Best customer service I have ever received!!!! Santo and Lisa are AWESOME!!! So helpful!! They treated us like family, this dealer is about an hour away from home but I don't mind one bit to the the drive there. I take my car there even for oil changes just to come and see them!! I'm on my second Fiat from there :) and gotta say I will only get cars from here!!! :)
First off I must say AMAZING! This is possibly the first time that I actually enjoyed buying a car. Our sales representative Megan Holmes was very helpful throughout our car buying adventure, and still keeps in touch with my fiancé and I to make sure we are truly satisfied. This dealership would pretty much go out your way to make you feel like you honestly made a good decision. Was searching for a car for 6 months and what better way to end our search here at Bettenhausen. Great cars with amazing prices. I really cant wait to have to buy another car in a few years because this is where I'll be going!
This is the second vehicle I have purchased from Bettenhausen. I was so pleased with the experience of my first car and with the service department whenever I needed anything done that I didn't think about going anywhere else. I went online to see what was available, found the car I really wanted and sent a text to make sure the car was still there. Even though it was Sunday, I got a text back stating it was still there. I was there early Monday and couldn't have received any better care and service in purchasing this car. Everyone was very courteous and helpful with no pressure. The car was everything I was looking for and more and the price was reasonable.
My recent car purchase could have not gone any smoother. The entire process from the test drive to the final deal was made easy by salesman Micah Neely. I was not pressured nor did I feel any shady salesman stuff was going on like I have experienced in the past from other dealers. He worked with me on getting the best possible deal and financing rates.
I will be using this dealer for future purchases and repairs and I will be telling my friends and co-workers to give them a try when in the market for a car. I highly reccomend trying the experience for yourself.
Everyone was very friendly and laid back. I didn't feel pressured at all. John,Andy,and Andrea did everything they could to get me the best deal possible. They made sure I was comfortable and happy while waiting. I would definitely go back to buy another car and I have been recommending them to friends.
I stopped at Bettenhausen Fiat to see what low mileage used cars were available. I told Sales Manager John Harstick what type of vehicle I was looking for and he promptly directed my attention to a 2014 Ford Focus in very nice condition, which had recently been reduced in price. After a thorough inspection of the car and a test drive, I was interested in discussing purchasing the car. Without pressuring me to buy, John and Scott Martin quickly calculated my down payment and finance options and explained the warranty coverage. Having researched prices on similar cars, I was convinced that I was being offered a very good deal. The purchase transaction was quick and easy. I will recommend John Harstick and the Bettenhausen dealerships to anyone who is in the market for a new or used vehicle.
My overall experience at Bettenhausen was wonderful. The sales team were friendly and explained the purchase agreement in detail, plus answered all questions I had. I truly enjoy the purchase of my Honda Element. Very satisfied.
I bought my first car from Micah at Bettenhausen. I was nervous about dealerships going in but Bettenhausen "no haggle" policy made me so much more comfortable. Micah worked with my family and me to make sure I was driving away in a safe vehicle that fit all of my needs and more. Thanks again!
This was my first car purchase ever and it was a pretty nerve-racking experience since I had no idea what I was getting into. Micah was awesome at explaining everything and made the whole process as easy as possible. By the end of it, I felt confident that I had made a great purchase.
Jim got me a great deal on a 2015 Dodge Grand Caravan. No haggling. Very helpful
Great feature for no extra charge. The warranty was a good addition for late model vehicle.
I recommend Jim and Bettehausen