1,396 New York Used Car Dealers

Beginning in October 2024, the audio in our brand new - LFS91

Beginning in October 2024, the audio in our brand new Ford Escape PHEV purchased at Empire Ford in Huntington began working only intermittently. After three trips to that shop in which they had the car for a total of about five weeks, they did not repair it, even though each time we picked it up we were told it was fixed. Then the Navigation Fault showed up. I called Ford corporate. Tech there said take it to a different shop. Best advice ever. Steve understood the problem, the audio was fixed with updates in one visit, and the navigation fixed the next week. As I waited, Steve kept me (as well as everyone else waiting) frequently updated on progress. He is a consummate professional and has a great tech team working with him. Steve will be in charge of all our future maintenance work.

Honest about what they could and couldn’t do, and very - M_kordas

Honest about what they could and couldn’t do, and very informative about my options

Good service with reliable knowledge and communication - BANYON1322

Good service with reliable knowledge and communication skills im always satisfied when I leave there

They came to the house and did the recall for my battery - JRWATKINS

They came to the house and did the recall for my battery that was needed. It was great service. I did not need to leave or go anywhere, he was quick and easy, and the service got done that recall was fixed. Great!

I was looking for a specific car and reached out to many - s.shoten

I was looking for a specific car and reached out to many Lexus dealers. Jamall responded quickly and told me he had the car coming in soon. I met with him the next day and we made the deal. It was a positive experience. He is knowledgable and professional as well as nice and upbeat. He kept in touch with delivery updates. My experience at New Country Lexus was all positive.

Received prompt courteous help buying a preowned vehicle - larsoncheryl53

Received prompt courteous help buying a preowned vehicle Steve was available and answered all questions he made the deal easy

My husband and I went to Basil Mitsubishi today, just to - amyrogers1

My husband and I went to Basil Mitsubishi today, just to look around. Our salesperson, Matt was to say the least amazing! He was very patient and helpful. He answered all of our questions and concerns about cost. He sought some help from his manager and because he went the extra mile, we took home a brand-new car today! They were able to get this done within our budget and just made the whole process seamless. Well done, Matt! We are very happy that we waited for Mitsubishi to come back to Buffalo!! It was worth the wait! And thank you to sales manager David for also going the extra mile for us!! We will always recommend Basil Mitsubishi!!

Anthony is an outstanding salesman. - Tiffanysbarbershop

Anthony is an outstanding salesman. Attention to detail, communication, punctuality, professionalism and care for his clients. I have purchased 6 car from him and have referred people to him also. The service center is also outstanding. Joe normally services my vehicle and is meticulous at his job. Attention to detail and gets the job done right the first time! Couldn’t be happier with the service we’ve received at ‘Metro!

Best customer service and they helped make sure - halsted.karvetta

Best customer service and they helped make sure everything was done and even with beyond to make sure I had the car of my dreams

The service at Kia was very fast and excellent. - Eunkyeong

The service at Kia was very fast and excellent. They worked responsibly and explained everything clearly. The atmosphere of the shop was quiet and well-organized.

All of the staff were friendly and accommodating- - lyn.santiagorn

All of the staff were friendly and accommodating- everything was explained to me and all questions were answered. The work on my car was completed in one day- no complaints!

Dylan was very helpful and I really appreciate the - MARQUISWWE5

Dylan was very helpful and I really appreciate the dealership itself they were patient and nice

Excellent customer service. - SERVICE@PESTARRESTINC.COM

Excellent customer service. Preet was great very nice attitude, very patient with us and accommodating.

Came in just to look… ended up driving off in a fully - Shalamore12

Came in just to look… ended up driving off in a fully loaded Kia Telluride. Geiry held it down from start to finish—super chill, no pressure, just straight-up good energy. He listened, put me on to the best options, and made sure I left happy. It’s rare to find a car salesman who actually keeps it 100, but that’s Geiry all day. If you’re in the market for something new and want someone who’s got your back, he’s your guy. Trust—this Telluride is hitting different, and I’m riding smooth thanks to him.

I've taken my car to this dealership several times, and - Dianachilelli

I've taken my car to this dealership several times, and they've always done a solid job with the repairs. The service is reliable, and I’ve had a good experience overall. No complaints so far — they’ve been able to fix the issues each time without any hassle. while my vehicle was in the shop for nearly a month, my experience was made significantly better thanks to the outstanding support from Somiah. From the start, Somiah was an absolute delight to work with. She kept me informed every single day with timely updates on the progress of my vehicle. Her communication was clear, detailed, and reassuring. She walked me through every step of the repair process and was incredibly helpful when it came to navigating my warranty coverage, which made a potentially stressful situation much easier to handle. Despite the extended time my car spent at the dealership, Somiah worked diligently to move things along and helped speed up the process as much as possible. Her professionalism, dedication, and genuine care for her customers truly stood out.

The car salesman was incredibly friendly and - Koopa7786

The car salesman was incredibly friendly and approachable, making the whole experience feel comfortable from the start. He was honest about the vehicles, knowledgeable about every model, and patient while answering all my questions. His professional attitude and reliable advice helped me feel confident in my decision. He was also very attentive, respectful, and courteous, never pressuring me to rush. I appreciated how organized and efficient he was throughout the process. Above all, he came across as genuinely helpful, trustworthy, and truly passionate about getting me the right car.

Very nice and helpful staff helped me find what I wanted - tlrich74

Very nice and helpful staff helped me find what I wanted would recommend to others

5 Stars – Outstanding Service, Even Through a Tough - Babbaluchi

5 Stars – Outstanding Service, Even Through a Tough Situation Even though I’ve been having ongoing trouble with my Volvo, the service I receive at Volvo of Manhattan—especially from Glenn Bourke and Anna Rosario—has been nothing short of exceptional. Glenn, my service advisor, is truly top-notch. He’s consistently professional, communicative, and always treats me with courtesy and respect. No matter how frustrating the issue with the car may be, Glenn goes out of his way to make the process as smooth and stress-free as possible. Anna Rosario, at the service desk, is equally impressive. She’s warm, welcoming, and efficient—always ready to help with a great attitude. Both Glenn and Anna go above and beyond in every interaction, and it’s clear they genuinely care about their customers. It makes a world of difference to be treated with this level of care and professionalism, and I sincerely hope their efforts are recognized by their leadership. They’re a big reason I continue to bring my vehicle here.

This dealer is awesome. - Maggie123

This dealer is awesome. They have amazing customer service in the service department. The Service Manager, Frank goes above and beyond to make sure that everything goes smooth with your car. Chris, one of the service advisors, makes sure your appointment is on time and that everything is ready when you arrive. Also, Lee greeted me when I arrived for service and already knew why I was there for and he made sure that I knew where I had to go while I was waiting for my car and that everything went well and directed me to my loaner car I would definitely recommend this dealer for anyone that needs service, whether you have a VW or any other brand of vehicles. If you want to have great service you have to go to VW of Nanuet

Rose has been so patient and understanding with my car - Hailey38

Rose has been so patient and understanding with my car journey. She is the only one that I trust to help me find a vehicle best suited for me!

Ray is a great salesman. - joesmithj74

Ray is a great salesman. He made my two vehicle purchases very easy. I will definitely make my next vehicle purchase with him.

The service consultant was very knowledgeable and knew - karen

The service consultant was very knowledgeable and knew how to suggest and what to suggest which made me feel comfortable with adding to my "only Oil change service" mind set that I arrived with. Great service

I had a great experience with Maguire Chevy, I bought a - dbmcc22

I had a great experience with Maguire Chevy, I bought a new Silverado and couldn't have asked for a better sales person to deal with, thanks for all your help Nick Alton.

Joseph Erato was the best Salesman Ever. - ceci64

Joseph Erato was the best Salesman Ever. I purchased 2 New Mazda CX 30'S within 2 weeks. Joe was professional, knowledgeable, courtesy and easy to work with. That goes for the entire dealership as well.

Excellent customer service particularly from Robert who - JOHN.TSAVALOS

Excellent customer service particularly from Robert who demonstrated care and continuous feedback on service status

My service manager Jose Gomez was very professional, - Christopher Williams

My service manager Jose Gomez was very professional, answered all my questions and any concerns that I had. He made my experience very easy getting in and out.

Reasonably flexible on price and very good at setting up - MikeN

Reasonably flexible on price and very good at setting up deal parameters and all paperwork ahead of time to limit the amount of time needed to close at the dealership.

TY is an amazing salesman! - Gdame

TY is an amazing salesman! Very accommodating and knowledgeable! Definitely goes the extra mile to make sure his customers leave satisfied!

Hannan Zafar was extremely professional. - Sadiyaafrin450

Hannan Zafar was extremely professional. I would highly recommend working with him—he knows his products well, and the entire transaction was smooth and seamless.

He was very professional with his time with me I was very - Mkurban

He was very professional with his time with me I was very please keep it up