Great dealership and I think micah neely especially is a great salesman its my first purchase of a car from a dealership and he made me feel comfortable like family and was very knowledgeable of every car he showed me and had responses for every question i had,i would recommend him to anybody looking for a new or used car or truck and only a few days after purchasing my truck ive already started to refer him to my friends
Started with making a ph. call to Bettenhausen Fiat on a specific vehicle we were looking for. The transaction was transparent from start to finish. We drove from Sioux Falls, SD. to Tinley Park, IA. Was well worth the drive!
Kudos to our Sales Manager, and Staff members!
Best prices. No haggling. Top trade-in offer. The entire part of the process is completely transparent to the buyer - you know exactly what you are paying for and how much it costs without any back and forth between sales people, sales managers, finance, etc. The sales team is super friendly and not at all pushy. Lauren Avolio is personable and she provides quick, solid answers to any questions. I visited the dealership only to test drive the Jeep Wrangler Unlimited because I wasn't sure if I would even like the vehicle. Walked out just a couple of hours later with a huge smile on my face and a new (used) Jeep. If we don't have to, my household will never purchase a vehicle from a different dealership again.
I purchased my Chevy Malibu here yesterday and couldn't be more pleased!! John was awesome. He helped me with everything... The experience was very laid back.. I recommend this dealer and John at a 14 on a 10 point scale..no stress no haggling..they know how to treat you!!!
My salesman was Charles Johnson, he was awesome, I got there at 5pm to look at a car I saw online, I didn't leave until 10, he went over/out and around to make me happy, because I'm not easily pleased. he even gave me a detailing for my car and threw in a free carwash for a later date and Kyle in service is GREATTTTTTT!!! he should be in management, he has GREAT customer service skills and he is always very pleasant and a pleasure to talk too. THANKS GUYS!!
I knew what I wanted to get as I walked into Bettenhausen, as my father and I walked in we ran into John who was extremely helpful. I showed the vehicle I picked out online to him and he took me directly to the vehicle which I test drove with my father. After a good ride we did the paperwork which took about an hour and was out the door. It was quick and easy and there wasn't any question as to what I would get, or arguing with me to get more than a base model. Thanks John and Bettenhausen!
Shannon was very helpful when I purchased used Mini van. I felt like I was a pain with many questions. Bugging her at work and at home when she was not even working. She answered all my questions and was so nice even when I bothered her when she was not working. I would refer all my friends and family to buy from her!!