Best car buying experience I ever had, top notch people ! - Rick McGyver
This is probably the best dealership experience I've ever had. I found a vehicle, they had it cleaned up checked out and ready to go, Got my self pre approved with 2 banks before I even walked in and got a lower interest rate with a bank car smart uses. that saved me about 2K. Paperwork was a breeze, plus, I was able to get a unlimited mileage warranty on a truck i bought with high mileage on it.It wasn't cheap but it was cheap insurance in the long run They didn't try to beat me down with paint sealer, bed liner, and all the other crap the other dealers try to shove down your throat. I received 2 working keys, owners manual etc..I left this business feeling great. In the past, it was a pure nightmare buying a car. This experience was 5 star. The place is clean, and easy to find, easy parking. They have their own repair shop which is right in line with what youd find at mercedes benz, bmw, or bentley. Its spotless. The sales people dont gang up on you and try to beat you into buying junk you dont need. The bank I financed with is nationally known, not some off the wall thug money washing operation. Gave me a better rate than USAA. Was told when my new truck would be ready, I showed up, it was sitting ready to go.They even took i t through davidson co marta foir me..I was greeted by Donnie Hulan, got my keys and left.
Now, the reason for my long review is, I work in the legal support industry. Ive seen a lot. Honest people getting ripped off, People getting sold things they dont need for extortion level pricing, Getting lied to, made fun of, and basically victimized. This is why buying on the internet became popular. No dealers, or dealer bs. Car smart in Hendersonville re instilled my faith in the fact that there are good places to go to to buy a car or truck etc,When someone does something bad, it comes out sooner or later and you'll tell 10 friends,. When someone does something good, Ill tell all of my friends. In this case, I decided to tell anyone that reads this that this is an awesome place to buy a car suv or truck at. I dealt with Guy, and Donnie and am extremely happy. Hope this helps. Dont let bad dealers treat you bad when Guy and his folks treat customers with respect and care.. enjoy...
Top Reviewed Specialists At This Dealership
Jackpot on a new car!! - Kygal027
Tony Dobson and Mr. Russ went out of their way to get me financed for a vehicle. If you do not have good credit they can sprinkle the magic dust and make it happen. They are all very nice and helpful. They explain every detail to you. I could not be happier with their service and my new car. Make sure to see Tony before you go to any other dealer!!!
Internet Sales Manager
Great Experience - Darrell and Pam F
My wife and I had been looking for a vehicle for quite sometime. Luxury Warehouse had the right car for us at a fair price. Working with Keith was a pleasure. He was friendly and very informative. I would highly recommend buying your next vehicle here. I am certain we will.
Amazing friendly service with you’re best interest in mind. - georgia2987
I worked with Harold York, who puts your best interest first within the realm of realistic options. Is not pushy AT ALL and is no where near what your fear of a car salesman might be. He separates himself from anyone i’ve ever worked with and is very upfront and supportive. Matter of fact i have bought two vehicles that Harold helped me with and i would do it all over again and again. Wholesale will always be the way i roll!
Auto Sales Consultant
Super happy customer - MISHANB21
I was running behind when i got wholesale they were almost about to close but i was so happy my sales consultant was derrick Wilson he was so great . Great smile very understanding and really hooked me up with a really nice car as well as good pricing. I will defintely recommend this place as well as mr Wilson to anyone i know looking for a car I really appreciated the whole staff additude as well really nice environment
Sales Professional/Personal Trainer
The best! - Bug Walker
We have had nothing but a positive experience with Streetside Classics. My husband purchased a 1979 VW Bug from Jim Gorel. Everything was handled quickly and professionally. It was a bit of a concern to purchase a car out of state without seeing it....but everything turned out perfect. After the car arrived, between my husband, the accountant and the bank...the title got lost. A big thank you to Kelley Archibald who made three trips to the DMV and arranged for the previous owner to come back and sign papers...the new title is now on it's way. Thank you Kelley for saving us. It was impossible for us to fix our wrong when we are Idaho, and Streetside is in Tennessee.
Best car buying experience ever! - S_Bennett
We thoroughly enjoyed the car buying experience here! That can’t be said about most of our experiences at other places. Everyone was so friendly! Our first impression was honest, genuine and trustworthy. We felt very comfortable and happy about the car we bought!
Finance and Sales
Excellence!!!! - Edant313
Very people friendly people..Made me and my lady feel very comfortable with the business we were there for..I would recommend this car lot first to anyone..Great all the way around...
Excellent to work with! - bkorman
I was in the market for a 370z Nissan and originally was going the route of buying a new vehicle. Came across their website and saw a low mileage one and offered a fair market price predicated on detailed description of what they had on the web. Very detailed pictures and picture /history of vehicle.
During the entire transaction Jerry West (sales rep) was professional and punctual with information and very knowledgeable about the vehicle........ was able to close a deal within minutes.
I arranged to pick up the vehicle within days and upon arrival everything was prepped, paperwork ready to go and entire transaction was delightful. Jerry West the local rep was great to work with and I would highly recommend!
Class operation and great to work with.
BRK Johnson City, TN
Amazing experience!!! - Nikki
I had came to Ole Ben Franklin after going to another car lot (which was a joke) to try to find a good vehicle for my family. The people at the Kingston Pike Ole Ben Franklin went above and beyond to help me. They were the best anyone could ask for. I walked out that day with an amazing VW van and a smile knowing I dealt with such amazing people. Ray Lewis, Toby Ricker and Rashid Bailey deserve a raise!!!
Happy - Jade1234
Latef did everything in his power to get me just what I wanted! So happy with the excellent service. He made the stressful process less stressful. Would highly recommend
Incredible people! - KJ Lee
I've read some of the reviews about bad service, quality etc...and I can tell you first hand I DIDNT SEE IT!.... These people were nothing but courteous to me!...courteous doesn't describe it accurately they treated me ROYALTY ....I flew in from Colorado especially for a particular truck I had been searching for to test drive and hopefully drive back to Co.
David (fantastic guy) picked me up in Memphis at the airport drove me 45 min to motel, the next morning Tony (another great guy) brought the truck to the motel (now here's the unfortunate but almost comical part) 2 blocks before the motel the hood flew back (wasn't latched all the way) wiped out hood, grill, hinges, valence and damaged tops of fenders, Tony was beside himself! He couldn't believe it.... Honestly when that truck came around the corner I about fell on the ground lol
Long story short we test drove the truck and I bought it.
Tony and I drove to Memphis (2 1/2 hour round trip) for new hood and grill while they took my truck to repair shop, unfortunately the repairs were rather extensive and I couldn't wait around 4-5 days we booked a return flight that afternoon but that evening David called motel and invited me to dinner with his family!...I declined but an hour later Harley,( an absolutely charming woman and the owner Galen's daughter) called and insisted on delivering the most incredible meal I've had in a long time! And at 3:30 A.M. David took me back to the airport for my return flight..... The FINAL result of all this IS... An unfortunate mishap occurred and these fine people not only arranged all the repairs and covered them but also are making arrangements right now to ship my truck back to Colorado!...and as I said in the beginning TREATED ME LIKE ROYALTY!.. So a huge thank you to Galen, Tony, David, Tommy and most certainly Harley!!! THATS SOUTHERN HOSPITALITY!! ... Kevin
Best car buying experience I've ever had - Mr gmc
Great customer service cars are well taken care of i have 2 from here myself wouldn't recommend any other used car Dealership for service
Totally happy - DISGUSTED
The service department at Carlen was able to find and fix our 2012 malibu, that we purchased from another dealership. Thank you!!! They are now our dealership. They sold my son a 2017 camaro!!!
good review - none
had a good experience with this dealet and would recommend him he was o k with me amd answered all my questions to my satisfaction.
Best Car Buying Experience - steveslackjr
I have used multiple dealerships in Knoxville over the years, but Duncan Automotive by far was the best. They were hassle free, and had the best selection of cars to choose from.
Great experience - Mike1960
The sales staff were very nice and went out of their way to a compare me. Great price, hassle free purchase. It was all good.
Buying Experience - Melissa T.
Tom was wonderful to work with and made sure I was happy and satisfied before the deal was done. He put my best interest first and I would definitely recommend Evans Auto Exchange for anyone's car buying experience.
selling or buying a classic car - frank nistad
Bought a car here and then sold the same car again Great to work with and know a lot about cars Bob Pierce was a good person to work with and worked hard to resell my car
El Shan is the MAN - Everkleen2
I came to this dealership to try out a vehicle and El Shan was assigned to me as a sales rep. He was STELLAR. He knows his vehicles backwards and forwards, and he truly has the customer's best interest at heart. I really appreciated the time he took to let me ponder the decision and help me uncover what I really wanted. In the end, I chose to purchase an entirely different vehicle elsewhere, but I would still recommend this dealership. Beyond the dealership, I would recommend El Shan.
Very good experience - Lil heart guy
The sales woman lakiesha was very helpful...she showed me options as far a payments. No hassle just good business. Straight to the point. Good selection
Wonderful experience! - Alice Williams
Wonderful experience with purchasing my new car. Mr Jim and his staff made this buying experience so easy. I never once felt pressured.
If you are in need of a car go check the out
Liked PAG so much we've bought FOUR CARS from them!! - Dan G
Simon Lawrence and his team have put together simply the best car buying experience my wife and I have ever had. So unique! They work well as a team, and they join forces in an effort to serve the client first and foremost. The individuals at PAG are not out for themselves.
They have the best array of quality used cars that fit a niche so well. The cars they select to bring on the lot are great, and the deals they bring them out with are great. But...
The single-best aspect of PAG is their people and their desire to be GOOD for their industry and GOOD for the community. They've given away 32 cars to folks in true, verified need for crying out loud!
Well done, Simon. I'll buy more from you when I need them!
Honest, fast, fair, painless. Great after sale help. - Connerallvol
Great sales experience, quick fair and direct. Thanks Adam. Thank you for my new Altima.that I bought late in Feb. Sorry for the late review, but I wanted to publically express.my gratitude. Its is the beat car Ive owned hands down. Thanks RR and thanks Robert, Adam, and all the great staff!
Friendly sales and great service - Ryan_S
A new vehicle search for my father took us 600 miles away from home to Sevierville Auto Brokers. To get the vehicle we were after, we knew we had to look nationally. Luckily Sevierville Auto Brokers had listed our future GMC Terrain on the internet and it was only a phone call away. They were very understanding that we would be traveling from out of state and were willing to put a hold on the car. When we arrived a few days later, the car was exactly as described over the phone. We went for a test drive and we were driving away in a new car less than an hour later. There was no pressure at any point, very friendly service, and it was a great overall experience purchasing this vehicle. I would definitely recommend Sevierville Auto Brokers to anyone considering buying a vehicle from here. And of course, we spent the holiday weekend at nearby Dollywood! Thanks to everyone at Sevierville Auto Brokers.
Benchmark - badger
Overall, a buying experience that I wish other companies would emulate. Fair, open, honest, and relaxing. Great staff all around with best deal. Will be back when I upgrade in the future. Highly recommend shoppers to use SAS as their benchmark when looking for a vehicle.
We love our Highlander! Thanks Brandon! - Chris
We’ve had our beautiful 2009 Highlander for over a year now and we love it! Sunvertibles found this amazing, like new, deluxe SUV with low miles and all the bells and whistles and it isn’t truly my dream car! I’m so thankful to Brandon Martin for his excellent, no pressure sale. He is a true gentleman and we will definitely call him when we need another car. I highly recommend Sunvertibles!!!!!! Great people.....they have blessed us!
Simply the best! - Dena
Robbie and Mark were the best car dealers I've ever dealt with. It was a true pleasure. I saw there car online, they sent me extensive pictures, we negotiated the deal, then they even picked me up at the airport. Robbie went through every option on the car with me. The paperwork was simple. I would buy from them again in a heartbeat. Very professional and no slimy feeling like others dealers have left me with.
Comfortable - Chris
Tennessee Direct was perfect for me. I do not like going somewhere and feeling like someone is constantly keeping their eye on me, riding around with me, like they do not trust me with a vehicle I am looking at buying. Never dealt with that here. The guys let you look around, and then answer any questions you have. They also let me know beforehand there was an issue with the car, they also put that same information on the website, but it was nice to know that I didn't have to ask the "right question" to get the right answer. They were very forthcoming with information on the car. I have dealt with other dealerships that are not that way. After buying the car, there was a small issue with it. I took it back and they put me in a loaner. The loaner was nicer than the car I purchased, and they were less anxious about getting it back than I was to give it back. They wanted to make sure my car was fixed. Shaun was great, he is who we worked with to buy the car. Chad was great, he answered any question I had for him and gave extra info. Craig was great, while the car was being worked on he would call and update me.
I had an ecellent car buying experience at Tilley Motor Comp - ShariS
I had a great experience buying a car from Tilley Motor Company. I found the car listed online, read the carfax and then went the next morning. There was no pressure in the experience just helpful assistance and information. I test drove the car, asked for time to think it over, and when I came back, the purchase process was very quick and thorough. I will definitely recommend this business to friends looking for a good car at a good price. Thank you!
Jerry Ward Autoplex
Collierville Auto Center