Read Reviews Automax Hyundai Norman

Automax Hyundai Norman

Automax Hyundai Norman

551 North Interstate Drive
Norman, Oklahoma 73069


Sales: (888) 974-9133
Service: (405) 364-2000
Parts: (405) 364-2000

Manufacturer: Hyundai

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 342 reviews

4.8

4.8 out of 5

403 lifetime reviews

Automax Hyundai Norman

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Certified: Automax Hyundai Norman

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Automax Hyundai Norman has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Automax Hyundai Norman

AutoMax has the best customers in the great state of Oklahoma and beyond! Our wonderful customers have helped make us #1 in customer satisfaction in Oklahoma. Our goal is to meet your vehicle needs and exceed your expectations, whether you visit us for service, parts and accessories, or a new or pre-owned vehicle, and make you a customer for life. Let AutoMax be your first resource to keep you on the road!

We don’t want our customers to just ‘drive off into the sunset.’ We believe our customers should receive the kind of friendly, courteous, professional service that keeps them coming back. Our goal is to get to know you and your vehicle, and be your automotive partner for life!

Our staff of Internet Sales Managers, Sales Consultants, Parts Specialists, and Service Advisors are true automotive professionals. You tell us what you need and want, and we listen and respond. We understand that your vehicle is a big investment, and we will work to make sure you get the right vehicle and the support to keep it in peak condition. We are here to serve you, answer your questions, and provide you with the resources you require for all your automotive needs without any pressure.

Our selection of new and quality pre-owned vehicles is second to none. With two Oklahoma City Metro area Hyundai stores, AutoMax Hyundai Del City and AutoMax Hyundai of Norman, and AutoMax Dodge Chrysler Jeep Ram in Shawnee, we have the right vehicle either here in Oklahoma or on its way. Our websites provide a great resource to see what we have available now or coming soon. You can also contact one of our Internet Sales Managers for extra help and personal care via phone, email, live chat, or text. No matter what method works best, we are here to serve you!

We love your feedback and it spurs us to excel. Thank you for your consideration, your business, and most of all letting us know how we did today!

AutoMax Auto Group Team

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

Oklahoma's Top Ranked Hyundai Dealership in Customer Satisfaction! Free Hyundai Service Loaner Cars
Authorized Equus Dealership Hyundai Parts and Accessories Store
Contact Us Online for Best Service-Chat, Email, Texts and More! Customer Lounge Area
Instant Financing and Multiple Lenders to Fit Your Needs Fresh Hot Coffee Free to Our Customers
One of the Top 15 Hyundai Service Techs-Ask Us About It! Snack and Soda Vending Machines
#1 Service Satisfaction Dealer in District-1st Quarter Flat Screen TV with Cable
Online Service Appointment Scheduling Free WiFi
Online Hyundai Accessories Catalog Pet Friendly
After Hours Drop-Off and Pick Up

sherylsanchez77
5/18/2013 12:58:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Victor FergusonVictor Ferguson
Lauren  Lightholder-BetzLauren Lightholder-Betz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Automax Hyundai Norman:

I was very impressed with the friendliness of all the staff and by the knowledge of my sales consultant Lauren. I was pleased with having a woman sales consultant versus a man since I am a woman myself. I have purchased from Automax before which was why I chose them again and they exceeded my expectations in their customer service once again. This was by far my best experience in visiting and purchasing a vehicle from a dealership. I will definately tell people where to go and who to see when they go to purchase their next vehicle as well as myself in the future. Automax has gained a lifetime customer!

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chelsey2569
5/17/2013 11:51:51 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Taff sales consultant
Jennifer luck internet sales.
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Automax Hyundai Norman:

When I found my car online and emailed a few questions I got a phone call within five minutes from Jennifer Luck. She was very knowledgeable and kind. She made me an appointment for a test drive over the phone.. After I got there and Tim Taff was right there to greet me. He answered every question I had and made sure I left driving my car that day... Thank you Jennifer and Tim you are awesome!

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Awood90
5/10/2013 9:38:19 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt RandallMatt Randall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Automax Hyundai Norman:

Matt Randall and Shane Majors were so nice and helpful and went above and beyond to help my family get the car deal that was right for their budget.

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Response From: Automax Hyundai Norman
Added: 5/13/2013 12:46:00 PM

Thank you for taking the time to share this wonderful feedback! Congratulations on your new car; I'm delighted to hear that Matt and Shane were able to accommodate all of your family's needs. Please don't hesitate to call or stop in if you have any additional questions about your purchase. Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
Giles9
5/10/2013 5:54:29 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cyndy BurrisCyndy Burris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

This dealership is head and shoulders above any of the dealerships next to them. The staff was very friendly and made it very apparent they are people first before salesman. Cyndy Burris helped us and we had met other staff members that were just as courteous and welcoming as Cyndy was. We went in looking for 1 car and walked out with 2 cars and extremely happy. I urge other dealerships to spend some time with this staff and take serious notes. I am recommending this dealership to anyone I know that is looking for a new car!

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Response From: Automax Hyundai Norman
Added: 5/13/2013 12:37:28 PM

Congratulations on your new cars! Thank you for choosing Automax Hyundai Norman as your dealer; your kind words are very much appreciated. Our entire staff works hard to maintain a hassle-free and honest environment for our guests and it's great to hear that Cyndy was able to impress you. We hope to work with you again in the future! Please visit us on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
clark1983
5/2/2013 6:06:11 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sonja SherwoodSonja Sherwood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

We went in to look at a used car for our daughter. Sonja greeted us immediately and very pleasantly. The person we had been told to ask for when we originally called in was assisting another customer so Sonja took us out for the test drive and got the sale. I'm really glad she ended up being our salesperson, she is extremely nice! Everyone there was very relaxed and friendly, including our finance guy, and the process didn't seem to take as long as it does at other dealerships!

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Response From: Automax Hyundai Norman
Added: 5/3/2013 2:09:34 PM

Thank you for taking the time to share this feedback! Sonja is a valued member of our team and it's great to hear she was able to help your daughter find the perfect vehicle. Our entire team works hard to provide outstanding customer service and I'm happy to know our efforts were recognized by you. Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
HBuchberger826
5/1/2013 11:46:15 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Victor FergusonVictor Ferguson
Sonja SherwoodSonja Sherwood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

We came in with our children in tow, looking to get in and out and find a reasonably priced economic vehicle. Although the lot had suffered a hail storm and fire, we were well taken care of as we were guided through the vehicles on site. We had come in with a very strict budget in mind, knowing how much we wanted to spend and having been pre-qaulified for that amount. We did ultimately spend more than we were planning, but we got a great deal on a low mileage car and even a month later are still happy with our purchase. I truely felt that everyone we worked with worked hard to earn our business and get us a good deal! I would recommend AutoMax Norman to my friends and family.

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Response From: Automax Hyundai Norman
Added: 5/2/2013 2:41:40 PM

Thank you for taking the time to share your feedback! I'm happy to hear that our staff was able to help your family find the perfect vehicle to suit your needs. We greatly appreciate your kind words and recommendations and look forward to impressing you during your next servicing appointment. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
hpadams
4/28/2013 6:47:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick DunnRick Dunn
Victor FergusonVictor Ferguson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

Positive energy within dealership. They were extremely persuasive about a car, but not pushy. I felt great after my Hyundai purchase. They got me the exact car I wanted at a very reasonable price.

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Response From: Automax Hyundai Norman
Added: 4/29/2013 2:07:05 PM

Your feedback was a pleasure to read! Congratulations on your new car; I'm sure you are continuing to enjoy it. I'm happy to hear that you left our lot feeling confident about your decision to visit Automax Hyundai Norman. Before your next servicing appointment, be sure to find us on Twitter and Facebook. We offer exclusive specials to our likers and followers!

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
Wardwhitehead
4/28/2013 2:19:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Grant GlecklerGrant Gleckler
Jennifer LuckJennifer Luck
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

We had an older Nissan maurno that was in bad shape, we didn't think that we would be able to get into a new car for the price we wanted. I used the website to look for a model that we liked then used the text message service to talk with Jennifer Luck who I told what we were looking for. I told her our budget and what we wanted and she was honest and helped us determine before we ever got there that we would be able to do something. Our salesperson Grant was fantastic he helped us get into a new 2013 Tuscon for below the price we asked. The dealership was fair and honest with us and both me and my wife were very happy with our experience. I would recommend this dealership over any other that I have used, and will return when I am ready to make another vehicle purchase.

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Response From: Automax Hyundai Norman
Added: 4/29/2013 2:05:13 PM

Congratulations on your new Tucson! I'm happy to hear that our staff was able to impress you from your initial online research to the end of the transaction. We look forward to building a professional relationship with you and your family during your future servicing appointments. Be sure to find us on Twitter and Facebook to gain access to our exclusive monthly specials!

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
mwjohns73119
4/27/2013 8:51:51 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Victor FergusonVictor Ferguson
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Automax Hyundai Norman:

Professional. Honest. Knowledgeable. Service you can trust and with friendly people you will enjoy doing business with.. We are very happy with our car and would recommend Victor and the staff at Automax for your next car purchase.

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Response From: Automax Hyundai Norman
Added: 4/29/2013 1:59:36 PM

Thank you for writing this great review! Congratulations on your new car; it's fantastic to hear that Victor was able to impress you. We work hard to provide a hassle-free and honest environment for our guests; I'm happy to know you recognized our efforts. We appreciate you spreading the word about our dealership and hope to work with you again in the future. Remember to find us on Twitter and Facebook

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
LoraLou76
4/25/2013 12:19:40 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shane MajorsShane Majors
Matt RandallMatt Randall
Justin WilkersonJustin Wilkerson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

We had a great experience with Matt at the dealership. Everyone involved was super friendly and helpful. This was my daughter's first car buying experience and she had her mind set on a certain car at a certain price. Matt was AMAZING !! He helped us find the perfect car. The financing was right in line but to make it even better, I received a call early the next week with a BETTER interest rate and lower payments!! AWESOME!! When we went back to redo paperwork, we were welcomed like family!! Overall, this was the perfect car buying experience. I recommend Matt and everyone involved in our purchase to anyone looking for a fun shopping and buying experience!!!

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Response From: Automax Hyundai Norman
Added: 4/25/2013 2:47:13 PM

Thank you for your kind words and recommendations! It's great to hear that you felt welcomed and appreciated by our staff. We work hard to help our customers find the perfect vehicle at the perfect price and I'm delighted to know that Matt was able to provide you with a memorable experience. Please find us on Twitter and Facebook; we offer exclusive specials to our likers and followers!

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter

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