Chris Spall at Long McArthur, Inc.

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Spall

My Review of Long McArthur, Inc.:
Derek Lee, the GM, was wonderful in setting me up with Chris Spall, my sales rep, who not only made me feel comfortable selecting an SUV; but also, helped me to make the best informed decision. Then, when my new car was involved in a wreck just a little over a week after I purchased it, he made sure that I got a loaner & that the body shop was making my SUV look just like new. Service after the sale is the hallmark of Long McArthur Ford!

Danielle Norwood

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Spall

My Review of Long McArthur, Inc.:
They have lots of inventory to chose from and friendly service. They are close to where I live so its convienent. I have also heard they have a good service department.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Spall

My Review of Long McArthur, Inc.:
We had recently visited a different dealership before visiting Long McArthur and I may say it was a horrible experience, which led us to believe that our truck buying experience would be a pain! I called Diane and she immediately gave us the information we needed and even set us up to visit with Chris. As soon as we walked into the dealership we were greated by everyone that walked by us, which made us feel very welcomed. As we met with Chris we told him what we were looking for and he immediately met our needs and wants, and got us test driving a truck withing 30 minutes. After test driving the vehicle we knew instantly this is what we want, as they were finishing up the paperwork Chris told us to go out to eat on them while they finished the paperwork and we would come back and sign. This meant a lot to us because we did have our 2 children with us who at the time thought they were starving! Overall this experience was amazing and Chris and Diane made buying a truck painless and for some odd reason FUN. HAHA...they are AWESOME!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Spall

My Review of Long McArthur, Inc.:
Visited the dealership on a cold rainy Saturday. Met Chris Spall at the front desk, I was interested in two new vehicles I saw on the Internet. He gathered some keys and walked to the far end of the lot, in the rain to met me at the truck. My family took turns entering and leaving the vehicle from my vehicle to this new one I was interested in. I love to get my family involved when buying any vehicle and Chris did a great job of handling all my questions and those of my family. We were in and out within 30 minutes, Chris was to follow up with a bottom line sale price. He did and the wheeling and dealing commenced. On the following Monday, after numerous calls of dealing for the best price. I was on the road from Manhattan KS, signed all the documents, visited all the folks responsible for their part in the sales experience and I was on my way home with a new vehicle. Chris helped every step of the way, knew what he was talking about, and really made my shopping experience there so good... I will return here first if I ever need another vehicle, used or new. The follow ups are always important, and this dealership knows how to treat customers. Afterall, when was the last time you got some cookies in a tin delivered from a car dealership delivered to your doorstep? The dealership is neat, clean and organized and everyone was having a great time...super place to shop or just visit, to see what may be there.

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