1,300 Illinois Used Car Dealers

I was very pleased with my experience with the Service - ronjaco

I was very pleased with my experience with the Service Department. Mike Krapf explained everything fully regarding an inspection of an Audi A5 I recently purchased and performed an open recall on the tires. He was very easy to work with and it was one of the best customer service experiences I've had. I will not hesitate to bring the car here in the future.

I had an excellent experience with the service department - Saundra

I had an excellent experience with the service department at Ed Napleton River Oaks Jeep site. From start to finish, the level of professionalism, care, courtesy, and communication was truly outstanding. I'd like to give a special shoutout to the four incredible team members: Taj, Sharelle, Leslie and Carlos. Each of them went above and beyond to ensure everything was handled smoothly and efficiently. Their attention to detail, clear updates throughout the process, and friendly attitudes made all the difference. It's rare to find such well-curated service experience these days, and I'm grateful for the support, rides and expertise they provided. Highly recommend this team for anyone looking for top-notch car service. All the best to you all, Saundra

Marcin is very knowledgeable and helpful to make the best - Aleksandradyszkant

Marcin is very knowledgeable and helpful to make the best decision for you. He wants you to have a great experience and for you to feel good about your choice. I would really recommend him to help you with anything regarding this dealership. I got a new 2025 and Marcin worked with us, thanks so much!

everyone is so kind and helpful ! - DASKDEMI

everyone is so kind and helpful ! my knowledge of cars is very low and yazmin was so patient with me and was very lovely !

I came in, on my way home from work. - Maple605

I came in, on my way home from work. Tim gave me all the attention I needed, while not being too pushy. After a friendly conversation and a test drive, Tim worked tirelessly to get me the best price for an excellent used car. Highly recommend Tim and Libertyville Honda. 10 out of 10

I recently had a fantastic experience at Zeigler GMC, and - Cesar

I recently had a fantastic experience at Zeigler GMC, and I can’t thank JC and the team enough for all their help in getting me into a car. From the moment I walked in, they were friendly, approachable, and genuinely interested in finding the right fit for me. They took the time to listen to what I was looking for, answered all my questions, and made the process feel so smooth and stress-free. It was a refreshing change from my past car-buying experiences. thank you Juan!!

Vital was Awesome! - Shannon Harris

Vital was Awesome! His customer service was impeccable 👌🏽. I had to travel from out of town, and he made the buying process effortless.

I love Shottenkirk Toyota I recommend everyone go there! - CRAIGBHAM

I love Shottenkirk Toyota I recommend everyone go there!!! Please give Kathleen a raise she Is the best Sincerely Craig!!

I didn't have an appointment. - Sevenzander82

I didn't have an appointment. I had an emergency breakdown. Kevin checked and made sure the parts were in stock. Brandon was able to get me worked in and back on the road that day. The shuttle driver was very nice and was able to get me to work on time. Everyone there in parts and service was so nice. I recommend them to everyone I know.

The staff is friendly and always generous about handling - Sharelle Campbell

The staff is friendly and always generous about handling things in a timely manner, thanks for all that you do!

10 de 10 muy buen agencia y gerardo muy amable en como - Florentino

10 de 10 muy buen agencia y gerardo muy amable en como atender los clientes

Robert was very helpful to find my family a new suv. - Happy Customer

Robert was very helpful to find my family a new suv. His knowledge and kindness was appreciated.

The car is beautiful. - Les

The car is beautiful. The deal great. Paper work was messed up. Wrong phone numbers ,wrong e mail addresses. Didn't discover that till we got home. Dave also gets 5 stars

The dealership is very neat and had great customer - Charles S

The dealership is very neat and had great customer service. My salesperson, Gavin, was awesome. He kept me informed through the entire process and made sure I was comfortable throughout. When Gary was not around, Jon, the Sales Manager, stepped in and took care of my enquiries.

We are very happy with our recent purchase of a used - J and K

We are very happy with our recent purchase of a used Outback Limited. Howard Marfell was our salesperson for over two decades. After he moved and left Uftring Subaru we were concerned about having to deal with a new person. Through a referral from a coworker, we went with Travis Doubet. Travis met and exceeded our expectations. It was only 1.5 hrs from test drive to leaving with our next Subaru. He is now our new "Not Howard" :)

I arrived early, and the work was done quickly, and any - legned1218

I arrived early, and the work was done quickly, and any recommendations came soon, as well.

Professional, fast and friendly service the staff did an - LaMiya

Professional, fast and friendly service the staff did an exceptional job making me feel comfortable.

Muhammad Akhtar was professional and polite,he turned a - Cckemikem

Muhammad Akhtar was professional and polite,he turned a iffy situation into a sale. Alex the manager was also very helpful in our decision making

GREAT customer service. - GREENY

GREAT customer service. Steve the service manager,Burrell, Sly and Sue are the GREATEST PERIOD

What a wonderful sales Team! - tancredyweber

What a wonderful sales Team! Sean, Daniel, Greg and Gabriel In Finance! This team treated me so well when I purchased my Gladiator, that I returned 2 weeks later to get a Jeep Wrangler Sahara with my wife. I’m almost afraid to go back - I might by another Jeep!

Took my car for an oil change Great service Tommy and - A1EXPRESSTOWING

Took my car for an oil change Great service Tommy and Harry is doing a great job

Peter was so helpful. - Jennifer R

Peter was so helpful. The only problem I had was when I scheduled the appointment for service the young lady misquoted my 60000 mile service for about $282. I kept telling her that didn't sound right. When I got to the dealership I found out she basically scheduled a high end oil change. I wish the dealership had done something to compensate me for the misinformation.

Tom 12 a fantastic salesman. - r_bergquist

Tom 12 a fantastic salesman. No pressure just great information. I'd use him again

Best deals around and a friendly staff. - MarkMc

Best deals around and a friendly staff. My sales guy, Ron Skalski, was a pleasure to work with and made the transaction smooth and painless. He was very responsive to questions through email as well as through texts. I had one shot to get the exact trim and color I wanted and Ron made it happen. A+++++ Mark Krupa took care of the financing and was not pushy with add ons. I definitely appreciate that. Again, another smooth and painless process.

Great experience with Kelly. - AMALOPSY61

Great experience with Kelly. Everything was done perfectly and with precision. All pricing and work done was at a fair price. Excellent service from the staff members!

I didn’t believe in dealerships in the past. - 1981chrismac

I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.

Excellent service from the dealership. - Kevin R.

Excellent service from the dealership. They asked the right questions and did everything in their power to meet my needs. They earned themselves a customer for life with me.

Excellent service on the seat-belt issue for our Nissan - RLJULATON

Excellent service on the seat-belt issue for our Nissan Sentra. Thank you so much for your help Hector!

If you want a straight-forward, transparent car purchase, - casshawk

If you want a straight-forward, transparent car purchase, then go to Biggers Mazda. No mind games. No deceptive sales practices. No pressure to buy an extended warranty. No additional fees or add on packages you never wanted in the first place. I contacted Franco because there are a lot of positive reviews online from his customers. He was professional, answered all of my questions, gave me the CPO inspection report, and gave me an itemized out the door price over the phone with no hesitation. Also, there are no finance managers. The salesperson you make the deal with is the one who guides you through signing the contract. Like I said earlier, no pressure at all to buy any packages or warranties. This is a rare experience in the car market today. Yes, he couldn't lower the price on the CPO 2021 CX5, but it was already fairly priced unlike Carmax where they don't negotiate and they are $3k to $4k above the market. I asked Franco if their lenders could beat the 12.69% interest rate my credit union gave me, he ran my credit and was able to help me secure a 9.25% APR from a local bank. When I had an issue getting a ride to the dealership for a test drive and to sign the papers, his manager arranged for one of their employees to pick me up at my house and bring me in for the deal. I live 26 miles from the dealership! Overall, this was an easy, stress free process. You really can't ask for much more than that.

Juanita was awesome at getting back to me with questions - hchavez26

Juanita was awesome at getting back to me with questions about a Jeep wrangler I was interested in. She was very professional and friendly. She took care of getting the appointment going and making sure it all worked out!