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Koby Subaru

Koby Subaru

1431 East I-65 Service Road South
Mobile, Alabama 36606


(251) 473-3203

Koby Subaru
Manufacturer: Subaru

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.8
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 13 reviews

4.9

4.9 out of 5

23 lifetime reviews

Koby Subaru

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1000fred
3/25/2013 9:33:54 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roger
Tommy
and Guy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Koby Subaru:

Everyone I talked to at Kobe Subaru was friendly and helpful. Roger runs a tight ship and it shows everywhere. I would recommend his dealership to anyone looking for a fair deal.

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jclark46
3/13/2013 11:26:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Guy Keane
Roger Koby
others
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Koby Subaru:

My wife and I have bought three cars from Koby Subaru: Two new Subaru Foresters and a used, but pristine, ultra low mileage Miata.

Our 2006 Forester now has over 95,000 miles, and we have not had any problems with it. It's the first and only car I've ever owned that could go so many miles without any problems. Based on past experience, I consider the 2006 Forester to be the best car I have ever owned, and I have owned about 25 cars over the years. When we bought the 2006, it was possible to buy pure gasoline, without any ethanol. At that time, our gas mileage ranged from about 23 to 32 mpg. Gas mileage has declined about 2 - 3 mpg using gasoline with 10% ethanol (that's the fault of politicians; not the car). In any event, our 2006 Forester gets very good gas mileage, considering its size and its all wheel drive. On many occasions I have driven the Forester to some land on a mountain in north Alabama. The dirt-clay road is rocky, rough, rutted, very steep in some places, and slippery when wet, but the Forester never failed me. I even drove over a tree that had fallen across the road. The tree was about 6" in diameter, but the Forester, with nearly 9 inches of ground clearance and all wheel drive, just climbed right over the tree. We have traveled with two dogs in the back of the Forester - a German Shepherd mix and a Rottweiler mix. The dogs had plenty of room, and they loved riding in the Subie. Regarding power, our Forester is equipped with the standard 170 HP engine, and it has plenty of power for navigating through Atlanta traffic, which can be scary, if not terrifying, at times. Once, I used the Forester to pull a giant extended cab Ford pickup truck that was stuck in the steep gravel driveway to our cabin. Subarus are amazing!

Within the last week, we bought a new 2014 Forester. It is remarkably quiet and comfortable, and the stereo system sounds great with classical music. The highs are crystal clear, and the bass is substantial, even though the system does not include a subwoofer. The new Forester is rated at 32 MPG highway, which is really excellent. I will not be surprised if it gets even better gas mileage on the highway if driven moderately and thoughtfully. If our new Forester is as reliable as our old one, it will be a superb investment.

We bought both Subies and the Miata from Guy Keane, who is probably the best car salesman I have ever dealt with. By "best," I mean that he is very knowledgeable, competent, patient, and he is not a "high pressure" salesman. I really dislike high pressure salesmen, and I have walked away from quite a few of them at other dealerships over the years, but dealing with Guy has been a pleasure. I have found the service department to be exceptionally good, and the service manager, Erin Bauer, is very knowledgeable and a delight to deal with. Other Koby employees have been very nice to deal with, and I actually look forward to visiting Koby Subaru and chatting with the employees.

Regarding prices, I believe that Koby's bottom line prices have been very competitive with other dealers I have dealt with over the years, and I feel more comfortable negotiating prices at Koby Subaru than at other car dealerships.

To summarize, I would highly recommend both Subarus and Koby Subaru in Mobile, AL.

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ASubaruFamily
2/27/2013 7:30:56 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig Valenti
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Koby Subaru:

I went to Koby Subaru after visiting another Subaru dealership in the area. They had the exact car I was looking for and gave me a great deal on it. I was a first time buyer and didn't know the whole process. Craig treated me with respect and got me a financing rate that was better than what I expected to get. We liked them so much that we returned six months later to purchase my wife HER first new car. This time they didn't have the exact car we were looking for but, they got it there in less than a week!

The ongoing level of support and service from there entire staff is very impressive. We won't buy anywhere else.

Thank You Craig!

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jelich
2/13/2013 12:56:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derrick
Mr. Koby
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Koby Subaru:

Great experience in buying a Subaru Outback 2013. Good price, great service. No high pressure sales pitch, just good trade in offer and honest up front price on any of the four models we looked at (unlike another dealer we visited in Mobile).

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Stephen Clement
12/28/2012 5:14:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tommy Sims
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Koby Subaru:

The dealership really worked with me to meet my price range. I have brought my prior Subaru to the dealership for service over the years and have been most pleased. As anyone who has owned a Subaru knows they are very dependable and safe vehicles.

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RosalindB
12/19/2012 12:38:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
3
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Koby Subaru:

They were friendly and professional. My salesman made sure I bought the vehicle I wanted. Easiest new car transaction I have ever had. Would highly recommend them!

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Renee Lewandowski
11/30/2012 11:39:59 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Craig Valenti
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Koby Subaru:

Mr Valenti was very helpful when I purchased my used Buick Century. I had never bought a car before & he explained the paperwork & how to go about getting my license plates. He also gave me coupons for free oil changes for my car since I bought it from the dealership. He was friendly and very informative and I never felt pressured like at some car dealerships.

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Jfrsh
11/22/2012 11:33:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mary
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Koby Subaru:

The entire buying experience was easily the best I have had out of the 9 previous vehicles that I have owned. The service dept. is excellent(they serviced my '04). I feel like I was treated very well in a low pressure environment. I would recommend them to a friend.

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jogousa
10/17/2012 10:53:09 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erin and Gary
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Koby Subaru:

Drove all the way from Pensacola to purchase Rooftop Cargo Storage box on my 2013 Outback based on an excellent price received from Gary. I also had side windows deflectors installed. All was done on time and properly although some residue of some kind of grease was found on my roof, underneath the box, after the roof box installation.
Erin was great, friendly and professional. If it wouldn't be for the 60-some miles drive from my house, I would keep patronizing Koby for all my service and parts needs.

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bamapilot
12/19/2011 10:11:41 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Guy and Craig
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Koby Subaru:

Just bought my third car from Koby and obviously I am quite pleased, being a 3 time customer. Traded my wife's 2007 MB E350 in on a 2007 MB SL550. Was very happy with the E350, but I have always wanted an SL and this one is like brand new. There are several reasons that I go back to Koby. The service, the knowledgeable personnel, the cleanliness of the facility and the unbelievably low financing. The used car inventory that Koby carries is mostly upper end, hand selected cars that are cleaned by Alabama Auto Clean, which is owned by Koby. I have taken my cars by there to have them detailed and they are the best. It starts at the top and continues all the way throughout their organization. Do yourself a favor next time you are looking for a car, stop by Koby's and take a look. No pressure, the folks are very nice and you may just find something you really like. As I have said before, I am in no way related to anyone at Koby, I just like the way that they do business.

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