I purchase a 2025 used Equinox EV with assistance from - lakevfr
I purchase a 2025 used Equinox EV with assistance from Carson and Cody. The transaction was completed online and on the phone, since I live 325 miles away and could not visit the car it self. They quickly and willingly printed and sent me service records and a Carfax upon request. This was very important to me as the car had been returned to GM with a warranty issue. While attentive to these unique needs there was no pressure but complete attention to the necessarily complex process of buying a car with 1600 miles on it "sight unseen". Though texting and emails they worked with me and my Credit Union loan officer to expeditiously complete the sale, which in cluded shipping the car to my home. Although it was not his job, even the truck driver helped me verify the paperwork was in order and called his supervisor to help as well. As a 7 year EV owner I realise that with EVs still being uncommon there are challanges to buyers and sellers alike regarding correct information about the vehicle. If they did not have what I requested they found it without hesitation or complaint. I have driven the car without incident for about a week and am very satisfied with it, the price, the value and the acccesibility and follow-up with staff.
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