Great experience dealing with José and Jaime. They went the extra mile to make sure I was able to purchase exactly what I wanted. Their customer service superceded my high expectations.
I will be buying my cars from this dealership in the future!
I purchased a 2016 fiat on may 2016. Jim and Lisa are the best. They took GREAT care of us, from food, beverages, time, and customer service. They made no promises, straits the point kind and upfront. Neither was pushy nor did they use annoying sales tactics. You pick the type of car you want not what they want you to have. No breathing down your back for a sale is what I love most, you walk around til you find what you want, you tell them and they pull it around. Did I mention Jim pulled a carfax report for what ever is wanted to see. Thank you Jim Thezan and Lisa Castillo. LISA IS THE BOMB YALL!!!!
I have a 2009 Dodge Dakota Big Horn truck that I keep in mint condition and brought it to Bettenhausen for an exterior wax & polish. I could not do it myself because of a back problem. They did an excellent job. I purchased my truck new from Bettenhausen and have it serviced there and always been satisfied.
My wife and I had the smoothest and most hassle-free car buying experience here in Bettenhausen Fiat. No condescending, coat and tie wearing salesmen and no imposing and cocky finance manager to deal with. Shannon was so casual throughout the whole transaction and quick to respond to all our questions. No pressure, no gimmicks and especially no BS, Shannon was excellent with her job as a salesperson and partly the reason why my wife and I chose to get our Fiat 500x here in Bettenhausen.
Just want to say everyone I've ever dealt with at either the Dodge or Fiat dealership has always done everything they can to make every experience with them as pleasant as possible. Sometimes going even above and beyond what is expected. I have and will continue to recommend Bettenhausen to others.