Lazare Lincoln Mercury

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Lazare Lincoln Mercury:
I had gone into Lazare Lincoln Mercury to attempt to improve my situation by trading in my 1 year old F150 for a much more gas effecient car. Upon arriving I was greated by Kerry Scanlon. I explained my situation(being backwards on my truck) and he was extremely professional with me. He went over my choices of cars, and the Milan seemed the best fit for me. He than proceeded to explain basically every option and feature of the car, all knowing that more than likely the payments would not work out for me. After a test drive I felt confident that this was the car for me. Kerry knew exactly where I stood as far as what an acceptable payment and term would be for me, and he went to bat for me with his finance manager to bring their terms down to what I was looking for. Over all I would definitely recommend this dealership, and I would highly recommend the sales representative, Kerry Scanlon....

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Lazare Lincoln Mercury:
My first visit to Lazare in December 1999, and a subsequent visit in February 2000, were pure hell. T.J. is the kind of sales rep that, as a sales director, I would have fired in the first two hours - tactless enough to actually inform me that I was "wasting his time" (there were no other people in the showroom) because I wanted to try to buy a car for my wife without her there with me. This was on the second visit - on the first one, he pulled us out of a car we were about to test-drive because he couldn't get a credit score on us that late at night. Completely crass and unprofessional - I didn't go in for four years after that, and I bought several Ford and Mercury products in that time span, so I guess good ol' T.J. misses out on a lot of commission. My next visit, in 2003, had me dealing with another pushy salesman, Colin...who apparently didn't understand the words "five year term, max," and kept trying to sell me a Sable with a six-year loan. Finally, in 2005, I met Kerry Scanlon. While our numbers were somewhat apart, he was the first truly professional and helpful person I'd ever met at Lazare. I'd avoid this place like the plague, though.

Was this review helpful to you? Yes | No