wengaz2777
4/2/2012 11:28:50 PM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
Lou was very friendly and also worked with me on the price. He made the deal happen. I love the car I bought!! It wasnt very time consuming... felt like I was in and out.
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Response from: Jerry Haggerty Chevrolet
Added: 5/21/2012 4:29:31 PM
Dear wengaz2777,
We appreciate your nice comments about our process. We respect the fact that customers don't have a lot of time. One thing we concentrate on is to keep the process moving in a positive forward direction so that the customer does not waste any of their valuable time! Thank you for acknowledging that!! We appreciate it!
Sincerely,
Jerry Haggerty
Owner/General Manager
Jerry Haggerty Chevrolet
Spbonbon
3/22/2012 4:38:13 PM
Overall Rating: 4.8
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
I baught a used car at this dealership from Paul Kucia. He was extremely thorough and helped me learn every detail about the car first. I felt well informed and buying the car was a smooth transition. He even was willing to give my brother a ride home after I traded the car I drove there in at the last minute. I hadn’t brought the trade in car title and he was willing to pick it up at my house to save me the extra drive. He responded promptly to my call backs when I had simple questions after the car was already sold. I would recommend him to others.
I really appreciated the manager, Lou Porretta. He gave me a very good deal on my trade-in and a good out the door price on my used car.
He and other store workers stayed many hours after closing time to make sure that I could get my car and the deal that I wanted.
I would HIGHLY recommend this dealership and have already recommended to others but with the precaution of the finance department. They speak very fast and tend to mark up unexplained charges.
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Response from: Jerry Haggerty Chevrolet
Added: 5/21/2012 4:26:08 PM
Dear Spbonbon,
Thank you for the nice comments about our dealership. Paul, Lou, and Mike O'Connell are all high quality people. We apologize that you felt that Mike O'Connell spoke too quickly or that he didn't fully explain all of your charges. Sometimes, he has a back-up of customers waiting to talk to him. This may cause anyone to speak faster than normal. His goal is to make sure that no customer has a long wait to see him. If you feel that any of the figures are incorrect or if you want one of our employees to go over the paperwork with you again, we would be more than happy to. Your total satisfaction is the goal of all of our employees. Again, thank you for your business.
Sincerely,
Jerry Haggerty
Owner/General Manager
Jerry Haggerty Chevrolet
roberta619
3/12/2012 8:09:44 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Rich Kopczynski,
Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
Every one was very helpful and informative! I will refer my friends and family Haggerty Cheverolet for sales and service! It felt like I was doing business with old friends that have my best intrest in mind!
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Response from: Jerry Haggerty Chevrolet
Added: 5/21/2012 4:18:56 PM
Dear Roberta619,
We appreciate you taking the time to post such nice comments about our dealership. We promise to treat your friends and family in the same respectful and honest way we treated you. It's the only way we do it!!
Thank sgain,
Jerry Haggerty
Dee071764
2/24/2012 12:23:47 PM
Overall Rating: 4.8
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
I had a very good experience at Haggerty. Everyone was wonderful, most of all, I was not there forever, and I left with a great car and a great deal!!
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Response from: Jerry Haggerty Chevrolet
Added: 5/21/2012 4:16:12 PM
Dear Dee071764,
Thank you for your nice comments. We appreciate your business and hope to see you soon at our open house in October. We are completely renovating our sales and service departments. Everything will be state of the art!
Thank you,
Jerry Haggerty
Owner/General Manager
Jerry Haggerty Chevrolet
ringentj
2/16/2012 8:54:41 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael Haggerty,
Casey Kazienko,
Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
Great experience start to finish with sales person, manager and finance named above. Very friendly and accomodating. Best car buying experience I've ever had and I've bought quite a few cars.
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Response from: Jerry Haggerty Chevrolet
Added: 2/23/2012 2:02:17 PM
ringenti,
Thank you for the nice comments about our staff and about your experience. Please pass the word!!
Sincerely,
Jerry Haggerty
Owner/General Manager
rbuttney
2/10/2012 12:22:14 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael Haggerty,
Rich Kopczynski,
Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
I felt welcomed from the moment I stepped into the dealership, yet not overpowered with sales men. The new car show room is comfortable. Rich Kopcyaski greeted me at the door and was extremely helpful and knowledgeable. His background as an auto technician adds to his credibility, making him an all-star sales person. Michael Haggerty also approached me and offered any assistance in helping find the new car I was looking for. Mike O'Connell was the gentleman who dealt with the financial aspect of the deal. Mike was able to offer an exceptional financing rate and an extended warranty.
I would like to thank these three gentleman for their assistance. All three were very knowledgeable, genuine, and proud of their product. I am very satisfied with my new car.
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Response from: Jerry Haggerty Chevrolet
Added: 5/21/2012 4:12:42 PM
Dear rbuttney,
Thank you for taking time to post your comments. As you may have seen, many of our customers feel exactly as you do. Why? Mainly because our employees first mission is to provide an excellent experience for our guests. If we can convert that guest into a customer, well then that is great as well. We don't treat customers like "meat". Customers are treated with respect. We do our best to resolve any problems/complaints which may arise. Let's face it, some sales, service, or body shop issues can get complicated. Our GOAL is 100% customer satisfaction. Obviously, that is not possible. It is impossible to make everyone happy all of the time. However, as we strive to reach PERFECTION we are happy to achieve EXCELLENCE!
Thank you,
Jerry Haggerty
Owner/General Manager
Jerry Haggerty Chevrolet
PepVero
2/7/2012 12:53:14 PM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
Jose and I want to thank, Paul, Lou, and Mike O'Connell for making our purchase of our 2012 Chevy Impala, you all are awesome. Thanks.
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Response from: Jerry Haggerty Chevrolet
Added: 5/21/2012 4:04:36 PM
Dear PepVero,
Thank you very much for your nice comments about our staff. We absolutely have the best sales staff in the industry. They all want to accomplish two things. First, they want the customer to have a great experience with our dealership and secondly, they would like to earn the customers business. We don't want one without the other. Thank you for going out of your way to post your comments.
Sincerely,
Jerry Haggerty
Owner/General Manager
Jerry Haggerty Chevrolet
papeb5517
1/26/2012 11:07:16 AM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
This dealership was by far the best dealership I have ever gone to. The people were friendly and more than happy to help me. I went here because I work at the YMCA across the street so it was very convenient, but I was still planning to look at other places afterwards. However, the minute I walked in I was helped right away by a man named Pete Jenkner and receieved top-grade quality service. The first car he showed me I ended up buying. He is an excellent salesman and I will be recommending him to my mother and grandmother, who are both in the process of looking for cars. He even drove me to get my insurance down the street and made sure the car was filled with gas!! Michael O'Conner was, also, very friendly and a great help and pleasant to talk to. I will recommend this place to whoever is looking for a car. The car I bought has been running smoothly, despite the snowstorm. I am enthralled by the quality of care and the work that they do here and enthusiastic about my car.
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Response from: Jerry Haggerty Chevrolet
Added: 5/21/2012 3:58:12 PM
Dear pape5517,
Thank you so much for your nice comments. Pete Jenker is an excellent person and a great employee. He is an engineer by trade. He is very intelligent and always puts the customer's needs first. Also, you have found out what many of our customers already know. Mike O'Connell, our finance Manager, will treat you with respect and provide the best rates and terms in the industry. Enjoy that new vehicle!!
Thank again,
Jerry Haggerty
Owner/General Manager
Jerry Haggerty Chevrolet
smendoza1582
1/21/2012 11:40:12 PM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
As soon as we walked into the showroom I felt like I was with friends and family. The whole staff went out of there way to help us out. Most of all Paul,Lou and Mike. I will always go there to get a new car and I will tell all my friends and family to see Paul.
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Response from: Jerry Haggerty Chevrolet
Added: 1/23/2012 8:29:11 PM
smendoza1582,
Thank you for the nice comments about our sales and management staff. We appreciate your business and hope that you come in for regular service work!!
Sincerely,
Jerry Haggerty
Owner/General Manager
Jerry Haggerty Chevrolet
victory9484
1/1/2012 4:16:56 AM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Joe Daddino,
Michael O'Connell
My Review of Jerry Haggerty Chevrolet:
traded in my old car, got a great price for it , looked around and found a great used car that only had 12,000 miles on it. it was a great deal for me..
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Response from: Jerry Haggerty Chevrolet
Added: 1/23/2012 8:25:36 PM
victory9484,
Thank you for your nice comments. Enjoy your new vehicle.
Thank you,
Jerry Haggerty
Owner/General Manager
Jerry Haggerty Chevrolet
Response from: Jerry Haggerty Chevrolet
Added: 2/23/2012 2:04:37 PM
victory9484,
Thanks again for your purchase. We appreciate your business and hope to see you for your oil changes!
Sincerely,
Jerry Haggerty
Owner/General Manager