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Bart's Car Store

4507 S Scatterfield Rd, Anderson, Indiana 46013
Sales: (765) 640-2278

Makes: Used Car Dealer
 
Good
67% Recommend

Overall Rating 4

18 Lifetime Reviews

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Bart's Car Store
18 Lifetime Reviews
Bart's Car Store Info
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Reason For Visit
Sales (Used)

"Great Experience"

The Avon location was supposed to send a truck from the Anderson location to their lot for us to view. The guy at the Avon location screwed up and forgot to call it in. I'm glad he did because it was worth it to drive up to Anderson to work with these guys. TJ was super helpful and answered all our questions. Ryan was easy to work with and got our monthly payments exactly where we needed them. I usually want to punch somebody by the time I leave a dealership, but this was the ONLY time I've ever left feeling happy and at ease. As I told the guys when I left, we will definitely be back to the Anderson Bart's for our future vehicles.

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Employees dealt with

TJ, Ryan


Reason For Visit
Sales (Used)

"This place is a scam and a half"

Never ever ever go here! Never buy a car from Bart's car store. We've been having issues with the car since we bought it Saturday May 17, 2014. A 1998 Honda Accord 1.Shifting problems 2. Wasn't detailed at all when we bought the xxx thing. Dirty on the outside bird droppings on it when purchased, lucky charm bits between the seats and some huge mystery stain too 3. Radio cd/player is locked they didn't give us the code today like they said they would 4. Gas tank float is off (had trouble starting and found out we got the thing on fumes as the float is messed up) 5. Service light came on same day we bought it 6. Can't get the codes pulled from a parts store. 7. Maintenance required light is on. 8. Chip in the glass (which I informed Anthony of) After all this we have to use the extended warranty they sold us right off the bat. The warranty has a $100 deductible. I already told them I'm not paying the deductible and if we have to rent a car we aren't paying that either. The amount of not taking accountability is just dumb-founding. They also denied that I sent them an email regarding all this xxx. Please don't buy a car from these shysters. I called up to their Corporate Store in to try and talk to the GM Ike Woodard and conveniently he's never there. After I mentioned that I was upset enough to consider litigation the salesperson there immediately said he couldn't talk to me further and forwarded me to a guy named Jason and I got his voicemail twice and he had all day to call me too. Not to mention the car was over $1200 ABOVE bluebook and NADA value Today however after letting them know how big of being jerks they were and how I spent all the money and got sold a warranty I wasn't even asked about to buy I finally laid into them on the phone about the situation that it's on THEIR backs. They got back on the phone and are taking care of the $100 deductible but they will NEVER get my business again and I HIGHLY reccommend NEVER shopping with these thieves again

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Anthony, Jason,


Reason For Visit
Sales (Used)

"My experience was absolutely awful!! Ryan is the only one..."

My experience was absolutely awful!! Ryan is the only one that actually helped. Jason helped at first than refused to answer my calls. It took over 3 weeks to get a front drive shaft that was promised in 3 days. The trade in vehicle was not paid off when it was suppose to and had my bank harassing me for the money. I didn't get my title information so I could plate my truck until 2 days before the temporary plate expired. I had to drive clear down to anderson to have my drive shaft in. Ryan was very nice and helpful. I was told I was getting ( that I paid for) a 3 year 45,000 mile warranty. When I got paper work out it was only 2 years and 30,000. I still to this day have no clue what warranty they even picked because I was not have an option. All of this because Dave and Bryan in Kokomo refused to do their job and they closed that store down and did not tell me. This is the worst car buying experience I have ever had!! I was told by Jason that if I needed anything to call him! I called him 4 times in a week and no return call. I give up on this place. I think they need to start worrying about their customers instead of the money they are making!!!

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Employees dealt with

Ryan from Anderson, Dave and Bryan from Kokomo, Jason from Columbia city


Reason For Visit
Sales (Used)

"The guys at barts in anderson are awesome! One of the..."

The guys at barts in anderson are awesome! One of the best car buying experience ive ever had. Would highly recommend the to everone. Thanks guys!

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Employees dealt with

ryan, anthony


Reason For Visit
Sales (Used)

"We had a very good experience with Anthony and Ryan could..."

We had a very good experience with Anthony and Ryan could not of asked for better service thanks again both of you guy's we had a good time

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Employees dealt with

Anthony


Reason For Visit
Sales (Used)

"Anthony was very helpful in the vehicle that we purchased..."

Anthony was very helpful in the vehicle that we purchased and Ryan was very helpful in helping us find the warranty package that we wanted and overall service from them was amazing. We will be sure to tell our friends and family to go Barts and to see Anthony and Ryan. Thank you so much for a wonderful and fun car buying experience.

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Employees dealt with

Anthony and Ryan


Reason For Visit
Sales (Used)

"Very poor experience. I called about a truck I had seen..."

Very poor experience. I called about a truck I had seen and they told me they sold it that morning but had another one very close to it. I took some time and went to check it out everything was ok. I walked out four hours later peeved that it took that long even though they had all my information way before i walked in the door. The next day I was driving, low and behold my check engine light comes on. I turn it off it says it has a small leak emissions i'm thinking gas cap I go ahead and replace it next day it comes on again so I can bet my bottom dollar they were turning it off too. I go home to look at my paperwork cause I didn't have time at the dealer cause of me being there four hours and needing to get to work, They charged me $5000 more than what the sticker said. Why you ask cause that stupid little sticker is for "CASH BUYERS" if they have to finance you they charge you more but will not tell you that. The sad thing is I was going back the very next day to trade in my Grand Prix to buy my wife a charger. if Bart wants to dispute this they know how to find me I was the only one to buy a truck on 4/25/2012 in Anderson.

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Ryan


Reason For Visit
Sales (Used)

"Ryan was great. Made the deal simple and got the Jeep..."

Ryan was great. Made the deal simple and got the Jeep I've been wanting for years. All that and $3000 below Kelly s Blue Book. Looking to buy a 300 in October and will buy from them for sure.

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Ryan


Reason For Visit
Sales (Used)

"After a few years of searching for MY PERFECT SUV I found..."

After a few years of searching for MY PERFECT SUV I found EXACTLY what I had been LOOKING for at Bart's! Rick and Ryan were FANTASTIC and made the buying process ABSOLUTELY FUN and EASY! If YOU are in the market for an upgrade on a vehicle or simply need a Nice USED or Even NEW Car/truck/suv...Simply Visit Bart's They will INSURE you are TAKEN CARE OF! Thank You So Much Guys <3

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Employees dealt with

Rick and Ryan


Reason For Visit
Sales (Used)

"They leasoned to what I wanted and put me in a truck that..."

They leasoned to what I wanted and put me in a truck that fit me and what I wanted. Not the one that was the higher priced truck. They are all great at the Anderson Barts. I am looking forword to my nexted buy at Barts in Anderson.

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Employees dealt with

Tim and Ryan
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