I have been visiting the Coral Springs Buick GMC since - CSA Dempsey
I have been visiting the Coral Springs Buick GMC since 2016, and what keeps me coming back is the excellence in customer service. For a while, I debated whether to purchase another vehicle. However, when I recently decided, the sales staff (Pierre Jean-Baptiste) and his supervisor (Kevon Logie) went above and beyond to ensure I received the vehicle I desired, helped me problem-solve when there was a delay with the bank payment, verified the rebate through ID.me, etc.
For me, it was the level of patience, care, and understanding that made me leave with a purchase, of course, and reminded me of the experience and feelings of when I purchased my very first GMC. For context, it took me almost an entire week to buy the vehicle, not because of their failures, but because I wanted to make sure my son received my current GMC as his first GMC.
Costco auto-buying and my bank suggested other dealer locations. Still, I was adamant about going anywhere else but this location, because I always leave feeling like a VIP because of the service.
While I am giving out accolades, I definitely want to recognize the service department. I would not keep buying GMC if it were not for its impeccable service. I wish to acknowledge and thank Luis, who has had to put up with my demands, gripes, and frustrations since 2016, but has made sure my vehicle keeps running, even when I drove it from Florida to Virginia. I also want to thank Alex ~ I call him my after our mechanic with sooo much patience and understanding, that helps me all the time before closing with a flat, some diagnostic issue that comes....
I cannot thank Coral Springs Buick GMC enough for embracing me every time I show up as a VIP, and I will forever tell my friends to go there to get their vehicles.
Read More