Worse than what you would expect for the typical "snake like sales tactics". Interested in vehicle, provided all information to start processing as the world is not moving to more online activity. Provided trade information including VIN#, my credit score, payment, term, etc. Everything to provide a reasonable offer and was very realistic in my offer based on the asking price. Specifically stated if they had no interest to please do not have me come in as I do not have the time for the back and forth. They had me come in. When getting there, they had a special offer sign on the car. I thought, GREAT! The price had to come down on a 22K vehicle to qualify for the special monthtly price that was advertised. Was advertised WELL under the payment I offered. I then was told it was placed on that car in error. Then 3 more excuses until the GM finally stuck with that is for a large down payment. A down payment of 10K on a 22K vehicle. Talk about the most slimy sales tactic ever to waste peoples time. I am sorry, no individual is going to put 10K down on a car worth 22K. That is a down payment on a house, where you finance a vehicle or just pay cash at that point! It was honestly the most slimy, unethical, non trusting, waste of time ever. I walked out that night so disgusted with their approach. And although the vehicle sat there for almost 3 months, the next day get an email they sold it. Also received a email from the GM asking how my service was, and was a little on the nice side explaining my experience, and zero response. So if you don't mind working with dishonest salesmen and don't mind paying way over a vehicle is worth, this might be an ok place for you. Honestly expect the "salesman" tactics, but this was far beyond that and down right almost should be illegal. But I guess there are some people out there that know nothing about what a car is worth. Just be educated yourself before going to the LaVista location.