Read Reviews Central Hyundai

Central Hyundai

Central Hyundai

96-98 Lathrop Road
Plainfield, Connecticut 06374


(877) 558-3640

Central Hyundai
Manufacturer: Hyundai

Write a ReviewWrite a Review

  • Customer Service:

    3.7
  • Quality of Work:

    5.0
  • Friendliness:

    3.8
  • Overall Experience:

    3.0
  • Pricing:

    4.3

24-Month Rating

based on 7 reviews

3.8

3.8 out of 5

9 lifetime reviews

Central Hyundai

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timgoslin
5/28/2013 6:22:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
keri brown
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Central Hyundai:

The Website Lies About Pricing They Had Gen Coupe At 22900 So I Called Keri The Internet Manager She said That Was Correct Price Got There And The Vins In AD Were Fake And Price Was 3000 Higher They Smiked And Said It WaS Mistake Scummy Go To Mj Sullivan Much Better there

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JeffDupont540
12/7/2012 4:10:56 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Fillippo
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    1.2

My Review Of Central Hyundai:

Well joe was amazing and when I started everything went well. Me joe and a young manager Brandon all sat down. Both Joe and Brandon answered all of my questions about the elantra. I had to go home to talk it over. Brandon called me the next day at noon time like he said he was going to do. I told him that I was just about ready to pull the trigger. I just didn't like the 499 doc fee. He said he was going to see what he could do and get back to me. I told him to please call me back tomm because I had a busy day. The next day came but the call didn't. I called the dealership and they said he was no longer with them. They passed me over to some guy that sounded like he was on a power trip. His name was fillippo. You could tell just in his voice he was a scumy car guy. He took down my name and said he would get right back to me. Well it's been 4 days and still no call. I went and bought a new elantra from MJ'S and love it. This dealership is always changing staff and just doesn't sit well with me. At first I realy liked it they had a very young manager there witch I loved and was very honest and joe my sales guy new every thing there was to know about the car but it just gos to show u how one person can mess up a good thing and ruin a deal. My mother is in the market for a new Hyundai and I won't be taking her there.

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pstandeford
6/14/2012 1:52:57 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Longton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Central Hyundai:

We did not get a chance to thank Tim Longton personally or tell him how much Robert and I appreciate him for EVERYTHING he did for us. On Memorial Day weekend, while at the lake visiting friends, our Hyundai Veracruz would not start and left us stranded in the middle of no where. We used Hyundai's great road side assistance and had the car towed to the Central Hyundai of Plainfield, CT. After Tim Longton diagnosed the car, he found that the entire electrical module was completely burnt out. The entire car and all of its electrical through out was completely out of commission leaving us with a huge problem and no vehicle. We expressed to Tim how our car's electrical had been faulty since we purchased the car in May of 2011 and had to bring it back for electrical repairs a few times from September 2011 on through 2012. Together we looked up the Car Fax to learn that the previous owner too had electrical problems in January 2011, which seemed to explain why the module was completely burnt out.

Tim Longton took our situation seriously and professionally. He reassured us that he would repair our car to our standards and satisfaction. His integrity goes above and beyond measure and we would like to see him receive high merits for his hard earned efforts. He not only took responsibility to stand behind his word and fix our car but his expert ability to keep the customer satisfied was top notch. Please give us the opportunity to extend our personal thanks and appreciation for a job well done by Tim Longton… We will be sure to let Corporate Hyundai know they have certainly found the right man for the job!!!

Sincerely,
Patricia & Robert Standeford
Plainfield, CT

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Dtuf
5/11/2012 7:15:46 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Filippo Marchionne
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.3

My Review Of Central Hyundai:

WE AGREED ON 2012 HYUNDAI I GAVE $5000 DEPOSIT BUT THEY DID NOT GET ME THE CAR TRIED TO UPSELL ME DIFFERENT CAR - DISHONEST PRACTICE

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bennfam9
5/9/2012 11:57:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Austin on the website and Josh in the showroom
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Central Hyundai:

I worked with Austin on the website and was given an excellent price on the car that I wanted before I even entered the showroom. I met with Josh and purchased the car that same night. It was the best, hasslefree car purchase that I have ever made. The price was very fair and they treated all their customers with courtesy and care. A+

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mary234
11/16/2011 6:57:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
rick
felipo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Central Hyundai:

I have never been to a dealership that has treated me so well and has made me feel so great about a purchase!!! I went to this dealership two years ago and was very turned off by the management and the salesman. The new management and staff was the best i have ever dealt with in my life!! Keep the staff you have there now and keep doing what you are doing. Thank you for everything!!!

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angelaorum
8/24/2011 11:15:42 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave Vallante
Ed Joiner
Filippo Marchionne
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Central Hyundai:

I had a great experience from the website to the finance office. The sales reps were very friendly, honest and helpful. They stayed late to help me complete the sale. There were no surprises when I got to the finance office. I got a great deal on a new car without any stress or discomfort at the dealership. The staff was not pushy or aggressive at all. The whole experience was very positive. I highly recommend this dealer.

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daveyv1469
2/12/2010 2:17:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David Vallante
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Central Hyundai:

Dave was absolutely wonderful to work with from the first email to the delivery of my new Ford. He took care of me like family and expedited my buying process. He also did not forget about me after the sale. I would recommend anyone go online to www.centralautogroupct.com and work with Dave. He will give you the best price right up front and will do as much work as possible prior to your arrival at the dealership. I will never buy a car from anyone or anywhere else!!!!

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maine24
1/29/2010 4:00:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Thomas Gates
Brian Gates
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Central Hyundai:

Dealer absolutely refuses to refund deposit. They threatened to ruin our credit rating as well as sue us because we didn't purchase a car from them. They made several threatening phone calls to our home and we have one of them on tape to verify.

Please avoid this dealer at all cost. They will take you for all youre worth.

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