My Review Of Bettenhausen Fiat:
My roommate purchased a new Fiat here 2 years ago, and the service we received was incredible. So I thought I would return to purchase a used Chrysler that I saw online. I contacted Shannon and she was busy, but very friendly over the phone, and when I got to the dealership about 7:30pm (30 minutes prior to closing), I was greeted with many smiles, and Lisa walked by several times with a smile while welcoming me into the showroom, and asking me if I was doing okay. I have to admit, that was the first time I ever had the General Sales Manager acknowledge me, let alone that many times.
Considering that I arrived with little time to spare, Shannon was actually working with a couple who had just purchased two vehicles and yet the entire staff never made me rushed, even after we were there until about 10pm. After Shannon and I completed the paperwork on my purchase, she kept insisting that she go over the functions of the vehicle to ensure that I knew how to operate the vehicle. I kept telling her no, because I felt bad that she had already stayed about 2 hours late and I know that after a long day, sometimes you just want to go home and relax before having to wake up and do it again.
Andrea was once again awesome with the financing, she remembered me from previous times when I stopped in for service and would always greet me with a smile and offer me something to drink.
I believe it obvious that these awesome people love their work and their passion shows, thus creating a loyal customer base. They are truly an incredible dealership that I think everyone should at least visit before making a purchase anywhere else.
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