I went into the dealership with the normal "defense mechanism" of ready to walk , pounce or question everything brought to me. I had a jeep in mind I had seen on their website ( which was very helpful) but it was not available a that time, so Brandon knew what I had in mind and showed me another model that had recently arrived to their lot. Joey Swafford steps into the picture at this time taking me on a test drive and providing me with more information about the 2011 Jeep Grand Cherokee overland I was interested in. I loved it and it had more bells and whistles in it than the other one I actually went in to see. We began to enter the Serious mode of numbers and trade in. I was hesitant and nervous at this point, but between Joey and Brandon it went really smooth and I was beyond excited. After numbers were set, we started the paperwork. Even with it being a long process ( as to be expected) it all went great. Carl the finance manager was thorough with all the paperwork and explaining things as well. I have already had some items serviced and have worked with Rocky every time. Never been a time in which he wasn't nice or friendly... very helpful.
The only qwerk I could mention was the were a few gaps in the lines of communication between sales and service departments at times. However, each department staff members I have worked with has been great. Thank you everyone at Baxter. I love my jeep.....
I Recommend This Dealer:
Brandon Johnson , Joey Swafford, Carl (financial), Rocky (Service)
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