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Ray & Frank. You are the best! - ghoward4951
I went in to see about replacing my Chrysler that was totaled by someone running a red light. Not only did Ray find a replacement for me but the Jeep Cherokee we were sitting next to caught my eye and I asked my wife if she liked it. Ray took the time and went over all the features with us. Long story short, we bought it. When we went to pick it up Frank showed us how to use all the features and helped us set them up. This was the most pleasant car buying experience I ever had.
Top Reviewed Specialists At This Dealership
Shout out to Felix Nieves the best car salesman ever... - weaverkevin5628
Shout out to Felix Nieves the best car salesman ever great customer service help me get my new 2020 Blacktop RT charger thank you guys
Certified Sales Executive ( For New and Pre-Owned )
Certified Product Specialist
Very good experience from start to finish. They were... - Hmmmmm
Very good experience from start to finish. They were helpful attentive and well organized. The vehicle is great and fun to drive. Looking forward to having it serviced at Tyson.
Product Specialist & Sales Consultant
It was a pleasant experience. Great price! Charles was... - SJA
It was a pleasant experience. Great price! Charles was knowledgeable, respectful and made buying a new car a pleasant experience. We were able to test drive by ourselves, then Charles reviewed all the charges, discounts and costs. He even gave me his cell number in case I have any future questions.
The only negative was that we were trading in a car and if I didn’t take the time to reset our navigation, phone sync and garage door opener it would have stayed in our old cars memory. No mention of how they would handle that. The mechanics said they didn’t know how to reset.
Senior Sales Manager
I am so happy with the experience I had buying a vehicle... - Kathleen
I am so happy with the experience I had buying a vehicle from Pearl. I had been to another dealership a week prior and it was HORRIBLE. They even followed me out to my car trying to deal.🙄
I decided to give Pearl a shot. I am SOOO glad I did. I was working with Sean by email and text. When we went to the dealership, he listened to what we wanted and needed.... was not pushy WHAT SO EVER. He got us what we wanted and in our price range. Then we went to sign the papers and dealt with Jim. Another really nice guy! Fast and efficient. They made you feel like a friend. Everyone there is really friendly. Their website is very nice also! Go there... you won't be disappointed!
General Sales Manager
Seamless - jmnoones
My salesman, Mike Heerman was a rock star. While we loved the Jeep Grand Cherokee that we test drove at Cassens, it didn't completely fit our needs. Mike checked all the boxes and found our dream Jeep Grand Cherokee at another dealership within close range and negotiated a dealer trade in three days time. It was such a convenience to do business with a single person and not have to deal with going to multiple dealerships to find what we wanted. Thank you for getting us exactly what we wanted, Mike! Your attentiveness, friendly nature and persistence (thank you for finding us exactly what we wanted) further proved to us that we made the right decision in doing business with Cassens. Dustin - thanks for explaining things so well and getting all of the paperwork completed so quickly. You guys are the best. Thanks again!
Internet Sales Manager
Great job Joel working with me on the purchase of my Jeep... - Ljiles8
Great job Joel working with me on the purchase of my Jeep Wrangler! He answered all of my questions and pushed to make sure we were taken care of.
Holden was an absolute joy to work with!! He took so... - Jennifer Edmonds
Holden was an absolute joy to work with!! He took so much time to make sure I understood my new vehicle and offered to help in the future, as well. He was polite, respectful, and very helpful. I consider myself a big winner for two reasons - I got Holden as a salesman and I got a fantastic SUV!!! 😊👏
We are so pleased with our new suv and it is all cause of... - Youngloren80
We are so pleased with our new suv and it is all cause of Mr. Johnny Garner. We can in after we sat in the lot and prayed. We met Mr. Bob Williams first and he directed us to Mr. Garner. Mr. Garner was awesome, he worked with something that would work for our family, he answered our questions and made us feel like family. I told our whole church and people at my job all about Mr. Johnny Garner. My wife and I both feel like he was heaven sent. Thank you soooooooo much again Mr. Garner, Mr. Bob Williams, and Mr. Blake Fanning.
Sales & Leasing Consultant
New and Used Car Sales & Leasing
Kenny Johnson always goes above and beyond to find just... - Tara
Kenny Johnson always goes above and beyond to find just what I want. Service is always fast and friendly! Very accommodating with the new COVID guidelines. Wouldn’t go anywhere else!
Jim was extremely knowledgeable of the Jeep products. He... - T
Jim was extremely knowledgeable of the Jeep products. He was exceptionally welcoming. His professionalism & candor
was welcomed and I enjoyed my experience. The end result was a purchased vehicle.
Excellent! Attentive. Know their stuff. Friendly.... - Ryank77
Excellent! Attentive. Know their stuff. Friendly. Oday Omar (salesman) was very helpful and responsive. Great auto dealer. And the place was spotless and welcoming and clean.
I just bought my third car from this dealership and I... - sierra.nisler
I just bought my third car from this dealership and I would not go anywhere else with my business! Everyone at the dealership is extremely friendly and helpful, especially the sales representative Jeff. Jeff made the car buying process enjoyable and took the time to listen to me, find out what my car needs were, explain all the options to me, and then went above and beyond to get me exactly what I wanted. Beyond that Jeff was very well educated about all of the different features and components in all of the cars I looked at and took the time to make sure I understood them as well before deciding on what to purchase. Buying a car is not an easy process and can be a headache to go through with the wrong team of people, but as a repeat customer I can attest to this being the most efficient and trustworthy dealership I have bought from. I am extremely satisfied with my purchase and the quality of the service I received through the entire buying process at CDJ. I would highly recommend coming by this dealership for any car interests or needs and speaking with Jeff to make sure you get exactly what you’re looking for. Thank you again St.Charles CDJ for another beautiful car and to Jeff for always taking care of your clients!
Sales & Leasing
Bought our 2018 F150 Lariat from Frankie. He was a very... - boonchic1
Bought our 2018 F150 Lariat from Frankie. He was a very helpful salesmen,did research for me. Was a very smooth transaction! Highly recommend Frankie!!
Sales and Leasing Professional
My salesman Josh K was amazing! His knowledge of the... - Rockinrobin737
My salesman Josh K was amazing! His knowledge of the product was outstanding! Excellent customer service! Ozzie my finance guy was also amazing, so kind and helpful! Thank you for the 5 star experience!!
Sales and Leasing Professional
I bought a car a few days ago. Julio Ruiz is one of the... - Rosa
I bought a car a few days ago. Julio Ruiz is one of the best people I have ever worked with on any purchase. He gives the facts as they are and is extremely knowledgeable about all facets of the car and the process. Im extremely happy with my experience at liberty auto dealer. I'll definitely recommend this place to my friends and family.
New Car Sales
Knowledgeable staff - Stephen.Carls
Being that I purchased a pre-owned Alfa Romeo from this dealership, I was pleasantly surprised by the knowledge everyone had. Tony was my salesman, was great to work with. Jason handled our paperwork, easy to work with. Tony took us on a dealership tour while we waited to sign paperwork. I don't know that I'll drive up there for service on my Stelvio, i'll probably go to Alfa Romeo direct, but everyone there seemed very knowledgeable to where I would feel comfortable going back for service If I wasn't going to go to straight to Alfa. Negotiations were fair. Will be back in the future.
The staff in the service department are friendly... - Diana Dornbusch
The staff in the service department are friendly courteous and run on schedule. They keep me informed of any issues they find. Their work is top notch. I recommend their department to others.
Simple and straightforward - kd
Great experience. George found what I was looking for, shot me a good price offer the first time and gave me a fair, realistic value on my trade in. One look at the offer sheet, and I was happy. The numbers were what I expected and fair the first time - no games, no bs!
Prompt service clean pleasant waiting area work was... - Chootrk@gmail.com
Prompt service clean pleasant waiting area work was compleated in timely manner. Oil change wiper blades replaced tires rotated. Wood recommend to others for service.
Carlos García “Primo” Eduardo Ochoa were extremely... - Ricardo Mrtz
Carlos García “Primo” Eduardo Ochoa were extremely professional and privided excellent customer service. Thank you to both!
I highly recommended both and give them a 10
Fantastic experience from start to finish. Eric... - John
Fantastic experience from start to finish. Eric Prendergast went out of his way to find the truck to suit me and Jason McKeon was the friendliest and most professional sales manager I've ever met.
I went to this dealership to test drive a Jeep. I was... - cin524
I went to this dealership to test drive a Jeep. I was greeted by William Massenberg. He was very professional and kind. He explained the different option for each vehicle along with thw price difference. He was very patient, not pushy. This was the best dealership experience I've ever had. Great job William!
Good service while they getting your money but once u... - Angela
Good service while they getting your money but once u need them or something it’s call us back in 10 mins then they pick up and hang up. I bought car and they hunted me down for rest my payment and told me soon I pay they would order me a license plate bracket here I am almost two months away still call and waiting for i.
I have never seen such a flawless, fun yet still... - Krystal.sandoval
I have never seen such a flawless, fun yet still professional car dealership in all my life. Shawn, Rob and Brian are absolutely awesome. Thanks!
Tracy at Pilson was great to work with Great dealership... - Crguy1947
Tracy at Pilson was great to work with
Great dealership people were very friendly and helpful
Will be going back in the future
Worked very well with me after my divorce. This is the... - Jacob.combs7th
Worked very well with me after my divorce. This is the right place to come when you are in not the best credit situations. Will recommend to others in similar situations.
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