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Koons College Park Ford
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Manufacturer: Ford
Koons College Park Ford
8315 Baltimore Blvd
College Park, Maryland 20740
888-333-6716
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5/4/2004 8:44:35 PM
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Reason for Visit:
Sales
I recommend this dealer:
No
My Review of Koons College Park Ford:
I was referred to this dealership thru cars.com.<br>The dealer contacted me and I went in for a test drive. I told him ahead of time what I wanted. When I got there, he gave me a "new" car with almost 3,000 miles on it! He wanted to sell it to me at a "great price, $300 under invoice!". Ha, they lost a customer...For Life! Their service department refused to fix two items under warranty. I'll steer clear of Koons College Park for anything except bad memories.
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ringbih
12/29/2004 5:40:28 AM
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Reason for Visit:
Sales
I recommend this dealer:
No
My Review of Koons College Park Ford:
I was sold a Ford Escape Hybrid with a rear floor mat option included. I was asked to sign papers that everything was in order in the office, after I had inspected the car and it had been sent for washing. After signing papers, I arrived home only to find that there were no floor mats. I wrote to the sales persons and got no response. A customer service person by the name of Somalia called me and I reported the problem, but have still received no response. I have also not received a maintenance schedule, which could lead to problems with my warranty. That is why I rate the dealership as very poor on all counts.
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