Infinity of Manhattan

Reason for Visit: Sales

I recommend this dealer: No

My Review of Infinity of Manhattan:
This is a horrible dealership and it filters throughout the ranks. I solicited quotes from dealerships in the NY , NJ area for leasing. They never sent an offer but continued aggresively to pursue a relationship...so I sent out an email informing them of my offer and suggested that they contact me if they were interested and could compete. As a resident of Manhattan I would have given them the deal as it was my home turf.My contact was Sabrina who had Jack Littlefield contact me I ran through every lease detail and he assured me that they would match the deal. I made an appt. Well, both these characters were not allowed out of the back room from a "call center" (whatever that was) and I instructed to wait for a rep by a rather tacky front secretary who barely looked up. Our sales rep (Nicholas Samuel) who had the exact info on our appt and prior offer claimed he needed to see our contract offer w/ his competition stating our offer. What!!! I showed him the email correspondence which he deemed unexceptable. I have no problem if they cloose not to compete with internet offers if that is their policy but to blantantly decieve customers just to get another warm body in is pathetic.. Stay away from this dealership. Their review ratings are awful and I wasted an afternoon......so will you... Email Anthony Grant at PEPE Infinity in White Plains NY who will give you a professional offer and stick by it(and a great deal) and treat you like a valued customer.

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