Jamall is amazing! - arabramov
Jamall is amazing! I was just browsing on the Lexus website and building out possible versions that I would be interested in. I was putting in my information to see local dealerships and got a text. I followed up with a question to New Country Lexus of Great Neck. Within a few minutes Jamall responds, within an hour we had it down to 2 options of cars that they both had, one was in transit from another dealership. He was able to work with me on the numbers over the phone, so that we wouldn't waste each others time by coming in and playing games. Negotiated a few times, came to an agreement, he confirmed with his manager and by the next day I had the car confirmed. Within 24 hours we met, ironed out the numbers and paperwork, filled out a lease form and scheduled a pick up for another day.
Michael the Finance Manager is a miracle worker, down to earth knowledgeable. I was able to meet with him, give him my information, which he used to prep for the pick up date. Within an hour of meeting with him, he was able to get me approved and prepped for 20 minute convo about the financial aspect. No pressure, no games, no haggling, just chat and I was out.
My only recommendation, for those of you new to the brand, spend a few minutes learning about the car, as Lexus does tend to use generic pictures. I found out the hard way. However, Jamall worked with me and explained everything. Like I previously said he is amazing, even calling me after hours as I was confused with a few features. He called and explained everything. Needless to say, new to Lexus, I was nervous and he made me feel comfortable, happy and exited for my new journey.
We laughed, we shared our history and talked cars... Jamall was very patient and quick responses... Give him a chance and I promise you won't be dissatisfied.
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