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The only area Honda dealership that actually had the... - Bairish63
The only area Honda dealership that actually had the vehicle we were looking for available and in the lot. The whole purchase was seamless and pleasant. Our salesman, Evan Zwahlen was the best car salesman we have ever worked with in our 40 years of car buying.
Top Reviewed Specialists At This Dealership
Gold Master Sales Consultant
No nonsense and straight to business. I appreciate that.... - Marc R
No nonsense and straight to business. I appreciate that. The team is standup and will get down to business!
Sales & Leasing Consultant
I had a misunderstanding on parts pricing for the service... - Thomas M
I had a misunderstanding on parts pricing for the service work done on my car Mark Frey went out of his way to make sure I was satisfied.
Senior Sales & Leasing Consultant
Sales and Leasing Consultant
Siva provided very excellent customer service to buy my... - sarowar.robin
Siva provided very excellent customer service to buy my car. I would recommend my friends.
Hitesh was friendly, helpful and honest. The entire team... - D.masopust
Hitesh was friendly, helpful and honest. The entire team was very nice and helpful. We would definitely recommend to anyone.
Used Car Manager
Grateful how easy and pleasant Annie made it for us! We... - ylvatribastone
Grateful how easy and pleasant Annie made it for us! We would recommend her 100 times over!
Pre-Owned Sales Consultant
Chris Paranzino and Teddy Douse made the whole process of... - jayne.maher
Chris Paranzino and Teddy Douse made the whole process of buying a car so stress free. They made sure everything was in order and had the car ready before I even planned on picking it up. I have owned 5 Honda cars and will always buy cars from Chris Paranzino. He will go out of his way for you.
New and Pre-owned Sales and Leasing
Pre-owned Car Sales Consultant
New Car Sales Consultant
Great job. I walked out of their feeling like I got a... - firstname.lastname@example.org
Great job. I walked out of their feeling like I got a great deal. I really did this time ! What a great car fir my son. Thx u Alex. Awesome sales person. There was no question he left unanswered. He is proficient at his job. On time delivery of car. Very professional. Will do business with him again. Thx u Alex. Nanette Q
Sales and Leasing Consultant (Silver Status)
My husband & I bought a Honda CRV in Oct of 2019,... - geri.esnes
My husband & I bought a Honda CRV in Oct of 2019, Bonnie was absolutely wonderful, she knew everything about the cars that she was selling, extremely informative, confident & wonderful to work with. Bonnie took her time & also went out of her way to program our cell phones to our car. Bonnie is the best, she is pleasant, kind, patient & goes out of her way for her customers.
Thank you so much Bonnie for all that you have done to make this process smooth & easy.
Sincerely Geri & Dennis Esnes
Service manager was excellent He made the process as easy... - Jvaraman54
Service manager was excellent He made the process as easy as possible. He kept us aware of what was happening thru texr
Adrien Trumpler and Tommy O’Shea did an amazing job at... - iliz2930
Adrien Trumpler and Tommy O’Shea did an amazing job at getting me out of my 2017 Civic and into a 2018 Cr-v they got me everything i wanted at the price i wanted i would highly recommend coming to Honda of Bew Rochelle
Alex Marcel was very honest in helping me understand all... - HHEATHAM
Alex Marcel was very honest in helping me understand all that had to be done on my car. He Was also interested in me spending as least as possible. In addition the work was done in a reasonable amount of time..
General Sales Manager
I wish the service could take lesser time since it was... - zunagutierrez59
I wish the service could take lesser time since it was only oil change. I waited for two hours.
Always a great pleasure doing business with Huntington... - Dinesh.turvankar
Always a great pleasure doing business with Huntington Honda. Mr Preet Singh and Mr Jonathan Torres were very professional and courteous to assist us with our buying process.
Pre -Owned Sales
Zeeshan was very helpful. Got us a car in 5 days that... - James
Zeeshan was very helpful. Got us a car in 5 days that should have taken weeks.
I had a great experience our salesman Timothy was amazing... - loridurando
I had a great experience our salesman Timothy was amazing This was my son’s first car he was so kind and patient with us he helped us with everything along the way
Was totally satisfied with the service of the dealer... - Gdestefano
Was totally satisfied with the service of the dealer ship! Brought my car in for service Stephanie Contello was my service advisor she was extremely knowledgeable and professional as well as a very polite and sweet person!
I really don’t know what to say. Sorry and thank you so... - AKMALRAKHMANOV987
I really don’t know what to say. Sorry and thank you so much for your help!
This is the second time we've dealt with Noel and Rich at... - KarenD
This is the second time we've dealt with Noel and Rich at North Shore Honda. Because our 1st experience was so good, there was no question we would go back a second time. Noel is a great salesman, but he is an amazing person! He went over and above to be sure we got the car we wanted. Rich in Finance made it affordable. They genuinely care about their customers, and they truly make you feel like family! There's no doubt I will be back a North Shore Honda the next time I need a car. North Shore Honda should be happy to have these 2 amazing men representing them.
New Car Sales & Lease Consultant
My car was serviced, but the transmission fluid leaked on... - PdeVM
My car was serviced, but the transmission fluid leaked on my driveway. I left numerous messages, was finally promised that someone would come clean up, but nothing has happened. That was 4 weeks ago. Not the best customer service by the manager!
Great communication, excellent delivery and work to make... - fatbiker413
Great communication, excellent delivery and work to make registering a breeze. Good follow-up after the sale. The vehicle is beautiful and I am enjoying it very much.
Five stars is not enough to say how awesome Christina... - Dave Miller
Five stars is not enough to say how awesome Christina Cahill and her team were! We were having car trouble while driving on the Thruway, and Cristina and her team got us in very efficiently and fixed the problem so that we could keep going to Boston. I love this dealership so much, I’m considering scheduling my future service appointments there even though it’s not close to my home!
I was from out of state and my vehicle had to be towed... - jojo1963
I was from out of state and my vehicle had to be towed off the Thruway. Mark , service advisor, was extremely helpful and knowledgeable . He is exceptionally service-oriented and is great at customer service .
Great customer service, fast and friendly service. And i... - jlito0417
Great customer service, fast and friendly service. And i got a great price on the car i wanted
The first review I came upon when coming to this site... - Tess
The first review I came upon when coming to this site described the finance person, Jim, as reprehensible and a bully. Pretty much the same reason I’m leaving a review here.
The salesman, Bob, was friendly. If I had any issue with Bob at all it was misinformation he passed onto us regarding how we would be receiving our car loan bill. That’s not really his department, so perhaps someone else passed along the wrong information to him.
I also emphasized several times that our mailing address and street address were different, and they needed to note that on any forms, as anything sent in the mail to us needed to go to the PO Box.
I just spoke with the finance company, and the dealership did not include our PO Box on the forms. I had to correct that with the finance company today as we will be receiving our bills by mail.
Now, the reason I called the finance company today was because of a complete lack of confidence that Jim and the dealership processed our application correctly and sent it in.
Our feelings on this came about after a phone call from Jim to my husband approximately two or three weeks ago. He called my husband while my husband was at work to tell him that my husband had to come back to the dealership as soon as possible and re-sign the finance papers because due to an error on their end in reporting the mileage to the finance company the interest rate was going up.
In addition to being upset that we had signed papers expecting a particular interest rate, my husband was also taken aback by Jim’s incredibly rude behavior on the phone. My husband explained that not only are we 50 minutes away from Poughkeepsie, but he is out of the house from 5 AM to 8:30 PM and works most Saturdays.
This was not something that occurred due to any fault of our own. Jim immediately started trying to bully my husband and threaten him into coming in by saying they would come and take the car.
My husband did not adamantly refuse to come in. What he stated to Jim was that he wasn’t going to be able to come in the next day, and would have to try and work it into his schedule and probably take an hour off from work. At one point in the conversation Jim reluctantly agreed to contact the finance company to see if they would keep the loan at the current interest rate. My husband asked Jim to call him back the next day to let him know.
At 2 PM the following day my husband had still not heard back from Jim. He ended up calling Jim, and Jim was very gruff and said it was all taken care of.
What I fail to understand is if other customers have been treated the same way by this finance person, why is he still in the finance department, or at the very least why has he not been retrained in how to perform better customer service?
I will be shopping for a new car in the next year or so. I will not be looking for one at Friendly Honda.
If you are having service performed at Brewster Honda I... - bieglecki
If you are having service performed at Brewster Honda I would highly recommend Kira Bueti as your sevice contact. She is highly professional and knowledgeable, a valuable credit to the Brewster Honda team
My experience at Lia Honda has always been excellent.... - Judyoeh
My experience at Lia Honda has always been excellent. Very professional, especially with Laurie Bruner. I have dealt with her for many years, and actually look forward to seeing her when I have had to have service on my car. Great employee!!!!
Last week I saw a car I liked and yesterday we brought it... - dzeng
Last week I saw a car I liked and yesterday we brought it home. I have only great things to say about Mt Kisco Honda! Peter Leahy was truly great - professional, direct, very nice and pleasure to speak with not only about the car he was selling us but also about life. He was quick in his actions, dealt with the insurance company, arranged all necessary procedures and kept us informed. He even Facetime us to show us the car before we went there for the first time so it would not be wasted time. We really liked Peter, that is the way to do business. Really professional and cool.
The finance department was also easy and Chris explained everything clearly and didn’t try to add anything on our contract that we did not want. No persuading and pushing like elsewhere. Just a quick process of buying a pre-owned car, which both of them made super easy. I was thrilled with our experience and would recommend Peter to my friends without any hesitation.
Thank you Mt. Kisco Honda for making buying the car such an easy process.
Dave was a great guy to work with. He found me a vehicle... - Just me
Dave was a great guy to work with. He found me a vehicle in the midst of a vehicle shortage due to the pandemic. During the sales process, I felt no pressure and I felt very comfortable the entire time. There were also no surprises in the final price. I would definitely come back for another Honda from this dealership.
We cannot say enough at the level of kindness and... - chcarroll
We cannot say enough at the level of kindness and professionalism we were given.
We were a bit hesitant when we first went into dealership. We are of the old school mentality of lokking around the lot not having someone bring the vehicle to us.
Jake Morizio could not have been more understanding and accomodating despite the heat.
He explained the details regarding the vehicles we were interested in and got the keys for the HRV that we liked.
We drove it around th parking lot and knew it was a fit.
All of the next steps valuing our trade would help make the deal.
Matt from financing went out of his way to give us a great trade value and was excellent with finalizing the details.
Outstanding customer service from both Jake and Matt.
In New York
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