Great First Time Dealer Buying Experience - RamFamily
We live in the Western Suburbs surrounded by dealerships but the trip to Tinley Park was well worth it. After going to the 2 relevant dealers near our house and having a lack luster experience and limited selection, we were referred to Nick Pattenaude at Bettenhausen by a good friend who purchased last year. We went there without an appointment and with a small window before closing time and were received by multiple employees with calm and courteousness. Our small wait times in between pulling test drives around, financing paperwork, and making the final decision were offered comfortable seating, refreshments, and no pressuring sales tactics. This was my first time buying from a dealership and I was very cynical, the experience we received with Nick along with great pricing is what made us buy that night and drive away very happy.
Top Reviewed Specialists At This Dealership
Senior Sales Manager
Excellent - Townandcountry
I was treated with the utmost respect and felt truly listened to about my needs and wants concerning a vehicle. The staff went above and beyond.
Buying a new Jeep - DBayne
I had a great experience buying a new car with Sue Mounts. I was in need of a car quickly after the transmission on my previous car failed. I have never owned a Jeep, but have heard good things from friends so I decided to check out Anderson.
Sue saw me walking up and opened the door for me, immediately making a good impression. I came in with a car in mind that I had seen online, but it had been sold a couple of days before. Sue worked with her team to quickly find a comparable car in my price range. We went for a test drive and worked out the financial terms. She was patient with me as I made up my mind about a big purchase. I didn't feel pressured to make a rash decision in the heat of the moment. Keith McCoy was also very easy to work with in finance, and got me out of there as quickly as possible so I could ride off in my new Jeep Cherokee. If you're in the market for a new car, I would definitely go to Anderson and ask for Sue Mounts.
Jeep purchase - Charis Bentrup
Scott Bice and the rest of the Kunes Sterling staff were wonderful. They were very professional and courteous. At no time did we ever feel pressured. Will definitely be back when in the market for another vehicle.
Gracias Maria - BlancaN
Compre mi carro con María. Trabajaste con mi familia y les alludaste a comprar un carro. Gracias por su tiempo le mandaré más gente que recomendare.
Chrysler Jeep Dodge Sales
Efficient, low pressure, fair buying experience - John3
Very happy with my buying experience. Steve lane and the sales team were excellent. Friendly, efficient, and fair. We had negotiated terms prior to coming in with the exception of the trade in value. There were no last minute surprises. A bit of a drive for us (2 hours) but worth it.
One on one attention - Amberenerchi
I can't express the level of appreciation I have for the patience and teamwork I received during my buying experience. I had a total loss days before my purchase and the attention I received and quick seamless paperwork. I have never had this good of an experience buying a car before!! I highly recommend Dennis Braun, who has 45 years in the business to take care of all your car buying needs!!
Great Dealership - LarryB
Second time I have bought a Chrysler ever and both from Champaign Chrysler. My salesman Greg Frey was great on both occasions and the supporting staff were great!
Great Experience with my new Jeep! - kmurray21
I was looking at the new Jeep Compass models and was referred by my father to Tyson and JR, who he had previously done business with for work. I was very specific in what I wanted in my new vehicle and JR was quick to work hard and do everything he could to get me what I wanted. I had looked into other dealerships and none of them could come close to the great deal JR was able to provide me with for both my trade in and the Jeep. I will definitely come back to them when my lease is ending and will be sure to recommend them to anyone looking for a new vehicle. Great service, nice dealership, and absolutely worth the hour drive from my home!
Just went in to look - Jason Anderson
We just went in to test drive a Pacifica with no intention of buying on for a few months. Terry was able to get us the price we wanted and that was that. No high pressure sales either.
Ski was great. - sfalzone14
I really enjoyed my experience with Ski, he is such a wonderful and great person! He has been extremely helpful and a pleasure to work with on buying my new car.
Great experience - Edelac01
Drove from Chicago to go to this dealer because of the high ratings. Sebastian was really helpful and informative when we were choosing what kind of car we should get. I did not feel forced to buy a car at all. Other dealerships I’ve been to made me feel uncomfortable and made me feel like I have to leave the dealership with a car. That’s not the case with this place at all. And we came in very late in the day.
Awesome sales team! - Theresa Blatner
I was in by 9 am and out by 1 pm. Got the vehicle that I was looking at online, took it for a drive, and was treated like a family member.
took care of my concerns - Unhappy
Purchase a vehicle that need repairs within a week of buying. The repairs were done free of charge. I was please with the response we I had issues with the vehicle
Awesome Experience - Jeepluv
I had a great experience with buying my first new car. I’ve never had something new to call my own and this team helped make it possible. My test drive I took with Dave Melone was great he was easy to talk to and had all the answers to my questions. When I came back a couple days later I went through Robbie Adams to purchase my vehicle because he had sold my mom a Jeep Wrangler a year ago and she was very satisfied with her car buying experience with him. Then while the paperwork was drawn up I was thoroughly told about my vehicle and everything I could need to know about what was included in my purchase and also met anyone and everyone whom would help me from getting an oil change to who would give me a rental if I should need a service performed to my Jeep Compass. I would highly recommend buying a car here you’ll come as a guest and leave feeling like family
New Wrangler! - BenHdz24
My dad was in search of a new Jeep Wrangler so we took a trip to Ray CDJR in Fox Lake and were assisted by a great salesman in Gerardo Herrera. Not only was he very knowledgable and informative regarding the Wrangler, but he was also very patient, honest and professional with us the whole time. This made our car buying experience much easier and way less stressful.
While walking around the lot we saw a couple Wranglers we liked but neither were "the ONE", so Gerardo went above and beyond to locate one we wanted for sure. He was able to find one at a dealership nearby, picked it up and brought it to Fox Lake himself, and was in our driveway within 24 hours of our visit. Great service from a great dealership! If you're looking for a new vehicle, be sure to check these guys out and ask for Gerardo. He'll take great care of you!
Great Dealership - HVS
This is a very trustworthy dealership - We were able to test drive a car with out having someone in the car and making us nervous. The staff was great and the salesman was awesome. He made us feel as if we were part of the family. Will totally do business with them again! I purchased a 2018 Jeep Grand Cherokee and totally love it!
New / Used Car Sales & Leasing
New Car Sales
Never ever had a good experience with a dealer....until NOW! - Jimmy
I purchased a 2017 Ram 1500 Night edition back in April of 2017. I drove past this dealership while cutting through a lot headed home and I spotted it. The dealership was closed, but that didn't stop me from getting out of my car and checking it out. I was instantly obsessed with it. I could barely sleep that night thinking of how badly I wanted that car but it was so far out of my price range. The next day, it was all I was thinking about. I drove back up to the dealership after I got out of work just to see it again and maybe test drive it. It became my new dream car! Or Truck I should say. When I walked in I was created by Chris Mancari himself who owns the dealership. He could see the excitement in my eyes and devoted his time to me to show me the truck, as we talked I realized that he wasn't pushing the vehicle on me lime most dealers do, he was getting to know me as a person, and quickly established a relationship that felt like we've been friends for awhile. After showing me the truck he asked me if I wanted to test drive it! Of course I obliged. And he refered me to take a spin with Bobby, who's around my age and also shares the same friendly personality as Chris did. When I returned Chris asked "what ya think" I told him I loved it but the price was a little out of my range! He told me not to worry, and that we'll figure it out and get you in that truck. Well.... about an hour later after personally making calls and playing with the numbers on my trade in and the finance company, Chris and Bobby handed me the keys to my new Dream truck with a price that I can afford and all the bells and whistles included. I cannot be happier with my purchase. But what sets this dealership apart from the rest of them is the way I was treated when I recently came in for my first oil change (The free one). Right from the start I pulled the truck in and was greeted by Andrew who not only took care of me, but made me feel like once again I was visiting friends. Now I already bought the truck from them, so they weren't putting on an act to try and sell me something, these people over at mancaris really do treat you like family. As I was awaiting for my truck to be done I walked in and spotted Chris, who gave me a nod and said "hey what's up? How's the truck"!! Out of all the people he seen since I saw him 9 months ago he remembered me and what I bought from him! I was impressed. Even asked how the kids were doing and how their Christmas was...... I'm telling ya folks, if you're in the market for a car, go over to Mancaris on 95th. At least give it a shot and you'll see exactly what I'm talking about. I've never had a positive experience with a car dealership or buying a car for that matter until I purchased my truck from Mancaris. I'll new go anywhere else. Best wishes, I hope everyone has the chance to have the experience that I did. God bless.
"EXCELLENT" - Aaron and Senta
Oh Billy, how do I put in to words my experience? Although very professional, I have never laughed so hard while buying a car before. Billy made buying my new jeep an experience I will never forget and has earned my business. If you are in the market for a vehicle please stop in and see Billy!!! You are the best and Thank You!!
Quick, simple. Friendly Consultant - Andy B Flores
Fabian Diaz was my sales consultant. Make the entore process quick and simple. Broke down terms and was very patient in guiding me through the purchase of my new Jeep. Would recommend anyone to come see him in the future.
Service Department was great TJ was Awesome - Drag racer fo life
Service Department was great. TJ is awsome. Came in for an oil change and have a couple of recalls done. Made sure i had a car to drive while mine was there. I normally do my own work but they were so super i will just bring it there
Easy, no pressure experience! - Momof4
Rodney was super knowledgeable about the vehicle we were interested in, it’s features and it’s safety. He was helpful throughout the process. This entire experience and purchase were easy and hassle free!
New Jeep - Jnash
The guys at Dupage took care of me from finding the right vehicle to getting financed at a better deal than their competitors.
Dedicated to sales - Jenbiffle95
We worked with Corie Cole. We came up late (our fault) and couldn’t get a deal worked out. Corie did not give up or consider us a lost cause. She worked hard to find us a car to help us out of a terrible vehicle we were upside down in. She found us a brand new vehicle -less than what we are paying now. She stayed in touch and didn’t back down on her word. She understands her customers and goes above and beyond. Even offered us lunch when we came up to finish our deal. Codie was also exceptiona with finishing up our paperwork and has us out in no time!
Terrific Service - KJN18
I took my 2014 Ram 1500 in for a broken side-view mirror replacement. Everyone was terrific to work with, the work was done faster than expected, and costs were exactly as outlined. Great place!!!!
Internet Sales Manager
2018 Jeep Grand Cherokee Overland - Robert
Purchased a new 2018 Jeep Grand Cherokee Overland from NROCJD. Wonderful dealership. This is my second purchase of a Jeep from NROCJD. Their service department is also great. I dealt with salesman, Ken Walter. Great guy. The overall experience was terrific!!
BEST CAR BUYING EXPERIENCE EVER - GERALDINE MILAM
I highly recommend asking for Ruben as your saleman, I found him to be informative. honest and very patient. He even brought the car of my choice inside so that I did not have to stay out in the cold and take my time to check it out.. Jorge in finance was able to get me a better finance than the preapproval that I had previously obtained. the enviroment was pleasant and accommodating. if you're in the market, it would be worth your while to check this place out. Thank you Tom Phelan for going above and beyond.
Great service looking for the car you want - Jj
Thank you so much. I never have the time to look for a new vehicle. You gus are the best! You found me exactly wat I asked you to find and almost at the amount I wanted!
10 stars - JHL
I don't know about others, but car shopping to me is the equivalent of getting a root canal.
That being said my wife picked up her new Jeep from the Fields group yesterday and I wish I could give them 10 stars.
From the managers Ron, Jim and Paul to the owner Dan Fields you could never want a more conscientious, authentic, caring and harder working group ever.
What could of been a excruciating experience turned into one of the most positive and best experiences ever in buying a car.
They really live, breathe and work tirelessly to give you the best customer experience possible.
They want you to drive out with your Dream and not go thru a nightmare in doing so.
I couldn't recommend them any higher and will buy or lease any and all future cars from this group.
Top notch, classy dealerships.
Well done Fields Group
Great People To Buy From - Karen
Bought a used Chevy Cruze here about 3 weeks ago. My salesman, Will, was very willing to please! The car didn't have cruise control which I REALLY wanted on it, so he was able to give me a good deal on adding it to my car. Also my boyfriend had remote start added to it as a surprise for me. Will was great to work with as was everyone I dealt with here. Felt like I got a good car at a good price from people who want my repeat business! Would recommend you check them out!!
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