Read Reviews Acura of Manhattan

Acura of Manhattan

Acura of Manhattan

608 west 57th street
New York, New York 10019


Sales: (866) 979-2111
Service: (888) 701-9677
Parts: (888) 306-4060

Acura of Manhattan
Manufacturer: Acura

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.7
  • Pricing:

    4.8

24-Month Rating

based on 61 reviews

4.8

4.8 out of 5

68 lifetime reviews

Acura of Manhattan

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Certified: Acura of Manhattan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Acura of Manhattan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Acura of Manhattan

Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer. Whether it's through our many driver amenities, our unique service discount card membership program, or good old-fashioned courtesy, Acura of Manhattan DELIVERS for you.
Sincerely,
Carmelo Giuffre
President and Chairman
Janet Feliciano
General Manager
Acura of Manhattan

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Valet Parking
Cable TV Automated Car Wash
Drive-In Service Customer Lounge Area
Free Coffee Drive-In Service
Free WiFi Free Loaner Cars
Instant Financing Parts Store
Parts Store Shuttle Service
Pet Friendly

Bagels
4/2/2013 4:19:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David HepworthDavid Hepworth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Manhattan:

David was extremely professional and LOW key. He addressed all our concerns and convinced us he was attuned to our needs with our desire to lease an RDX. After the deal was consummated he was still available to answer our questions concerning the lease. I would recommend David and Acura of Manhattan without hesitation.

Sincerely,

Paul Brockman

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garett0730
3/31/2013 6:56:24 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
david hepworth
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Acura of Manhattan:

Hello,
On 3/29/13 I came to your dealership, Where I had the privilege of meeting David Hepworth who proceeded to take me trough one of the most pleasant and informative car buying experiences I can remember.
It'sĀ all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. David proved to be a wonderful exception to that cliche, and he has ensured that I will be coming back to your dealership for years to come. Thank you very much.
Regards,
Justin

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RadhamesGuaba
3/20/2013 2:47:27 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David HepworthDavid Hepworth
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Manhattan:

I bought a 2012 certified TSX, before I signed I visited the dealer about 4 times to get info on certain models and test drives. There was not any moment of these visits did I felt pressure into buying a vehicle, but the big plus was the professionalism, quality and service that David provided. The customer service that I receive from David was outstanding to say the least. I would be looking forward to doing business with David in the future and would definitely recommend him. Thank you David and your team at Acura of Manhattan for the wonderful experience.

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f. scott
2/1/2013 10:09:32 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David HepworthDavid Hepworth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Manhattan:

I have leased Acura MDX from this dealer for 9 years and have always had a good experience. However, David provided by far the best sales experience. He is very knowledgeable about both Acura and the competition and presents all options in a fair manner. I will gladly work with David when my current lease is up.

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mlbou79
1/6/2013 2:07:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Natalie GonzalezNatalie Gonzalez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Manhattan:

I would absolutely recommend this dealership to anyone serious about buying a new (or used) car. The whole team was friendly and accommodating without being pushy. I worked with Natalie, who was amazing. She was very patient and informative as I explored all my options and helped guide me to the Acura that was the perfect fit for my needs. When I was ready to close the deal, I worked with Steve to come up with a competitive package that was in line with the other dealers in New York. I am still thrilled with my purchase and the service I received beginning to end, and feel confident recommending this team to friends and family.

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Pignotti
12/2/2012 9:14:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jose DiazJose Diaz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Manhattan:

Thank you for the great service and fast work up on price.Hope to be back for more winning service from your team!Please forward these names a wonderfull job.

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vrod2484
11/14/2012 10:57:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jose DiazJose Diaz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Manhattan:

The visit to this dealership with the sales man Jose Diaz was an exceptional experience. We were looking for a specific vehicle at a specific price. I went to multiple dealerships around the city and no one was able to find or offer me a deal anything close to what I was looking for but Mr. Diaz did. He was able to give me an great price for the car of my dreams. He was professional but at the same time made the experience a personal one. I would highly recommend Jose Diaz and Acura of Manhattan to anyone who is looking for great service and the best price in buying an Acura.

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pshark2
11/2/2012 9:17:13 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Manhattan:

We went to Acura of Manhattan to look at a 2012 MDX. We met Sasha there. He was very knowledgeable and took his time to explain the various safety and technology features of the car. Sasha really made our experience a delight -- not something I typically associate with buying a car.

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jferryjr
10/17/2012 10:29:19 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Manhattan:

Our experience at Acura Of Manhattan could not have been more pleasant. Alexander & Rick are both consummate professionals. My wife & I will recommend your dealership freely. Thanks Again. Joe & Josephine Ferry Jr.

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mike222
10/16/2012 11:34:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David HepworthDavid Hepworth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Manhattan:

I am writing because we had a wonderful experience purchasing our vehicle.

David is an exceptional sales associate who was extremely helpful, knowledgeable and provided the care and service that is often lacking with many dealerships.

We want to bring to your attention our appreciation of this wonderful experience and commend you on a customer service detailed facility.

Thank you.

Extremely satisfied customers!

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