I did not want to let go of, again, Ewan respectfully informed me we could be looking at a few weeks to find a match, I said that was fine & he went on the hunt to find the match. No push to grab what was on the lot to get the quick sale, no sense of feeling like i was asking for too much.. My choices, heard and respected. The timing was difficult as well for me to shop at all in, early June had tons of personal travel for me which kept me out of Chicago but Ewan was very flexible in working with my schedule too when arranging pick up when it finally did come in! Day of closing he stayed past his leave time to make sure closing went fine, he walked through all the features again with me. A few weeks past closing he has followed up to see if i had any questions about the tech features. I think it speaks volumes for his professionalism to hangout with me during the financials and to follow up later, i'm picky but a very relaxed shopper, and I value personal time the most.. having done sales before and had to stay hours past my leave i urged him to go enjoy his time but he wanted to see it though! I did walk away from one car *cough* kia*couh*, they had the exact model i was looking for in my dream color on lot- but the sales agent was over the top. Chasing me out the door (not an exaggeration) with discounts... which only made me wonder what the he*l is wrong with this brand new car with 20 miles on it and honestly i'm so happy she did that. I couldn't imagine myself being this happy with anything other than my Prius. But thats just to say i have no problem leaving because of pushy or dramatic sales people, there are other cars on the market, there's competition all around- the sales agent IS the difference. The 2025 prius ultimately checks every single box, the gray color gets complemented all the time, it turns heads, the tech and safety features are everything i wanted and more, the savings on gas is unreal.. The car is great, we all know that- but the service from Ewan is what I really wanted to point out because car shopping sucks- but i never once felt uncomfortable, or annoyed, it was just so easy and painless, and I really enjoyed my experience which i 100% never expected when i started car shopping.

Mitch was friendly and spent time with us going over the - moochelle3

Mitch was friendly and spent time with us going over the vehicle and all the features! Awesome sales experience!

Found the car I wanted at a fair price. - Scoop

Found the car I wanted at a fair price. I had been looking for this particular model BMW for a few months at this point in time and knew they sold quick at the price listed. Called into the store and Alan answered promptly. We discussed everything and he took the time to answer my questions. We did online financing to have it ready and secure the car until I could make it up there later in the week. Alan called back once financing was approved and we discussed down payment and other options. We agreed on price and he gave me a full breakdown on all costs. BMW was as described and very very clean. All service was done and it had a full tank of gas. I had my family with me including my 2 year old son who had a blast running around the all indoor show room. The entire staff treated us with respect and the facility is awesome. All in all a fantastic experience. In and out the door on Saturday in about an hour and fifteen minutes. I am happy I found them! Thanks Alan!

They were very helpful and were able to work with me. - jacquelinediehn121

They were very helpful and were able to work with me..had a problem Dan Magana was able to help me

Great cars, Joseph will really take care of you and make - ethan.cohen

Great cars, Joseph will really take care of you and make sure you are happy with your car. I bought a 2016 Mazda3 from him and he really made sure I felt safe with my purchase. I appreciate his ethic of making things right for his customers

Rob Qualizza is my recommended guy to see for your next - Go Cubs Go 2019!

Rob Qualizza is my recommended guy to see for your next Jeep. The Berman Jeep team made my buying process perfect

Met Kevin, a customer service driver while attending a - C.Estelle

Met Kevin, a customer service driver while attending a conference in Naperville. Kevin told me to have my vehicle serviced at Patrick Land Rover the next time my vehicle needed a service. Made an appointment and drove 50 miles to the dealership. Ernie Bonilla the service manager was a great communicator. Charles Vyse the service technician made a video as he was inspecting my car, showing me all the items that required attention. A checklist was sent to me, allowing me to select all the repairs that i approved of. A loaner vehicle was provided. Two days later Kevin dropped off my vehicle which was detailed inside and out. This amazing experience occurred because Kevin approached me and indulged in a wonderful conversation about range rovers and the good service provided by Patrick Land Rover Thanks a lot Kevin, Ernie and Charles

This review is for Josh Ryoo. - twovinesgroup

This review is for Josh Ryoo. Came in about a year ago to test drive couple vehicles and he was relaxed. Let us test drive in private and answered all our questions back at the dealership. He was honest and upfront about the vehicles from his point of view. Came back this year with an offer from another dealer I got through Trucar and did his best to match it and get close. I paid couple hundred dollar more but he was very upfront about all the standard dealer charges. He was able to get us the car we wanted and took off non essential dealer charges and threw in additional services. He did not pressure us to buy anything but suggested an extended warranty with the reasoning due to increase in part prices. Overall, smooth, solid transaction and because our family needed another car, came back next day to buy another one through him. His calm, cool demeanor and honesty got us to trust him to purchase TWO Palisades within 12 hours. Will do business again with Josh Ryoo.

El servicio fue muy completo de principio a fin. - Lizmar

El servicio fue muy completo de principio a fin. Que nivel de atencion .Rapido y transparente Gracias por la Atencion Dani, Ray y Eliu

Approximately a year ago, I purchased a Honda CR-V from - Scarlet

Approximately a year ago, I purchased a Honda CR-V from Honda City. My experience with Jesus and his staff was nothing short of exceptional. From the moment I stepped into the dealership, Jesus exhibited the highest level of professionalism. He greeted me warmly, attentively listened to my needs, and provided valuable insights without any pressure to make a quick decision. Throughout the process, Jesus was transparent about pricing, financing options, and any promotions or incentives that could benefit me. This transparency instilled trust and confidence in my decision-making. I couldn’t be more delighted with my experience at Honda City, thanks to the outstanding assistance and dedication of Jesus Jauregui. He truly embodies the qualities of a top-notch Sales Manager. As a returning customer, I’m confident that Honda City will continue to be my go-to dealership for all my automotive needs. Please extend my gratitude to Jesus and the entire Honda City team for consistently exceeding my expectations. I look forward to many more years of exceptional service and a continued partnership with your dealership.

A few weeks ago I was having trouble with a key fob to my - ken73m

A few weeks ago I was having trouble with a key fob to my Mazda CX5. I went to Orland Park Service and the problem was resolved by Ruben( I don't see his photo here I am not able to attached the review to him). He is always professional and courteous but I wanted to note that he went out of his way to help.

I recently purchased a preowned Ford Escape My salesman - Bob

I recently purchased a preowned Ford Escape My salesman was Brandon. He was professional and very knowledgeable. I highly recommend him and the dealership.

Went in for oil change and maintenance, had an awesome - Mnazer23

Went in for oil change and maintenance, had an awesome experience with Ben Lau, he was in constant contact and never once did I try and get a hold of someone and wasn't able to. Most places you have to call 6-7 times before they answer. Super responsive, helpful, and explained things in a way most people can understand. Great job and hopefully if needed I can come back to this service dept! Audi, International group, and Ben Lau - 5 stars, 10/10. I felt like this is the way service should be.

It's nice to go to a dealership that actually cares - Rk

It's nice to go to a dealership that actually cares about their customers. Lee and his team went above and beyond to make sure my LR service experience was great! Thanks again!

Blake is absolutely the best at what he does, he goes out - Julia

Blake is absolutely the best at what he does, he goes out of his way to make anything wrong, right! Way to go Blake thank you so much! You have know idea how much you have helped us!

Small shop with an array of used cars. - LAB_A_HOLIC

Small shop with an array of used cars. No service center on site - works with a third party service center which is not ideal. The purchase went smooth and follow up items were resolved post purchase.