Alberto Zamorano at Criswell Maserati and Alfa Romeo has - Viktoria Brohan Keister
Alberto Zamorano at Criswell Maserati and Alfa Romeo has renewed my faith in humankind. I was looking to buy an Alfa Romeo Tonale Veloce but was snubbed by local dealers here in Southern California.
I called out of state to The Criswell Dealership in Maryland via CarGurus not knowing at all what to expect of out of state sales and how it all works. From the first phone contact with Alberto, who was informative, extraordinarily kind, and reassuring- I was put at ease right away and proceeded to look into transport estimates based on the Criswell Dealership transport company recommendation. Alberto worked as well on the information and the negotiations on the Alfa I had been looking for. Alberto handled all of this with ease and I knew this was going to be a wonderful experience because his manner and customer service was 5 star and beyond, and he was incredibly knowledgeable.
I purchased my car with zero complications and it was easier than I could have ever imagined! I'm grateful that Alberto values his customers, and gives 100% in what he does...I have never dealt with a more pleasant man than Alberto. He is an incredible asset the Dealership. In fact, everyone at Criswell are friendly and professional !
Alberto gave me a FaceTime video tour of the Dealership and introduced me to everyone there as well as showing me the surroundings so that it was like an in-person experience. He took many photos and videos of the car.
Once payment was made, docusign done, and transport was arranged, Alberto went out of his way to video my new Alfa being loaded on the big transport truck which is now making its way across the country nearly coast to coast from Maryland to Southern California ! It has all been very exciting because Alberto makes it that way !
This purchase was the easiest and happiest transaction all due to Alberto and his wonderful care for his customers ...I'm a fan for life !
Read More