Scott Sykes at Courtesy Chrysler Jeep Dodge

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
I visited Courtesy Chrysler Jeep Dodge to look at a vehicle for my wife. She had been there a few days earlier and found one she liked. By way of background, we had purchased two mini vans some 10-15 years ago from Courtesy but our current vehicles had been purchased elsewhere. Scott Sykes was the sales person we talked with and he was excellent. Scott did not pressure us or steer us in a wrong direction. He was a straight shooter during the process. As a result of the excellent customer service and reasonably priced vehicles, I ended up purchasing two vehicles from Scott. My wife and I are very pleased with the vehicles, customer service and overall experience received from Courtesy, Scott Sykes and Jim Bush. I would certainly recommend anyone interested in purchasing a vehicle (new or used) to visit Courtesy Chrysler Jeep Dodge and talk to Scott...

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Al Brown, Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
Scott made sure that since this was my first oil change after purchasing the van (used) that it was free. I forgot to mention when I checked in that I had a rear blinker that had burned out a few days prior, but it was fixed and free of charge as well. Al went above and beyond to make sure that I was satisfied and happy.
Free water and cookies along with a nice waiting area are such nice touches. My kids loved sitting and putting together the puzzle that was awesome to spend 20 uninterrupted minutes with my kids, I might get my oil changed more often!!
Having the ability to just show up and get my oil changed whenever I have time is awesome, my schedule is already so overbooked as it is and trying to pin down time to get an oil change is sometimes just too much, being able to stop in on the fly and back out in a matter of minutes is simply awesome and I can't thank Courtesy enough!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
As a first time car buyer, I was dreading the 'process'. Scott and the team at Courtesy were knowledgeable, courteous, and fair. They made buying my first vehicle (all on my own) a very easy process. I would recommend them to anyone and will continue to do business with them in the future.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
I live in South Bend Indiana and had been looking for a 2008 Jeep Wrangler Unlimited for about 4 months. I found one at Courtesy and decided to test drive it since we were coming up to visit family. I e-mailed Scott about the Jeep, he was quick to respond to muy e-mails and multiple questions. On the way to the dealership I ran through all the tricks I thought they would pull and told her to be prepared to walk. I was proven wrong. Scott was very laid back and I felt no pressure. The wife and I took the Jeep for a test drive. We got back in 15 minutes and they had already appraised my vehicle and laid out an offer. I fully expected to have them low ball me on my trade, wrong again, they gave me more than I expected. Then it came down to negotiating the final price. I once again expected hours of Scott running back and fourth to some secret negotiation. Instead he brought Ed the Sales Manager in and in about 30 seconds we met in the middle on the price. I ahve been in banking for 15 years and have heard horror stories about buying cars. Scott and Ed made this so incredibly easy. We wrapped up the deal and got financed and were out the door pretty quickly. This was the Wednesday before Thanksgiving. Early the Friday morning after Scott was already calling me. I had left my bike rack on my old car because it would not fit in the hitch on the Jeep. Scott did some research and found out they make adapters. I cam back and picked up my bike rack. Saved me the $250 to $500 for a new bike rack. This kind of customer service is above and beyond what I expected. I have no intention of ever stepping foot on any other dealership. I will be a life long customer at Courtesy!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
After many days of online/in person searching for a "new" used vehicle for my daughter, I finally had it narrowed down to about six additional vehicles to check out. My first stop was at Courtesy Chrysler Jeep Dodge on 28th Street, where I was fortunate enough to be greeted by Scott Sykes. He was the best! He went above and beyond to show me the vehicle I was interested in (it has just come in and was still at the detail shop); we took it from there for a short test drive, and I was sold. He made the purchase painless for me!! And freed up the rest of my day; I was done car shopping! Scott took car of everything for me, even getting the vehicle delivered half way; so I would not have to drive an hour back to GR to pick it up! I will definitely remember him when I am in need of replacing any further vehicles; and highly recommend him (and Courtesy CJD) to anyone shopping for a vehicle!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
I purchased a used car last weekend and Scott Sykes was my sales person. He was very friendly and willing to work with me on the car that I really wanted instead of trying to push or persuade me into buying something else in a lower price range. He even beat the pre-approved loan I had!Although he is not a Michigan State fan, Scott was great! I never felt like he was pushy or rushing me to make a decision and that is very important when purchasing a car. I would definately recommend to friends and family!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
There is only one word I would use to describe Scott Sykes, is WOW. This gentleman went above and beyond to make my family and I feel comfortable. He explain everything in detail regarding the vehicle we purchased and the most important thing is that we didn’t feel overwhelmed. I fully believe if their were more Scott Sykes in every car dealer place, then their would be more vehicles leaving the lots and more happy customers.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
Great experience. Scott went above and beyond to help get me the perfect car. Staff was friendly and courteous. More than fair value for my trade and great price for my vehicle. This is the second car I have purchased from Scott and he always does an outstanding job! Great place to buy a vehicle.

Mike Ahern

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
Extensive auto selection and very fair prices. Excellent buying experience. Mr. Sykes was great to work with - open and honest, accomodating, really into customer service. We used the power of the internet and many dealership visits to determine that Courtesy gave us the best value for the price paid. Nice service department assistance too. A very clean and pleasant environment. Will be back there for our service needs and when we search for our next vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
COURTESY DODGE IS AWESOME - THE STAFF THERE WAS KIND, CARING, COURTIOUS, FUN AND THEY EXTEND/PUT THIER ALL INTO FINDING YOU THE BEST FINACE OR DEAL FOR YOUR NEW AUTOMOBILE ( MY SALES PERSON WAS SCOTT SYKES) COOL AND AN AWESOME GUY TO WORK WITH. THANKS SCOTT!! TO GET YOUR AUTOMOBILE SERVICE THERE IS EXCELLENT - THE BODY SHOP IS EXCELLENT. I THINK ALL THE STAFF THERE IS VERY PROFESSIONAL AND RESPECTABLE PEOPLE IN A WORK FORCE. THANKS TO EVERYONE WHO HAS HELPED ME WITH MY EVERY NEEDS!!!.


WHAT A GREAT STAFF

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