It was a very pleasant buying experience! I e-mailed my Lease Proposal for 2013 Subaru Legacy to Karen Burval. She called me shortly after, agreed with price I offered, and scheduled the appointment.
During drive test my wife realized that interior color was too dark so she wanted different color with brighter interior. Karen found a nice Satin Pearl White w/Light Grey interior for us. It was same model with all the options we needed at no extra cost (some dealers charge extra $250 for white color).
Karen was very knowledgeable and professional sales person! She did everything possible to keep us as customers for years ahead!
Absolutely no pressure selling! She spent plenty of time to explain all the features of our new vehicle, paired Bluetooth, and answered all our questions.
It wasn't just about a sale! It was making sure we were happy, satisfied, and would be customers again.