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Great experience for my first time buying a car. I’m... - Calvinmccrr
Great experience for my first time buying a car. I’m happy about my decision
Top Reviewed Specialists At This Dealership
Ryan Murray is my go to Service Advisor at Crown Hyundai.... - mclark
Ryan Murray is my go to Service Advisor at Crown Hyundai. Ryan listens to my concerns about my vehicle and gets them addressed in a very timely manner. He goes above and beyond in my opinion to see that everything is done correctly. Very professional!
Sales and Lease Consultant
Sales and Leasing Consultant
Great service department. Very professional sales people.... - Sickdog1Lacy
Great service department. Very professional sales people. We recommend them to all our friends. Thanks Bill Belardo.
Hyundai Sales Consultant
Hyundai Sales Specialist/Genesis/Ford
Be proud of these workers, especially Leo and Chris they... - Jacob.Beaty1999
Be proud of these workers, especially Leo and Chris they made this work, couldn’t ask for better service and better deals, I’ll definitely be using Daytona Hyundai moving forward after today.
The best leasing experience we have ever had was at your... - Mernstheone
The best leasing experience we have ever had was at your dealership. Your Sales manager Jack McQuain made sure we were satisfied with the lease of our Venue. Leon, our salesman went out of his way to familiarize us with all the features, etc. Five star service definitely !!😊👍
Internet Vehicle Consultant
Dennovan Commons was amazing, by far the nicest car... - Brendah19
Dennovan Commons was amazing, by far the nicest car salesman I’ve encountered, friendly and fast!
Sales & Leasing Consultant
Work completed in the one hour estimated time.... - firstname.lastname@example.org
Work completed in the one hour estimated time. Comfortable waiting area and friendly personnel. End
We were not expecting what being “part of the family” is.... - WEST248837
We were not expecting what being “part of the family” is. Excellent interactions. Thank you.
Tony was super helpful and helped me get the car i wanted... - Aparmele
Tony was super helpful and helped me get the car i wanted for a great price. Made my first car buying experience easy and quick
Genesis / Hyundai Sales and Leasing
William did a great job on selling the vehicle to me!... - Petar Velkov
William did a great job on selling the vehicle to me! Great service! Thank you
Hyundai Certified Sales Professional
Hyundai Certified Sales Professional
Great customer service, very helpful and friendly staff... - HectorGonzalez01
Great customer service, very helpful and friendly staff that make the overall experience very satisfying. The ability to drop off vehicles during off hours which helps when can't make the appointment time.
Returning customer i bought 4 cars already with ernesto... - aidenstyle15
Returning customer i bought 4 cars already with ernesto (el moro) more than happy very good customer service definitely the place to go if u need a nice car no matter what go to see ernesto he always do his best to to help u get u car me n my wife already walk away with 4 cars
The seller is very attentive and friendly, but I am still... - Luis
The seller is very attentive and friendly, but I am still waiting for an answer about the spare tire
Certified Sales Consultant
Hyundai Certified Sales Consultant
I had an appointment so I wouldn't have to wait but I had... - dfhepp
I had an appointment so I wouldn't have to wait but I had to wait almost 3 hours. I was very disappointed in the wait. The service was fine but the wait was not. I had an oil change and new wipers installed, it doesn't take 3 hours to do that.
Assistant Internet Director
Sales & Leasing Specialist
The service was excellent. Orlando Castellon was amazing... - OFOWLER
The service was excellent. Orlando Castellon was amazing and is very through when it comes to information about my vehicle. I would definitely recommend friends abd family members.
Very good experience.Jose was professional efficient and... - Cburdi
Very good experience.
Jose was professional efficient and friendly. Will make Rick Case Hyundai my go to service needs.
Purchase of new Hyundai Palisade was quick and seamless.... - bancroftsb
Purchase of new Hyundai Palisade was quick and seamless. After a misunderstanding about a trailer hitch, it was resolved to my satisfaction. Ali Sherief was polite, professional and met all of our needs.
Senior Internet Sales Rep
Internet Sales Rep
The salesmen fought to get me the deal I wanted and to... - jmcbango
The salesmen fought to get me the deal I wanted and to secure my business. There was a point at which I thought that I wasnt going to be able to afford a new car, but Charlie and his team stuck their necks out to get me a manageable payment plan.
My Sales Associate Frank D'arrigo is a total pleasure to... - margie7322
My Sales Associate Frank D'arrigo is a total pleasure to work with. This was my second leased car and Frank's service is impeccable from start to finish. Frank was thorough, helpful and careful not to miss a thing. Thank you Frank for making this such an easy procedure. I will be back in 3 years if not sooner.
Xavier and Chris were very helpful and Brad closed it out... - karenrryder
Xavier and Chris were very helpful and Brad closed it out with no fuss and maximum patience. All my questions were be addressed and answered.
It is my favorite place to go, stuff is wonderful, always... - Sil
It is my favorite place to go, stuff is wonderful, always kind and have my car ready to my daily basis
Loved my experience here! Robert and Nelson were great... - Robin H
Loved my experience here! Robert and Nelson were great to work with. Explains all ! Great job guys! Trust is "Key" here! thanks for everything.. made it so easy and fun to get a new car which i haven't in so many years. Great communication and quick and efficient! Robert Simmons - you are amazing!
I have been dealing with King Hyundai (Russ)for about 10... - anilpersad1976
I have been dealing with King Hyundai (Russ)for about 10 years now and I have not had a bad experience until today. I finally traded up all my past vehicles from the Elantra to the Kona to the Tucson and now finally to the Calypso Red 2022 Santa Fe ($30K) that my wife absolutely loves. Well we leased this vehicle on 7/12/21 and within the first week realized there was a heavy chemical odor coming from the interior. No problem we took it back and was told they would do an ozone treatment to remove the odor. We picked up the car a few days later only to find the chemical odor was gone and now the car wreaked of a Bleach/Hydrogen Peroxide stink that was so potent it actually gave my wife an Asthma attack. We were told to drive the car with the windows down and park the car with them down also. As stupid as that sounded in Florida (100 degrees) I did it and the stink never went away. I took it back again and was told they would shampoo the insides to get rid of the odor. By this time we have owned the car for a month and my wife has only been able to drive it once. Well the shampooing never fixed the problem and when my wife broke down in tears at the dealership that her perfect color SUV was not safe for her to drive due to her being Asthmatic and she couldn't sit more than 5 minutes in the vehicle without having breathing problems. At this point the vehicle became a health hazard to the driver and there was no way she would be able to drive it so what does the dealership do about it? They had the audacity to tell us that they can put us in a Kona ($24K) that costs $6K less for an additional $2K down and $100 more a month. WTH did I just hear? This was their solution, and they were not willing to do anything else especially for a long time faithful customer like us. They tried to sell us another vehicle and charge more money instead of trying to help solve the problem at hand and call it for what it was "A Lemon". I have never seen a dealership sink so low to lose a customer in such a way. My wife loves her Santa Fe, that's why she bought it and these xxxxxxxx want to make money off this defected vehicle and sell us something else that costs less for more money. Makes no sense and now we are totally disgusted for the lack of responsibility they are taking on this case and are willing to let my wife drive a vehicle that may eventually end up sending her back to the hospital. Buyers please be weary, contact me for further info we will be happy to share all the stress and turmoil this has caused us, I guess they really don't care about their long term customers any more. They won't even reach out to text us and say sorry or that they will try to work something out, nothing. I guess now we take it to the next level and see how that works out.
Update: I took my own Tucson to North Fort Lauderdale Subaru and dealt with Mohammed, best experience ever. We will never deal with King again. Lets not even get started on the $691 refund they are refusing to give back to me or a service contract that was never used. Just be careful guys they are not out for your best interest.
Took longer than expected and refused to give car rental.... - MAKINS1011
Took longer than expected and refused to give car rental. I had to call every week for updates. After I received my car, realized it still wasn't fixed. Called to inquire and they said it was a way to cut repair costs. Called corporate and representative left a voice message saying he was closing the ticket because I had car back in my possession. Called him several times afterwards but no response. Never buying another Hyundai again and several family members and friends have made the same conclusion.
Worst dealership. I went when I had to turn in my lease... - Debdes922
Worst dealership. I went when I had to turn in my lease and re-lease it was the worst there for 4 hours . People were rude never again
Well, This is very frustrating, I was in the process of... - disappointed
Well, This is very frustrating, I was in the process of buying a Volvo XC90 still under factory warranty and after discussing being an out of state buyer Tony and his manager agreed to sell it to me. I was told they are not selling to out of state buyers currently due to shortage in inventory. This was the second time I contacted them as they had the vehicle on the lot for some time. The price had dropped recently. They then said they would sell it but when they sent over the purchase agreement documents the sales price was more than the current advertised price at the time. They also added $435 in government fees and another $1,063.00 in dealer fees on top of it as well. They noted the price increase was for some service work including markup from when they took it in. Their online price is very competitive but they do not clearly advertise the additional fees they throw on top. I was still going to make the purchase and was obtaining flight tickets when I asked them about cashiers check(certified funds) and adding my bank as the lien holder to the title paperwork. They will not accept wired funds according to Tony. They then wanted to add another $1,000 dollars on top to put my lien holder on the paperwork although I was going to pay with a cashiers check. FYI I would be very careful I never felt fully at ease during the process and the more I asked about the process they advised they were pulling the deal and would not sell the car to me because they were doing me a favor selling to me out of state. Who would treat a customer this way? I might have dodged a big bullet with this car, must be a reason its still sitting there. I have never felt the need to write a review until this experience.
teameagleMy car has been at the service center for over... - teameagle
My car has been at the service center for over 4 months. I can't get a return call or update on when my vehicle will be repaired. Service will not return my many voicemails. I've waited on hold for over 20mins to speak with anyone with information on my car. Customer service is non-existent. And if I do get thru, I'm told I'll get a return call that never happens.
So I'll write this review with a robo-reply that they'll talk with their team? (code for xxxx off)
If Werner really cared about it's 5star reviews they'd at least act like it. I believe most customers just want a little common decency and respect. Not to be shuffled around, lied to and ignored.
Oh, and by the way Jack does not get answers as he states he does.
Phil needs to at least leave a text or return his voicemails.
Maybe the owners should be a little more pro-active when dealing with delayed repairs and service....just a thought. For that good customer service...
Purchased 2021 Hyundai. Worked with Internet Sales and... - Daley04
Purchased 2021 Hyundai. Worked with Internet Sales and New Car Sales team to put together the deal. They did exactly what they said they would do on pricing and fees, no surprises and no games. The Finance team was good as well and we were able to obtain the finance rate we were hoping to get as well as achieve our monthly payment goal. We live 2 hours away and will go back to Red Hoagland when we are ready to buy another Hyundai.
New Car Sales Manager
Allen Turner Hyundai