Atlantic Chrysler Jeep Audi VW

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Atlantic Chrysler Jeep Audi VW:
My girlfriend purchased a car from this dealership and they first told us that they could give us a 7.99% apr. They tried talking us into a vehicle we didn't come there for or wanted. After 6 days of going to the dealership until closing every night they finally got her the car she was looking for. When we sat down to sign the papers and finally leave with the car the apr was 17%. They never told us that was going to be the rate. They also tried getting us to sign the papers and they would fix that later. We then told the finance guy we where not getting the car for that high of a rate when they told us from the fist time we walked in the door. After running my girlfriends credit 43 times and totally destroying her credit score they finally got us the rate they told us 6 days ago. 2 days later we got a phone call from one of the managers begging us to give them a good review on the survey they where sending out or the salesman was going to get fired. Which was totally crazy because the only reason we purchased the car from the dealership was because the salesman was so nice and helped us out better then anyone there. The salesman Glenn was one of the nicest guys I ever met in my life. After having the car for some months their was a recall issued on the vehicle. My girlfriend then called the dealership and the lady told her to bring it up and they will fix it the same day. My girlfriend had to miss a day of work to bring it up to the dealership. After the car being there for 5 hours they called her and told her she can come pick up the car because they have to order the parts. We then tried calling 4 days in a row to talk to the service manager no one called us back. One time we called the lady told us to hold on he was there. Then she came back on the phone and said he's at lunch. I WOULD NOT BUY A CAR FROM THIS DEALERSHIP AGAIN EVEN IF THEY GAVE ME 99% OFF THE PRICE!!!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Atlantic Chrysler Jeep Audi VW:
I bought a new A4 and my experience was the best I have ever had. The sales guys ( the 2 Johns) knew everything I asked about and gave me the best price up front.

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