906 Virginia Used Car Dealers

Dee was very patient and polite throughout my visit. - Rgerald86

Dee was very patient and polite throughout my visit. She was personable and answered all of my questions.

Friendly and good communication. - JGREER181

Friendly and good communication. Pretty painless process. Fast and easy without any real hidden agenda.

Service advisor Amy Wegner and team were very - howardthaughery

Service advisor Amy Wegner and team were very professional, honest and friendly. I would recommend Joyce Koon's Honda.

A problem was found during my annual inspection. - mona

A problem was found during my annual inspection. It was taken care of and the charge was discounted for me since I am a. regular customer

Amazing staff! - kkenrick82

Amazing staff! Well trained had my car ready within a timely manner. They also follow up to ensure everything was done to my expectations.

I would like to compliment Rene Palonca for his - Norman

I would like to compliment Rene Palonca for his professional courtesy and care shown to me these past 2 days while they worked on a leak to my power steering line. Rene showed so much care and compassion, that it was over whelming. He came to the lounge and checked on me many times and then went over the cost estimate before they began the work. He was just awesome. He is the main reason I continue to use Checkered Flag to service my car. I also compliment Bryan Parks, Valet, for the care he showed to me when I first pulled into the garage. You all should be very proud of Rene and Bryan.

The staff was very helpful and considerate my salesman - montedarnel@ymail.com

The staff was very helpful and considerate my salesman was great. He helped me get the deal completed

Friendly, informative sales staff. - mstreeter212

Friendly, informative sales staff. Provided clear information for me to base my decision on. This is how car sales should be done.

David Harner was a God send! - mz_humes

David Harner was a God send! David is extremely knowledgeable and patient He went over and beyond assisting my Mom with her purchase. I live in a different state, and he was patient in helping facilitate the process between us. I would highly recommend David to anyone for all of their needs. Thank you David for all of your help!

We purchased our new vehicle a few months ago. - Fred B

We purchased our new vehicle a few months ago. Erick and Shak were very professional and great to deal with during the buying process. The professionalism and care did not stop once we had our vehicle. We ended up having an issue and the Service department stepped up, even providing a loaner until the issue was resolved. The Service Manager Sam is awesome. He was very responsive, always keeping us informed. They really do have a great team at Safford Brown Hyundai. I highly recommend them whether you’re purchasing a vehicle or simply need your vehicle serviced.

It was my pleasure to purchase my Lexus Truck from - Dahnari5

It was my pleasure to purchase my Lexus Truck from Pohanka Chantilly. My Salesman Matthew Vasenko was great. He was knowledgeable, friendly and a joy to work with. If you ever need a Lexus, call Matthew, you'll be in great hands!

We purchased our daughter her first vehicle at your - JHeigl

We purchased our daughter her first vehicle at your dealership and Geoff Warder was amazing! He had great customer service and there was absolutely no hassle which definitely has steered us away from other dealerships. We would come back and buy another car from Geoff in the future!! You all are doing it right especially the little amount of time it took to actually buy the vehicle and drive home. Thank you for getting the customer experience right!!

Pohanka Acura made my transaction seemless and stress - robertkilpatrick08

Pohanka Acura made my transaction seemless and stress free. Everyone was helping and informed of the process. I would absolutely deal with them again.

Danisha was a pleasure to work with. - John A

Danisha was a pleasure to work with. Extremely knowledgeable of the vehicle, polite, professional, and responsive.

Jon Vu is the best salesperson my husband and I ever - cmfrteacher

Jon Vu is the best salesperson my husband and I ever dealt with in 34 years. He is very friendly, respectful, trustworthy, efficient (no waste of time) , listens to you, and helped us with a few extras. Contact him before going to the dealership and you are certain to save yourself some time. We never had such a great experience buying a new car and selling our old car. Thank you Jon! Christine

Friendly, helpful service. - Lpc

Friendly, helpful service. They wanted to be certain I got what I wanted. I would give them 20 stars if I could.

I've been a customer with Casey Kia for the past 2 and a - mjdavis9513

I've been a customer with Casey Kia for the past 2 and a half years and I have absolutely no complaints. Especially when it comes to working with Charles. He makes the car buying process seem so effortless.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Michelle is indispensable to how you take care of your - ZCBRAY

Michelle is indispensable to how you take care of your customers. Is there nothing she can’t do?

I had a great experience buying my first car at Stohlman - J

I had a great experience buying my first car at Stohlman Automotive! I went with Stohlman because a friend recommended them for their service department, the good (and recent) reviews on DealerRater, and I was also drawn by their "pressure-free" assurance online. The buying process was easy and straight-forward: they asked some of the typical questions like "what's your target monthly payment" and whether I wanted a maintenance package but kept it honest when I said I wanted to focus on OTD and wasn't interested in any special add-ons. Our sales rep, Priscilla, was straightforward and professional, and took the time to explain certain features of the car to me and check-in on whether I had more questions before I drove the car off the lot. I was in at 2pm and out by 430pm. Financing was easy too, as they honored Subaru's special interest rates for March 2024. When reviewing the contract, they made sure I understood all parts of it and did not try to rush. After the purchase, I received emails from an "Encore Specialist" who followed up if I had any questions about servicing, parts, or technology. They were super helpful when I had a concern about the OEM hitch and worked to address my concerns. Everyone else I worked with was professional and assertive but not pushy. The friend (with more car buying experience) I brought along as moral support commented that it was the best car buying process she had ever been through. I've been recommending Stohlman to my friends who are car shopping for Subarus or VWs in the DMV.

The service that I received from Southern Greenbrier - THRONEHARRISON37

The service that I received from Southern Greenbrier Volkswagen was stellar. The agent that worked my vehicle issue gave me detail. Info on what was being done and the estimated time of how long it would take to do sad service.

Took care of all my questions and took time to find out - Adamxine

Took care of all my questions and took time to find out the answers and got back with me that day. Great customer service

I highly recommend Alpha MotorSports dealership in - ladyquest4life

I highly recommend Alpha MotorSports dealership in Fredericksburg, Va. We obtained the exact vehicle we wanted in great shape at a fair price with superb customer service and attention-to-detail… When visiting ask for Mr. Moe Malik, he is amazing and makes the process really smooth!! He goes above and beyond for his customers and tries to help as much as possible. Great service Mr. Malik!!!!

I recently had the pleasure of purchasing a vehicle from - RE8609

I recently had the pleasure of purchasing a vehicle from Richmond Ford Lincoln Dealer in Richmond, Virginia, and I must say, my experience with Salesman Will and Sales Manager Jazz was nothing short of exceptional. From the moment I walked on the lot, their professionalism and dedication to customer satisfaction were evident. Will's knowledge of the vehicles on the lot was impressive. He patiently listened to my requirements and preferences, offering valuable insights and recommendations without any hint of pressure. His approach was refreshingly transparent, and he took the time to ensure that I found the perfect vehicle to suit my needs. Jazz, the Sales Manager, was equally impressive. He went above and beyond to ensure that I was completely satisfied with my purchase. He addressed any concerns I had with promptness and efficiency, demonstrating a genuine commitment to ensuring a seamless buying experience. Together, Will and Jazz exemplified the epitome of excellent customer service. Their professionalism, integrity, and dedication to their craft were truly commendable. They worked tirelessly to make sure I was happy with my decision, and I can confidently say that they succeeded. Thanks to Will and Jazz, I am now the proud owner of a 2024 Lincoln Nautilus that exceeds my expectations. I highly recommend Richmond Ford Lincoln Dealer to anyone in the market for a new or used vehicle. With professionals like Will and Jazz on their team, you can trust that you'll receive top-notch service and find the perfect car for your needs.

Doralis, Chuck and David were very professional in - Joel

Doralis, Chuck and David were very professional in presenting the car. They were very patient in providing information. I was treated like im the only customer in the building. The customer service is excellent. They went above and beyond my expectations. I love coming to this place. Kudos yo Doralis!

Great service without an appointment. - natdiet

Great service without an appointment. Took care of me quickly and fixed the problem. Thank you

To start off… this has been the most pleasant and - DaKota MarQuette

To start off… this has been the most pleasant and straightforward purchase of a car that I have had and witnessed in years! Demetrius displayed the BEST customer service and patience throughout the entire car buying process that I have ever seen. He answered our many questions from inventory, features, selection, financing, and provided the most transparency that I have ever been shown from a car salesman. Not only was Checkered Flag Jeep the best facilitator for our New car purchase but it was the best in communication and no xx antics. We visited numerous car dealerships and they gave us the run around regarding our requested car make, model, features, etc. After specifically stating the exact car that we wanted they jumped through hoops - NOT to sell us the car that we WANTED - but to sell us the cars that they HAD. Then when we asked questions about their high prices they were charging for what they had available, they decided to explain their “invoice” to us and why they had to up charge over $6K on the final price and couldn’t go any lower. They even asked US to provide them with the paperwork from other dealers to see what they were charging….it got to a point where we had to stand up and walk away from the table and out of their office. I appreciate car salesmen like Demetrius who gives straightforward answers and no nonsense advice when it comes to what they can and cannot provide to their customers. If ANYONE is in the market for a new car… I strongly advise you to check out Checkered Flag Jeep in Newport News (I am sure that all the sales reps are amazing but I recommend working with Demetrius)!!!!

Advisors are pleasant and try to keep you updated on - dennis.connell

Advisors are pleasant and try to keep you updated on vehicles progress. Technician doing state inspection noticed one tire was not the same as the other 3 (all tires purchased at same time), kudos to technician since I've had tires x 3 yrs.

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

Very Family-Oriented . - Maia S.

Very Family-Oriented .. everyone was genuine and Maria was amazing , she consistently tried for me until I was put in a car and satisfied.