I had a very disappointing experience at Ford of - aaronb711
I had a very disappointing experience at Ford of Greenfield. The sales manager, Roman, was rude, condescending, and unprofessional throughout the interaction. Rather than answering my questions respectfully, he spoke down to me and behaved as though I was wasting his time, which made the entire process frustrating and uncomfortable.
I expected a professional and helpful environment, but that was not my experience at all. While the rest of the staff seemed fine, the sales manager's behavior completely ruined the visit. I almost left without purchasing a vehicle because no customer should be treated with that level of disrespect when simply trying to buy a car.
I'm also surprised the owners haven't addressed this issue, especially since other reviews mention similar experiences with this same sales manager. If he treats total strangers the way he treated my wife and me, I can only imagine how he treats his staff.
I would not recommend this dealership to anyone who values courtesy, professionalism, and basic respect. There are plenty of other places to buy a vehicle where customers are treated far better.
Read More