Read Reviews Automax Hyundai Norman

Automax Hyundai Norman

Automax Hyundai Norman

551 North Interstate Drive
Norman, Oklahoma 73069


Sales: (888) 974-9133
Service: (405) 364-2000
Parts: (405) 364-2000

Manufacturer: Hyundai

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  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 345 reviews

4.8

4.8 out of 5

409 lifetime reviews

Automax Hyundai Norman

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Certified: Automax Hyundai Norman

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Automax Hyundai Norman has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Automax Hyundai Norman

AutoMax has the best customers in the great state of Oklahoma and beyond! Our wonderful customers have helped make us #1 in customer satisfaction in Oklahoma. Our goal is to meet your vehicle needs and exceed your expectations, whether you visit us for service, parts and accessories, or a new or pre-owned vehicle, and make you a customer for life. Let AutoMax be your first resource to keep you on the road!

We don’t want our customers to just ‘drive off into the sunset.’ We believe our customers should receive the kind of friendly, courteous, professional service that keeps them coming back. Our goal is to get to know you and your vehicle, and be your automotive partner for life!

Our staff of Internet Sales Managers, Sales Consultants, Parts Specialists, and Service Advisors are true automotive professionals. You tell us what you need and want, and we listen and respond. We understand that your vehicle is a big investment, and we will work to make sure you get the right vehicle and the support to keep it in peak condition. We are here to serve you, answer your questions, and provide you with the resources you require for all your automotive needs without any pressure.

Our selection of new and quality pre-owned vehicles is second to none. With two Oklahoma City Metro area Hyundai stores, AutoMax Hyundai Del City and AutoMax Hyundai of Norman, and AutoMax Dodge Chrysler Jeep Ram in Shawnee, we have the right vehicle either here in Oklahoma or on its way. Our websites provide a great resource to see what we have available now or coming soon. You can also contact one of our Internet Sales Managers for extra help and personal care via phone, email, live chat, or text. No matter what method works best, we are here to serve you!

We love your feedback and it spurs us to excel. Thank you for your consideration, your business, and most of all letting us know how we did today!

AutoMax Auto Group Team

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

Oklahoma's Top Ranked Hyundai Dealership in Customer Satisfaction! Free Hyundai Service Loaner Cars
Authorized Equus Dealership Hyundai Parts and Accessories Store
Contact Us Online for Best Service-Chat, Email, Texts and More! Customer Lounge Area
Instant Financing and Multiple Lenders to Fit Your Needs Fresh Hot Coffee Free to Our Customers
One of the Top 15 Hyundai Service Techs-Ask Us About It! Snack and Soda Vending Machines
#1 Service Satisfaction Dealer in District-1st Quarter Flat Screen TV with Cable
Online Service Appointment Scheduling Free WiFi
Online Hyundai Accessories Catalog Pet Friendly
After Hours Drop-Off and Pick Up

chicksokc
6/19/2013 2:30:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael DayMichael Day
Victor FergusonVictor Ferguson
Chad KennanChad Kennan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Automax Hyundai Norman:

The people I worked with were extremely friendly and helpful. Chad Kennan went out of his way to make sure I was happy with my purchase.

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Lea Ann Bishop
6/19/2013 11:30:37 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael DayMichael Day
Chad KennanChad Kennan
Tim TaffTim Taff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

We have bought 7 cars from this dealership and will always return to Automax in Norman. Chad is a great sales person and does everything in his power to make your experience stress free and enjoyable. Mike Day will always find you the best financing possible.

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srlumley11
6/12/2013 10:09:31 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lauren  Lightholder-BetzLauren Lightholder-Betz
Dawnita WoodsDawnita Woods
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

The staff was wonderful!!! made me feel at ease getting into the car i wanted. The sales girls seemed to work their hardest to get me the best deal they could. Dawnita and Lauren make a great team, and have a wonderful attitude towards customers. I have referred other people to this dealership and hope they have just as positive experience i have had.

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Response From: Automax Hyundai Norman
Added: 6/13/2013 1:09:20 PM

Thank you for taking the time to share this great feedback! Thanks for spreading the word about Automax Hyundai Norman; we look forward to impressing your friends and family. Our top priority is delivering honest and efficient customer service; it's encouraging to know that our efforts have been recognized. Before your next visit with us, be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
helena_anne
6/4/2013 3:24:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shane MajorsShane Majors
Tim TaffTim Taff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Automax Hyundai Norman:

Buying a car is never an in-and-out process, there is a LOT of stress and back-and-forth that is to be expected with it. Tim was great to work with, I felt like he really was really willing to work with us, and gave us as many price options as possible until we were happy with one. A couple years ago I spend about a month going to every dealership in OKC looking for a car and did not have a single good experience. People just want to sell cars and if you don't buy, they turn on you and become rude in an instant. But Tim understood we had to think about it, and we ended up returning to purchase, and he was a pleasure to work with!

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Response From: Automax Hyundai Norman
Added: 6/6/2013 2:40:36 PM

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Tim is an asset to Automax Hyundai Norman and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers.

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
JessCSue
6/3/2013 2:49:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daniel AlbertDaniel Albert
Randal HatteyRandal Hattey
Chad KennanChad Kennan
Shane MajorsShane Majors
Matt RandallMatt Randall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

I was a storm victim and went to AutoMax on a referral from a friend to replace a lost vehicle. The staff was courteous, friendly and very personable. They really understood my need for not only a reliable and comfortable vehicle but also my concerns on getting a great deal. At one point while waiting for finance the owner came and sat and chatted with us. I believe that taking pride in your business and meeting your customers is the foundation of a good business. I greatly appreciate all of the staff who worked hard to get me into what I wanted and at the price I wanted to be at. I will continue doing business with AutoMax in Norman and I will definitely refer friends and family their way.

Pleased and Appreciative,

Jessica Kieffer

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Response From: Automax Hyundai Norman
Added: 6/4/2013 3:56:50 PM

We are sorry to hear that you were one of the victims of the storms in our area. I am happy to hear that you found our staff to be sensitive to your needs and helpful during your purchase. It's great to know that we have earned your loyal business and we look forward to working with you again in the future. Please check us out on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
denarahill
5/24/2013 11:10:40 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daniel AlbertDaniel Albert
Cyndy BurrisCyndy Burris
Michael DayMichael Day
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

My experience with Automax was positive from the the moment I drove onto the lot. Everyone I had contact with, first Daniel, then Cyndy, and finally Michael Day, was friendly, polite, and respectful. Cyndy answered all of my questions, and, most importantly to me, was not overly aggressive or pushy. I was delighted to purchase my car from Automax, and recommend them without hesitation to anyone in the market for a new car.

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Response From: Automax Hyundai Norman
Added: 6/4/2013 2:45:07 PM

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials.

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
sherylsanchez77
5/18/2013 12:58:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Victor FergusonVictor Ferguson
Lauren  Lightholder-BetzLauren Lightholder-Betz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Automax Hyundai Norman:

I was very impressed with the friendliness of all the staff and by the knowledge of my sales consultant Lauren. I was pleased with having a woman sales consultant versus a man since I am a woman myself. I have purchased from Automax before which was why I chose them again and they exceeded my expectations in their customer service once again. This was by far my best experience in visiting and purchasing a vehicle from a dealership. I will definately tell people where to go and who to see when they go to purchase their next vehicle as well as myself in the future. Automax has gained a lifetime customer!

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Response From: Automax Hyundai Norman
Added: 5/21/2013 2:41:44 PM

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Automax Hyundai Norman. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in.

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
chelsey2569
5/17/2013 11:51:51 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jennifer LuckJennifer Luck
Tim TaffTim Taff
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Automax Hyundai Norman:

When I found my car online and emailed a few questions I got a phone call within five minutes from Jennifer Luck. She was very knowledgeable and kind. She made me an appointment for a test drive over the phone.. After I got there and Tim Taff was right there to greet me. He answered every question I had and made sure I left driving my car that day... Thank you Jennifer and Tim you are awesome!

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Response From: Automax Hyundai Norman
Added: 5/21/2013 2:40:50 PM

Congratulations on your car! I am happy to hear you are enjoying your purchase. At Automax Hyundai Norman, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Jennifer and Tim were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Hyundai that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons.

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
Awood90
5/10/2013 9:38:19 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt RandallMatt Randall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Automax Hyundai Norman:

Matt Randall and Shane Majors were so nice and helpful and went above and beyond to help my family get the car deal that was right for their budget.

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Response From: Automax Hyundai Norman
Added: 5/13/2013 12:46:00 PM

Thank you for taking the time to share this wonderful feedback! Congratulations on your new car; I'm delighted to hear that Matt and Shane were able to accommodate all of your family's needs. Please don't hesitate to call or stop in if you have any additional questions about your purchase. Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter
Giles9
5/10/2013 5:54:29 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cyndy BurrisCyndy Burris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Automax Hyundai Norman:

This dealership is head and shoulders above any of the dealerships next to them. The staff was very friendly and made it very apparent they are people first before salesman. Cyndy Burris helped us and we had met other staff members that were just as courteous and welcoming as Cyndy was. We went in looking for 1 car and walked out with 2 cars and extremely happy. I urge other dealerships to spend some time with this staff and take serious notes. I am recommending this dealership to anyone I know that is looking for a new car!

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Response From: Automax Hyundai Norman
Added: 5/13/2013 12:37:28 PM

Congratulations on your new cars! Thank you for choosing Automax Hyundai Norman as your dealer; your kind words are very much appreciated. Our entire staff works hard to maintain a hassle-free and honest environment for our guests and it's great to hear that Cyndy was able to impress you. We hope to work with you again in the future! Please visit us on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely,
Tony Reynolds
General Manager
treynolds@automaxok.com

Twitter

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