Great Experience and I am happy with my car! - Kag1
Andy and Kasra made getting my car a easy and straight forward process. I would work with them again on getting a new Land Rover!
Great experience all round - SUVbuyer
Very positive experience with this dealership. Went in to test drive the new (and very much in-demand) F-pace. It ended up being a bit more car than I wanted at this point. Worked with Will. Nice, kind, low-key and patient. Next time I went in it was to test drive an Audi Q5 they had on the lot as a trade-in. I'd done my research on the car. This time worked with Sam, another extremely knowledgable and helpful guy. Both salesmen were low key, low pressure, and patient - just what you look for in the experience of buying a car. I did my comparison research and test drives of other vehicles, and decided to purchase the Audi Q5. Went in for a repeat visit, negotiated a price that was fair to both parties, completed the paperwork and drove away same day in a freshly washed, already detailed car. Again, no hard sell for extras, and very helpful people throughout the process and in the finance office as we paid. Now a word about the GM, Chris Smith, who had said a friendly hello to me on my first visit in there. As I drove home in the vehicle, I noticed a small chip in the windshield that I hadn't seen before. Turned around and drove back, and was personally assured by Chris Smith that all I had to do was call him, and he'd have it fixed. This is service with a smile, all the way round. Can't recommend them highly enough. Buying a car is time consuming and can be stressful at the wrong dealerships. This is one of the right dealerships, both for Jaguar and Land Rovers, and for the other top drawer cars they often have on their lot as trade-ins. Nice people, low key, low stress experience, fair prices and good treatment. I'd recommend them to everyone, and indeed, just shared my experience with my neighbor who's headed there next week.
Excellent price and sales - SHG
I purchased a 2016 XJL from Jim Coleman Jaguar. The experience was easy and enjoyable. The Sales Representative Gary Pridgeon went out of his way to demo the car for us. I sat down with Chris Smith the General Manager who was friendly, professional and straight forward. We came to an agreed upon number within less than 5 minutes. What I enjoyed in the negotiations was the direct, no non sense approach. Too many dealerships have you waiting for hours while the sales person shuttles between their office and the managers office. Not the case at Coleman.
When I came back to the dealership to take delivery, Gary was waiting and went over the appearance of the car to show me it was fully cleaned and detailed. He was excited as we were about getting the Jaguar. I was turned over to Andrew their tech guy who showed me the basic features and offered to come to my home or office in a few weeks to answer any questions.
So far my experience has been very positive.
SAMANTHA CAMBRIDGE MADE OUR DAY!!! Go see her! - JessieLew95
From the moment we stepped onto the lot at Range Rover of Bethesda we were greeted by Samantha Cambridge's smiling face. Little did we know we found the best sales person we could have ever imagined. Samantha walked us through each vehicle, answered our questions, offered us amenities to make us feel comfortable, and was able to help us drive home in our dream truck the same day. Her professionalism and warm, welcoming personality made what can be a stressful process run seamlessly. She was never pushy or overbearing and was patient as we made our decision. She even sat with us to keep us company while we waited for our vehicle to be ready. Overall, working with Samantha, and the rest of the great friendly staff, made this the best experience my family could image. If you are even thinking about purchasing I wholeheartedly recommend going to Samantha Cambridge at Range Rover of Bethesda!