Eric Steffes at Courtesy Chevrolet

Our experience with Courtesy Chevolet and with our sales person Eric Steffes has been very happy and pleasant to deal with. I will recommend this dealership to everyone.

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I couldn't be happier with the service we received from Courtesy Chevrolet with our recent purchase of a 2013 Malibu. Eric Steffes allowed me to have a 24hr test drive! I took the car home, drove it work, ran errands and got the full feel of the vehicle before purchasing. When we started talking numbers, I did not feel pressured and my payment was within the range we talked about. Eric suggested ways to save money such as a USAA member discount. Glen Keeting in finance helped us close the deal. He even stayed til 10:30pm helping us get just what we were comfortable with. In the rain, Eric sat in the car to help me connect my bluetooth and give me the rundown on the OnStar features. They really did put in the extra effort that made this whole experience very easy and fast. I even have 3 years FREE oil changes to utilize! The other staff was very polite offering bottled water and friendly smiles.

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My experience in shopping for my new sonic from courtesy chevrolet was a great experience thanks to Eric Steffes. He was courteous, knowledgable, freindly and made me feel very comfortable through the whole process of purchasing a car. A first without my husband. I would highly recommend Eric to anyone I know who is looking for a Chevrolet automobile. In fact everyone i dealt with financing with Glenn Keeten Kelly Williams who showed me how to operate all of the nice features of my car..I am very happy with my new car and the whole experience and feel lucky Eric Steffes was recommended to me.
Margie Rahilly

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The COSTCO Auto Program representative at Courtesy Chevrolet in Phoenix is Eric Steffes. Eric deserves a big A+++++++ for the customer service he provided me and my wife. It was such a good experience to have him as our sales professional. The COSTCO Auto Program is very fortunate to have him as their representative and should be proud of the enthusiasm and energy he radiates in the performance of his sales service. It was our good fortune to have worked with an intelligent, honest, personable, and knowledgeable person as Eric Steffes. I must say that we truly appreciated all of his assistance with the purchase of our 2013 Equinox LTZ, and he is one of the main reasons that we will consider doing business with Courtesy Chevrolet again in the future. Please call Courtesy Chevrolet, ask for Eric Steffes, and you will see the difference. I would very strongly recommend Courtesy Chevrolet and Eric Steffes to everyone.

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Eric was extremely knowledgeable of the Cruze and its options. He worked tirelessly to get the best deal he could for me. Lucy took the process to a higher level by providing me with the best possible financing. I could not be more pleased with this dealership.

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Went to 3 other dealerships and met with the typical slimy sales tactics...visited Courtesy not expecting much but were thrilled with the experience. This was the best car buying experience ever!! I will enthusiastically encourage everyone I know to go here until the end of time. Sale was done in a friendly, compassionate manner and with integrity! Refreshing. They also give free oil changes with the purchase AND free oil changes to veteran's with GM vehicles on Friday's.

This was the best car buying experience ever!!

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Eric made this car purchase a real pleasure. I HATE purchasing new cars. Eric made this transaction enjoyable and was very helpful. We'll be back.

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I was dreading the day that I had to go out and buy a car. I'd had bad experiences in the past wasn't looking forward to it at all. After reading good reviews and researching the car that I wanted, I called Courtesy Chevrolet and Eric Steffes answered the phone. He immediately put me at ease and reassured me that he would do his best for me. Eric Steffes did a fantastic job finding what I wanted with absolutely no pressure. He explained everything in layman terms and had so much patience with me. I feel he went over and above to make sure that I was comfortable with my choice of car and that he was always available after the sale to answer any questions or concerns I might have which I did. I felt that the treatment I received was the same as one of my sons would have done.

Glenn Keeting helped with the financing and he was also a pleasure to work with and did his best for me. It was hard to believe that I actually was comfortable enough to laugh with him at times during this difficult part of the sale.

I really think my overall experience was a very good one. Just wish the whole process didn't have to take so long. Thank you Eric and Glenn!

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We went to the dealer last week, we could not get a deal done, after a few days Eric Steffes call us back and told us that he could get us the deal that we felt comfortable with. We stated to him exactly what we were wanting in a vehicle, after a few phone calls back and forth he was able to come up with a deal that was very satifactory to us. We did not feel forced into making a deal, when we got to the dealer everything was done as he stated in the phone conversations, which made the process quick and easy, which is the way it should be. He was straight foward and honest in what he could and could not do which we really appreciate. We will recommend him to anybody we know that is looking for a car.

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