Cross posted on Google. - BHedrick
Cross posted on Google. The experience was too good not to share again.
This was the most pleasant experience I have ever had buying a car. If you do your research on models and pricing, they will be competitive on pricing. I spoke with 3 other Baltimore dealers (including one where I have spent $75k at in the last 10 years) about purchasing a 2026 Accord SE over a weeks time frame. I made it clear that I wanted the best out the door price in the first communication. Anderson was the only dealer to do this. In fact, they actually asked me what price I wanted to pay out the door and met it immediately (I did my research as stated earlier). The only caveat was if they couldn't get the Military rebate from Honda, the price would be $500 higher.
I already knew I didn't qualify for the rebate as I didn't meet the prerequisites but wanted to check as the other three dealers all said they got me the rebate (the other lied and took that $500 from somewhere else). Obviously, I didn't qualify so it was $500 more which I was comfortable with. The final price was exactly where I told the other dealers I needed to be at but none of them could get that low (according to them).
Almost all of the communication was done via text with my salesman Jim Middleton. He didn't bombard me with texts or calls, he was respectful of my time and wishes. We agreed on price and I scheduled an appointment to sign the paperwork ( I live 2.5 hours from the dealer). When I arrived, the paperwork was ready, as was the car. We completed the paperwork and then Jim took me out to sit in the car and go over all the features. He took his time and made sure I was clear on all functions of the vehicle.
We went back inside and I went to Nate's (Finance Manager) office to discuss additional packages for the car. This was not your normal discussion as there were no high pressure sales tactics or attempts to coerce me into purchasing anything. Nate explained each of the options, gave me the price, and answered all of my questions. I did purchase a package from them at a good rate. This was definitely not your typical Finance Manager interaction.
I did contact all of the previous dealers to let the know I purchased a car somewhere else. I didn't say where or what price I paid, but did let them know they were about $1k over the price I paid, and that my price was met almost instantaneously. 2 of the dealers then asked me to show them the quote and they would meet it or beat it. So, they couldn't give me the price I was at upfront, but when I was purchasing somewhere else, they suddenly could find the money to do it? What a joke. They tried to play me and then realized that they were losing a sale opportunity, so now my price was important to them. GTFO.
Let me say this, if you aren't buying from Anderson Honda, then you are making a huge mistake. They are the most customer oriented dealership I have had the pleasure of dealing with. From top to bottom, this dealership is professional and made it worth the 2.5 hour drive to deal with them.
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