This was a very pleasant car-buying experience. - Ming C.
This was a very pleasant car-buying experience. When I walked into the dealership, Josiah Zwirn greeted me right away and also accompanied me on the test drive. Although he is relatively new to the role, Josiah is the most sincere and friendly salesperson I’ve met so far. He did his best to answer all of my questions, looked into additional details when needed, and communicated with his manager to make sure I received accurate information.
The main salesperson handling my purchase that day was Gilbert Ansah. Although Gilbert was a bit busy that day (and had Josiah assist me), I never felt neglected. He handled everything very efficiently, answered questions clearly and directly, and acted professionally throughout the entire process. When I brought up certain conditions and requests regarding the purchase, Gilbert responded honestly and straightforwardly, which made the negotiation stress-free.
One small example: before the test drive—even before we started discussing pricing—Gilbert proactively explained which parts and features were not included with the vehicle at that price, and he immediately brought out other cars to compare and clarify. The entire process was transparent and enjoyable. It was truly a great transaction experience with Gilbert.
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