Vickie Bounds at Bill Britt Mazda/Volkswagen

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Vickie Bounds, Lisa Irvin

My Review of Bill Britt Mazda/Volkswagen:
I will definitely be bringing my car back there! I have never felt so good about picking my car up after service anywhere! Thank you!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Andrew Bargielski, Vickie Bounds, Mike Danaher, Kirk Ross

My Review of Bill Britt Mazda/Volkswagen:
Vickie Bounds has excellent personal skills and is client oriented. The service dept is on top of its game. I find comfort in going to a dealership who provides excellent customer skills, prompt service and a friendly smile when I walk in the door. We have had quite a few trips to Bill Britt Mazda this month for several of our vehicles and can't say enough great things about the sales staff, service staff, even the customers in the showroom say "hello". Vickie Bounds goes above and beyond in the service dept and is a welcomed change there!
I also can't say enough about the sales team who always go out of there way to say "hello" when just going in for service visits.
With folks like Vickie, Mike, Kirk, Andy and others, Bill Britt will continue to be the dealership we go to!!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Vickie Bounds

My Review of Bill Britt Mazda/Volkswagen:
The people were very friendly and the time that it took for service was great. I would come back again. While I was there I purchased an item in the parts department and the man was very helpful

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Vickie Bounds

My Review of Bill Britt Mazda/Volkswagen:
I have been dealing with Bill Britt Mazda (this time) since 2002 and have not always been satisfied with the way some things were handled in the past. This time, however, on 2/22/12 things were definitely different. The atmosphere was totally different, much friendlier and with a feeling that my business was very important to them and it was due to two nice ladies (Dea and Vickie). Thanks, again! It was a pleasure.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Vickie Bounds

My Review of Bill Britt Mazda/Volkswagen:
The staff was very helpful in all aspects. It was nice to actually see what needed to be done as well as the verbal explanation.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Vickie Bounds

My Review of Bill Britt Mazda/Volkswagen:
Work done in timely manner and friendly staff. All is good.you are asking for to much bull. Take the results and live with it.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Vickie Bounds

My Review of Bill Britt Mazda/Volkswagen:
I had Auto Body done and the car looked great and it was done on the time they quoted me which was great so I didn,t have too wait so long. Good work good people

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Vickie Bounds

My Review of Bill Britt Mazda/Volkswagen:
Vickie was great to work with. I had my car towed there and found out it was the timing chain and I never had to even go to the dealership until I had to pick my car up. Vickie was great to work with and I did everything over the phone. Thanks Vickie!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Vickie Bounds, Don Robinette

My Review of Bill Britt Mazda/Volkswagen:
My wife and I enjoyed a very fantastic buying experience our salesman Don was able to answer all our questions and made buying our car effortless. Also just as important is the service after the sale and Vickie in service again made our visit pleasant and effortless.

Many Thanks
Roland & Kim Thagholm

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Vickie Bounds, Mike Danaher, Ryan Fulwider, Rob Lundberg, Kirk Ross

My Review of Bill Britt Mazda/Volkswagen:
We have purchased 3 vehicles from Bill Britt, a Mazda and 2 Suzuki's. The ease of purchasing, the friendliness of the sales personnel as well as the service department is the BEST of any dealership we have ever purchased from. I can only say good things about the staff to include Mike, Kirk, Andy, Rob, Ryan etc as well as the friendly service staff - Vickie was a pleasure to work with.
We are true Bill Britt customers and will be back!!

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