Aristocrat Volkswagen Inc

Reason for Visit: Service

I recommend this dealer: No

My Review of Aristocrat Volkswagen Inc:
I took my car to this dealership with three problems: a rattle in my steering column, a tail light that only worked sometimes, and the fact that my car lost power while driving and then wouldn't start. Aristocrat replaced my battery, replaced a bearing in my steering column, and told me that my taillight was fine, all for a cost of $540.00. Two days later I was pulled over by the police for having a burnt out taillight (the one they told me was fine). Two weeks later, my car died while I was driving it with my infant son in the back. When I called the service department about it, they were not only not sympathetic, but said it wasn't their fault that my alternator was the problem and they didn't catch it the first time. Another two weeks has passed and the rattle is now back in my steering column! Exactly what did they do to earn the $540.00 that I paid them? I replaced my lightbulb and also replaced my own alternator because the "experts" couldn't find anything wrong. I would NEVER recommend this dealership to anyone!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Aristocrat Volkswagen Inc:
straight to the point and great service

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