832 massachusetts Used Car Dealers

Worth the drive for better service the service team is - PLECHIARA

Worth the drive for better service the service team is much better than Diamond Cadillac. I couldn’t even get a loaner for my brand new Escalade IQ that had a warranty issue from Diamond. Thanks for making my service process smooth.

I had spoken to Christina after doing some of our vehicle - seascape76

I had spoken to Christina after doing some of our vehicle search on line. She was very helpful and friendly. She made our appointment for later that afternoon. Our salesperson Edison was great. However the woman Heidi who handled the financial paperwork affected our rating of the dealership. I realize that it is her job to try to sell the extra warranty and maintenance contracts. We had already declined those with the salesman. When I asked if these were the same things we had already declined she became confrontational saying “what are you going to do if the electronics break down”. “What will you expect us to do for you when that happens”. I will admit that I then became defensive in my conversation with her. But I am the customer. I apologized and asked if we could start over. But as things went on I am not sure that she ever really tried to change her attitude toward us. Then she asked about Gap Insurance. We declined and she then siad in a condescending tone “Do know what that is?” Ultimately we decided to take the warranty but as I look back we feel we got bullied into it. Honestly my husband and I wish we would have considered getting up ,calling the sale off and walking out of the dealership. After deciding on the vehicle within 15 minutes of our arrival, we ended up being at the office for over 2 1/2 hours. Part of this trying to deal with the protective freezes on our credit reports and trying to deal with getting that problem solved without being able to talk to an actual person on their end. I realize that is certainly not the dealership problem but I think that just added to frustration on our end. Again not the dealerships problem. But I have never been treated so poorly as a customer during the he final paper signing. Again our Salesman was terrific (10 out of 10) which helps brought up the average rating of the dealership to a 3. Sadly how we were treated seems in contrast to Amy of the mission statements that the dealership makes about how they want to treat their customer UPDATE to our previous review When I wrote this review last Sunday I felt it was an honest review of our experience. For the dealership , it certainly was not very complimentary. Honestly I seldom answer these surveys and often wonder if anyone even reads them or cares about what customers say. Technology is used these days to easily stand behind making negative statements about others. But I also feel that it is even more important to point out the good things when they happen Which brings me to the reason for revisiting my first review. Well the management at Balise Ford did read my review and did genuinely take steps to make our experience with the dealership a positive one. I had stated before that our salesman would be rated a 10 out of 10. But after my most recent experience with the General Management at the dealership I would change my overall rating to 4.5 stars. Their most recent action to improve our experience really does show the importance they put into their mission statements regarding how they want to treat their customers. That is something that can be hard to come by these days. For that reason we wanted to come back to give an honest and updated assessment of Balise Ford

Cape Cod Carz is the best dealer around very courteous - jo

Cape Cod Carz is the best dealer around very courteous and Trustworthy! I would recommend CapeCod Carz. I would go out of the way to do business with them! Thank you Cape Cod Carz

I bought my car there with no issues Great service - Jmanigat03

I bought my car there with no issues Great service customer service excellent. I would recommend it

It's been very good experience buying a car here and it - PRASADVLR

It's been very good experience buying a car here and it is my second time in same location. So i was not disappointed. The sales person Rahmah is very friendly and extremely helpful.

Great customer service! - Leahalbertini

Great customer service! Alex and Taylor were both very accommodating. I will definitely purchase another GMC from them.

Great people. - Spider

Great people. Great service. I've never had any issues with either. The location is convenient for me also.

Kyle has been great to deal with the 2 times I have been - bstacy0

Kyle has been great to deal with the 2 times I have been there for service. The online appointment system is great to use. The truck was ready when they said it would be! Great place, will not be going anywhere else.

Excellent experience for my first visit to Mazda service. - christine.strickler

Excellent experience for my first visit to Mazda service. Everyone was friendly I loved the video update and the opportunity to message while my car was being serviced. Thank you!

Service advisors are very knowledge and helpful. - davidjdykes

Service advisors are very knowledge and helpful. Everyone professional and courteous. Highly recommended. Fair rates.

Jonathan does a great job, he is very patient, - ALAN47

Jonathan does a great job, he is very patient, knowledgeable and willing to listen and help. Great service and strongly recommended.

Chris was a pleasure to work with. - mikejhurley

Chris was a pleasure to work with. Professional, Knowledgeable & Courteous. All repair work was explained carefully before any work was started. I have worked numerous times with Chambers Ford and will continue to do so because of how business is conducted. Regards, Mike Hurley

I recently purchased a 2026 Chevy Silverado RST from - Christopherconroy622

I recently purchased a 2026 Chevy Silverado RST from Colonial Chevy in Acton, and the experience was outstanding from start to finish. My salesman, Joe Pellegrini, was incredibly knowledgeable, straightforward, and patient as he walked me through every detail of the truck and the buying process. He made sure I understood all the features and options without any pressure—just honest, clear guidance that put me completely at ease. I also had the pleasure of working with Vincent Bouchard, the Sales Manager, who was a true gentleman throughout the transaction. His professionalism and courteous demeanor made finalizing the deal (including my trade-in of a 2015 Chevy Colorado) smooth and stress-free. The entire team at Colonial Chevy exceeded my expectations, but Joe and Vincent truly stood out. I highly recommend them to anyone in the market for a new vehicle—you’ll be in excellent hands!

They got me in to service fast and addressed the issue I - Michele stenson

They got me in to service fast and addressed the issue I was able to wait in a comfortable area while the repair was made

The Service Department was very courteous, professional - JPJANEIRO

The Service Department was very courteous, professional and prompt with the appointment. They were also very clear on what needed to be done.

Yaro helped me to get new Camry. - Alan

Yaro helped me to get new Camry. My situation required extra work- out of state license. He went above and beyond to make my buying process smooth and easy!

Went in for oil change and inspection service, they were - vvarros

Went in for oil change and inspection service, they were very friendly and helpful to work with my schedule

I would suggest them as a dealer if you are looking to - lillian.neenan

I would suggest them as a dealer if you are looking to purchase a new car. It seemed like a family atmosphere, everyone trying to help each other

The dealership was very inviting. - BRCROWNVIC527

The dealership was very inviting. My sales representative Johnathan was very professional, knowledgeable and friendly. He made you feel comfortable, without pressure to buy. I would definitely recommend him and the dealership.

Pablo was great to work with. - dan@fanddcon.com

Pablo was great to work with. He helped us find exactly what we wanted for a great price. He was very clear on what we needed to do and we had our keys in hand within 3 days.

I bought a Toyota Tacoma from Carlos Bautista. - paulkowaleski04

I bought a Toyota Tacoma from Carlos Bautista. He was very friendly and knowledgeable. He made the process very easy. I would definitely recommend him if you are interested in buying a Toyota. This was a great experience at a car dealership.

Very streamlined. - secordpd

Very streamlined. Ronnie and Scott helped with that They both were very helpful and Scott helped me solve a problem

Great, I'm very happy, the service was very good, Kevin - Moisesat1990

Great, I'm very happy, the service was very good, Kevin was very kind, he did a great job

Trey and Rob were very professional and fair to work - jpstamat

Trey and Rob were very professional and fair to work with. Knowledgeable about the new 2025 VW Tiguan features and the negotiation process was quick and fair. I am a repeat customer of Silko VW as they respect and value their customers!

Jim was awesome great , he was able to get me into my - longtinjason

Jim was awesome great , he was able to get me into my truck very fast can’t thank him enough.

Excellent salesperson. - msullivan14

Excellent salesperson. Highly knowledgeable. I have referred people to the dealership purely because of Frank's ability to sell a car with knowledge. His followup is 5 star.

We bought a Mazda CX5 from Mazda Seekonk and highly - Lizwiedenhofer

We bought a Mazda CX5 from Mazda Seekonk and highly recommend this dealership. Sean Bernier was our sales associate and he was absolutely wonderful to work with! He was easygoing and patient, very informed about all of the vehicles, and just provided an overall great experience in what can be a somewhat stressful decision to make. I would, and will, refer my family and friends to Sean Bernier and Mazda Seekonk. Love the CX5 too- reasonable price for a lot of car!

Leo was amazing when I was looking for a new HR-V. - Carroll

Leo was amazing when I was looking for a new HR-V. He made everything easy and was very professional handling everything. He made my experience buying a car one of the easiest decisions that I have ever made. Will be going back to him and recommending him to everyone I know.

I can’t say enough about the service I received with my - ROGNAM101

I can’t say enough about the service I received with my Oil Change. Always let me know, what to keep an eye on and letting me know what needs to be done right away.

Autumn really made everything so wasy for me and the - abarrett2340

Autumn really made everything so wasy for me and the truck is great! Love the service I recieved there