Lauren A. was the greatest! She helped us from start to finish! We didn't know exactly what we were looking for but she had patience with us and helped narrow our search. My family LOVED her. They actually loved everyone there. They were kind and knowledgable. The new Fiat is great as well.
We have bought 6 cars from Bettenhausen. The environment is friendly, no hassle. The service department is great. Salesmen are friendly and professional. We bought a Fiat recently. Make Anderson helped us thought the whole process. We were impressed with his knowledge of the automobile industry. He listened patiently to our questions and was able to address our concerns. He helped us to find the car that best fits our need, a 4 door Fiat. We love it. We love it so much that we even name it Bene, after all it is an Italian car! We will definitely recommend Mark to our friends.
"Work with Shannon she was great at the Oak Park Store "
The over review is great Shannon worked with me probably drove her Nuts but she and the other people there where get. Even sent someone out a few days later to show me how to work everything. Not many dealerships do that and Mark was awesome and patient. Would for sure recommend Bettenhauser. Mary Caffrey
Shannon was excellent in making me feel relaxed during my test drive as well as the purchase experience. Although I haven't taken it in yet, Shannon and other staff members had no problem scheduling to correct things that are in need on my used vehicle.
This dealership and sales people are excellent. They made sure that I got the right vehicle at the right price. They went above and beyond for me and despite bad credit, they made it possible for me to get the vehicle I wanted at an affordable payment plan. I look forward to buying my next car from them. Thank you from the bottom of my heart.
I am so happy with my purchase! Great car at a great price. Mark put me at ease right from the beginning, and I never felt pressured. He seemed to sincerely care about the right choice for me. I will be a forever customer!
I work for a high end german car dealership that is multi-branded. All in all, the buying experience Bettenhausen sets the bar for any dealership that I have ever dealt with. Pricing, Honesty, Integrity, Passion, and Service. They have it all! Lisa have a great team.
such a pleasant buying experience... I did not feel like I was constantly being harassed or pushed in anyway like at most dealerships. Andy was consistently informative, respectful, and professional on all levels. This experience has far exceeded my expectations for car buying.