Usually, the idea of going to a dealership will make a - nicalex495
Usually, the idea of going to a dealership will make a person groan. The thought of trading in a vehicle and purchasing a new one always seems tedious and frustrating. Well, let me tell you, the folks at NYE will make you think twice on that by making the process a breeze. Especially if you work with Ross Barton and Dan Bennett.
I reached out regarding a 2026 Jeep Compass they had for sale. A kind woman named Trisha Green, connected me to a salesperson, Ross, who was truly fantastic and the highlight of my NYE experience. Ross was accommodating, answering every question I shot at him via text in a timely manner, even sending photos as the listing didn't have photos yet when I inquired. He helped me acquire numbers, even working after closing time to ensure I got the info I needed. I ended up going in the next day to test drive and was blown away. Ross was friendly and personable, truly wanting to ensure I got a vehicle that fit my needs. We talked the entire 20-minute test drive, chatting like old friends catching up, and he walked me through the entire application process when I said I wanted to take the vehicle home. And note, he came in on his day off to make sure I was properly taken care of! They were accommodating as to when I wanted to take the vehicle home, even offering have it ready next day if needed. When I went to pick it up, Dan Bennett helped me finalize my financing paperwork, explaining everything thoroughly and with a touch of humor to keep things light. Once the paperwork was completed, they even introduced me to their service department for any future needs.
At the end of the day, I drove away feeling like I made new friends while buying a car. I have told, and will continue to tell, everyone I know that they should visit NYE for all their car trading and buying needs as I have never in my life had a better experience at a dealership. Thank you Ross and Dan for everything, I am truly grateful!!!
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