Read Reviews Automax Hyundai Norman

Automax Hyundai Norman

Automax Hyundai Norman

551 North Interstate Drive
Norman, Oklahoma 73069


Sales: (405) 253-4345
Service: (405) 364-2000
Parts: (405) 364-2000

Manufacturers: Hyundai, Service Center

  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.6

based on 333 reviews

Overall
4.7

4.7 out of 5

579 lifetime reviews

Automax Hyundai Norman

Recently Reviewed Employees

  • Tim Tae
    Tim TaeSales Consultant62 Lifetime Reviews
  • Michael Day
    Michael DayFinance Manager40 Lifetime Reviews
  • Victor Ferguson
    Victor FergusonSales Manager87 Lifetime Reviews
  • Daniel Albert
    Daniel AlbertGeneral Manager52 Lifetime Reviews
  • Chad Kennan
    Chad KennanSales43 Lifetime Reviews
  • Sonja Sherwood
    Sonja SherwoodSales39 Lifetime Reviews
  • Cyndy Burris
    Cyndy BurrisSales23 Lifetime Reviews
  • Lauren  Lightholder-Betz
    Lauren Lightholder-BetzSales22 Lifetime Reviews
  • Charles Charles
    Charles CharlesSales11 Lifetime Reviews
  • Joe  Galindo
    Joe GalindoFinance Manager6 Lifetime Reviews
View All Employees

Cars For Sale by this Dealer

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Certified: Automax Hyundai Norman

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Automax Hyundai Norman has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Automax Hyundai Norman

AutoMax has the best customers in the great state of Oklahoma and beyond! Our wonderful customers have helped make us #1 in customer satisfaction in Oklahoma. Our goal is to meet your vehicle needs and exceed your expectations, whether you visit us for service, parts and accessories, or a new or pre-owned vehicle, and make you a customer for life. Let AutoMax be your first resource to keep you on the road!

We don’t want our customers to just ‘drive off into the sunset.’ We believe our customers should receive the kind of friendly, courteous, professional service that keeps them coming back. Our goal is to get to know you and your vehicle, and be your automotive partner for life!

Our staff of Internet Sales Managers, Sales Consultants, Parts Specialists, and Service Advisors are true automotive professionals. You tell us what you need and want, and we listen and respond. We understand that your vehicle is a big investment, and we will work to make sure you get the right vehicle and the support to keep it in peak condition. We are here to serve you, answer your questions, and provide you with the resources you require for all your automotive needs without any pressure.

Our selection of new and quality pre-owned vehicles is second to none. With two Oklahoma City Metro area Hyundai stores, AutoMax Hyundai Del City and AutoMax Hyundai of Norman, and AutoMax Dodge Chrysler Jeep Ram in Shawnee, we have the right vehicle either here in Oklahoma or on its way. Our websites provide a great resource to see what we have available now or coming soon. You can also contact one of our Internet Sales Managers for extra help and personal care via phone, email, live chat, or text. No matter what method works best, we are here to serve you!

We love your feedback and it spurs us to excel. Thank you for your consideration, your business, and most of all letting us know how we did today!

AutoMax Auto Group Team

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

Oklahoma's Top Ranked Hyundai Dealership in Customer Satisfaction! Free Hyundai Service Loaner Cars
Authorized Equus Dealership Hyundai Parts and Accessories Store
Contact Us Online for Best Service-Chat, Email, Texts and More! Customer Lounge Area
Instant Financing and Multiple Lenders to Fit Your Needs Fresh Hot Coffee Free to Our Customers
One of the Top 15 Hyundai Service Techs-Ask Us About It! Snack and Soda Vending Machines
#1 Service Satisfaction Dealer in District-1st Quarter Flat Screen TV with Cable
Online Service Appointment Scheduling Free WiFi
Online Hyundai Accessories Catalog Pet Friendly
After Hours Drop-Off and Pick Up


See Service Reviews For This Dealership
"Didn't purchase but was still treated professionally"

oks10
8/28/2014 2:25:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chad KennanChad Kennan
Gizette RendahlGizette Rendahl
Tim TaeTim Tae
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.0

My Review Of Automax Hyundai Norman:

I came in to take a look at a used STI hatchback that had just arrived on the lot and was treated very professionally. I test drove with Chad, who was a great guy to work with. Very friendly and no pressure. I worked with him, Gizette and Tim Tae while trying to negotiate a price. Unfortunately we couldn't meet prices but despite that I was still treated very professionally. There was no anger or frustration from them towards me, it was just purely business. I was respectful to them as were they to me. Overall a very good experience.

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"Great experience"

dlk8132
8/28/2014 12:35:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael DayMichael Day
Sonja SherwoodSonja Sherwood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Automax Hyundai Norman:

Sonja was really great to work with. This is the third car I've bought from them and have been happy with each experience. This the first time I'd worked with Sonja. What a great job she did. She really knows her stuff but more than that, she really cares about you as a person and wants to make sure you get the car that's right for you. As many before me have stated, she's not your average car salesman. She really wants what's best for you and works with you in the most geniune and honest way possible. Those aren't words usually associated with buying a car but with Sonja, it's who she is and the only way she knows how to do business. You will feel like family after it's all said and done. She's thorough, very knowledgeable about the process, and has great follow through. Thank you Sonja for making my most recent car shopping experience a memorable one. I'm a customer for life.

Devin Kampert

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"Awesome"

Redsox14
8/27/2014 1:38:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael DayMichael Day
Grant GlecklerGrant Gleckler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

I went in with a specific car in mind and without trying to away me they took me right to this car and began to tell me about this one instead of trying to sway me in a million different directions. Excellent salesman, he was down to earth and was willing to work with me.

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"Accent Purchase and customer review"

JValadez12345
8/23/2014 10:54:01 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick DunnRick Dunn
Joe  GalindoJoe Galindo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

Car shopping is not fun, but the overall experience at this dealership was pleasant. This dealership made us the best offer. The knowledge that our salesman, Rick, had about the car was very impressive. I would recommend this dealership and Rick to others.

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"Car purchase"

jaj0569
8/19/2014 9:55:08 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael DayMichael Day
Grant GlecklerGrant Gleckler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

I can honestly say I had my best car purchasing experience at Automax Hyundai in Norman, OK. You guys did a great job impressing a pessimist! Thanks a lot.

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"BEWARE the previously owned vehicle"

aporder
8/15/2014 6:25:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Grant GlecklerGrant Gleckler
Justin WilkersonJustin Wilkerson
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Automax Hyundai Norman:

BEWARE the purchase of a previously owned vehicle!!! We were told the vehicle was in excellent condition. With 150,000 miles, they could have said - you might need brakes or minor repairs soon, that would be understandable. Our trusted mechanic put brakes, struts, upper control arm for $1500. The key and fob cost $100 at the Ford dealership, instead of the $28 the salesman quoted. That wasn't the worst part. Our mechanic told us there was NO spare tire. AutoMax allowed me to drive 200 miles at night, in the cold rain (March) with no spare tire. And no wheel lock key to take off the tires. They could have said, let us refer you to a local tire shop since this "as is" vehicle does not include a spare tire.

And no response from the emails and letters I wrote about these issues.

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"Beautiful person in the inside and out."

Karelyn
8/13/2014 3:13:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael DayMichael Day
Victor FergusonVictor Ferguson
Lauren  Lightholder-BetzLauren Lightholder-Betz
Sonja SherwoodSonja Sherwood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Automax Hyundai Norman:

Sonja is a beautiful person in the inside and out. She is highly personable, professional, knowledgeable and detailed oriented regarding comparing and contrasting a wide range of vehicles. She carries a warm demeanor that is a stark difference from other Sales Consultants that very much feel like one is doing business with "vulchers". My husband and I drove two hours from Tulsa, Oklahoma all the way to Norman, Oklahoma for Sonja's services and expertise. WE WOULD DO IT AGAIN IN A HEART BEAT. She helped us find a beautiful vehicle that is economical and carries the features that I most needed and wanted. I LOVE MY CAR!
-Karelyn

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"Best buying experience"

Smokechaser122
8/12/2014 8:21:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe  GalindoJoe Galindo
Lauren  Lightholder-BetzLauren Lightholder-Betz
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

Automax Hyundai in Norman, Oklahoma provided great customer service. All employees were friendly and helpful. I was not pressured in anyway to purchase a vehicle. This was unusual. I have been in dealerships that tell you this vehicle is just what you need. How do they know? I just met the sales person a few minutes ago. The experience at Auto Max Hyundai in Norman was unbelievable. I will return to the dealership for future purchases. I will recommend the dealership to everyone.

Mike

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"Bundle of Joy"

jkpenn10
8/12/2014 3:08:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Charles CharlesCharles Charles
Michael DayMichael Day
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

Working with Charles Charles was a blast to work with. Walked in for 1 car and walked out with a car and truck. Thanks for all the hard work you did for me..

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"i bought a new car"

rayxxxxxxxxx
7/30/2014 6:17:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Charles CharlesCharles Charles
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

very nice experience, 100% satisfied, Charles showed me all about the car and I drove it around, cool car not much else to say after you say 100% satisfied.

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