167 Illinois Chrysler Service Centers

The technician was superior in his performance of the - Tommy

The technician was superior in his performance of the evaluation of the challenge for my Carr. He was bright, friendly, and very accommodating.

The dealership has always been courtesy And prompt with - tracy1120

The dealership has always been courtesy And prompt with their services. Would recommend them to family and friends.

Very nice and very friendly. - jotterness06

Very nice and very friendly. service was great and all questions were always answered correctly.

Repair area manager was great, went above and beyond to - mario_echeverri

Repair area manager was great, went above and beyond to provide excellent service and customer experience

Amanda is the best! - Tony P

Amanda is the best! Always friendly and efficient and takes care of my car like it’s her own!

Great service, great customer service Took our Wrangler - Onecent_328

Great service, great customer service Took our Wrangler in, we were kept informed of the repair process

Z made the buying process quick and easy! - DIANEROMAN

Z made the buying process quick and easy! He was able to get me the exact model I was looking for the day I came in.

Rob always goes above and beyond to help me. - cmilliron

Rob always goes above and beyond to help me. He is very friendly and is honest and straightforward. I would recommend anyone to go to Pearl CDJR to buy and service. Great people

I love these guys, they're some really good people. - S.MACK0791

I love these guys, they're some really good people. They take care of me

The service area is clean. - Mike 67

The service area is clean. Cameron the service advisor was friendly and very helpful. Everyone I dealt was friendly. It is a very efficient facility.

Ronnie Sweiss from service is the best. - Wajdy E

Ronnie Sweiss from service is the best. He went above and beyond to make me happy. Great experience and I appreciate it a lot!

Great dealership, friendly staff, reasonable prices, - hettichpj

Great dealership, friendly staff, reasonable prices, quality service, got to use a dealer car for several hours while work was done on my vehicle, etc.

Excellent and unmatchable service and professional - acheema705

Excellent and unmatchable service and professional workmanship. The whole process was very smooth and the customer service was excellent.

Appreciate the readiness within 1 day of my receiving - annie.rzeszuto

Appreciate the readiness within 1 day of my receiving warranty notification - and just included with my scheduled routine maintenance. Save me time!

Great service department. - robertkempa

Great service department. Shoutout to Brandon and Javier for their exceptional help with servicing our Jeep and now Durango

Patrick in service was fantastic. - lamblaurie

Patrick in service was fantastic. They fit us in even though they were busy, because we were leaving for vacation. Really appreciated that! Great customer service!

Service was great. - BREWBEERS

Service was great. They kept me informed and made me very happy. Hope you all have the same experience I had.

Very friendly and professional service. - panzer55

Very friendly and professional service. Great communication from service advisor. Was able to get me in during lunch window

Alan weissman is a very nice guy and took good care of my - berowskicaitlyn

Alan weissman is a very nice guy and took good care of my me and my mom's van

Uftring Pekin hs always been great to work with, from the - jhnsmock

Uftring Pekin hs always been great to work with, from the service writer to the GM. Very nice knowing I can walk in and everyone is friendly even if I am just there to get an oul change.

Cayla was very helpful and informed me how long it will - ttayag@astound.net

Cayla was very helpful and informed me how long it will take for the car to be serviced. I needed an oil change and tire rotation.

I wasn't expecting my vehicle to repaired so quickly. - Juan S

I wasn't expecting my vehicle to repaired so quickly. I thought I would have to spend a week or more without it.

Excellent Customer Service from Angel Anderson. - ChicagoMom6

Excellent Customer Service from Angel Anderson. Brought my car in for repair, he showed respect and integrity. He communicated with kindness . My car is great working condition since the repair. I appreciated the extra care. I highly recommend !

Used the Website to easily schedule my service - Mike and Loretta

Used the Website to easily schedule my service appointment. Met by Sebastian promptly at 7:00 AM for check-in. Oil Change and Tire Rotation along with the 16 point inspection completed while I waited. The work was completed in the time promised. Thank you.

We had the BEST experience with Marino Jeep. - North Burbs Jeep Owner

We had the BEST experience with Marino Jeep. We have a 3 yr old Jeep Grand Cherokee that we had bought from another well-known Jeep dealer in the Chicagoland area. Recently, we started having a HORRENDOUS smell come through the air conditioning system every time we started the car. We took it to the dealer where we had bought the car. After two days of looking at the car, they said they couldn't duplicate the issue and there was nothing wrong. They said the only other option would to be to have the car professionally detailed. We couldn't understand how this was even possible -- the smell was atrocious and everyone who got in the car noticed it! I asked to speak to a service manager and was told that there was no one else for me to speak with. Frustrated, I left and made an appointment to have the car detailed. The detailer smelled the same smell but wasn't able to do anything about it, noting that it was coming from inside the air conditioner system. At the advice of a friend, I reached out to Marino Jeep. They took the car and provided us with a brand new loaner to use while they investigated. Within a day, they identified three MAJOR issues with our air conditioning and heating system that the previous dealer had missed. The repairs were estimated at almost $5K and Marino proactively worked with our warranty company to get the entire repair covered. Although the problems were complex (they had to take off the front dashboard), they let us keep the loaner while they worked and they were able to fix the problem and we have had NO issues since then. We could not be happier with their expertise, their work and their customer service. We will gladly drive the 45 minutes from our house to use them for all future repairs. We highly recommend them - particularly for the complicated stuff!

Very good customer service. - NORIISMANI92

Very good customer service. Everybody there is great. I will definitely refer Chrysler Jeep of Chicago to everyone

I have had Scott as my service advisor since I purchased - muskynut219

I have had Scott as my service advisor since I purchased my Jeep Wrangler in 2018. He is the best. Very professional and always willing to look for service specials for you. OORAH MARINE.

I would like to commend two of your employees. - dnejak

I would like to commend two of your employees. I took my Jeep Liberty in for service on 7/15/2025. Two of your employees, Nicki, the service advisor, and Carlos, who shuttled me home were very helpful, Their patience in answering my questions, and their willingness to share their knowledge was more appreciated than they know. They both are a great asset to Napleton River Oaks Jeep.

Excellent everything went excellent everything went real - johnklee17

Excellent everything went excellent everything went real smooth and excellent shape. Car was good and everything. Finance was good. Sales person was excellent. Everything was excellent. The car was in good shape when I picked it up and everything.