I visited Grieco Toyota on September 9, 2025, to explore - Wael
I visited Grieco Toyota on September 9, 2025, to explore vehicles and financing. I was assured multiple times that the credit check would be only a soft inquiry. Based on that assurance, I provided my personal information.
However, my Experian credit report clearly shows that Grieco Toyota performed a hard inquiry on that date. A hard inquiry can lower your credit score and stays on your report for up to two years.
Since then, I have tried calling the dealership multiple times. Most calls went unanswered, and when someone did pick up, I was told I’d get a call back — but no one ever followed up. Instead, I was repeatedly transferred or brushed off without resolution.
Customers should be very cautious and carefully review what they are authorizing in writing before giving personal information here. My experience shows a lack of honesty and accountability in how credit checks are handled.
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