Read Reviews Clay Nissan of Newton

Clay Nissan of Newton

Clay Nissan of Newton

431 Washington St
Newton, Massachusetts 02458

Sales: (617) 964-3000
Service: (617) 964-7200
Parts: (617) 965-4230

Clay Nissan of Newton
Manufacturer: Nissan

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  • Customer Service:

    5.0

  • Quality of Work:

    4.9

  • Friendliness:

    5.0

  • Overall Experience:

    4.9

  • Pricing:

    4.8

24-Month Rating

based on 125 reviews

4.9

4.9 out of 5

269 lifetime reviews

Clay Nissan of Newton

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Certified: Clay Nissan of Newton

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Clay Nissan of Newton has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Clay Nissan of Newton

DRIVE HAPPY, PAY LESS is more than a slogan. It's a way of doing business. As one of Nissans select dealers, Clay offers the full line of Nissan cars, trucks AND NISSAN COMMERCIAL VEHICLES. We pride ourselves on our reputation for excellence and our business model, designed to eliminate the hassle traditionally associated with automobile sales and service. The Clay Team is second to none and we work hard to make your visit here the best you've ever had. With over 60 years of experience, we know what a dealership should be. Stop in for a visit and get a free car wash when you mention Dealer Rater.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:30 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 AM

Friday: 7:00 AM - 5:30 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Convenient Service Hours Monday Through Saturday Free Estimates and Complete Collision Repairs at Clay Auto Body, our Mass. Registered Body Shop
Service While-U-Wait for most maintenance and some repairs Genuine Nissan Parts and Accessories Store
Shuttle Service to local area Drive-in Valet Parking
Customer Lounge Area with Free WiFi, Refreshments, Cable TV and Freshly Baked Cookies Children's Play Room
Free Anytime Car Wash for Clay Customers Rental Car Service Onsite

ShaeAngeleri
5/24/2013 9:37:00 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brad GainorBrad Gainor

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Clay Nissan of Newton :

From day one, this location has exceeded my expectations. I purchased my car here a couple years ago, and come back for routine maintenance, oil changes, and fresh hot cookies. I travel the country with my car for work, but always make sure to schedule my maintenance here. The service is honest, and the employees are genuine; especially Brad and George!

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John7701
5/22/2013 8:19:50 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrownGeorge Brown
George BrownGeorge Brown
Brad GainorBrad Gainor
Brad GainorBrad Gainor
Ruben TeixeiraRuben Teixeira
Ruben TeixeiraRuben Teixeira

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Clay Nissan of Newton :

Been going to Clay Nissan of Newton for years, never a bad experience. My family has got at least 10 cars from them over the years, they've always been great to deal with during the sale, service and any other issues.

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RB91011
5/20/2013 6:01:37 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Valerie Benson

  • Customer Service:

    5

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    N/A

  • Overall Score:

    4.8

My Review Of Clay Nissan of Newton :

My car was making an awful noise so I brought it here to be serviced. I spoke with Valerie Benson on the phone and she quickly fit me in for an appointment. In person, she was friendly, personable, and knowledgeable which made myexperience at Clay a great one

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TC6202
5/20/2013 4:27:48 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Valerie Benson

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    N/A

  • Overall Experience:

    N/A

  • Pricing:

    4

  • Overall Score:

    4.5

My Review Of Clay Nissan of Newton :

Valerie Benson was fantastic while I had my car serviced here. She was very friendly and extremely helpful both on the phone and in person. Repairs where done quickly as well.

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Scottb1
5/20/2013 2:11:41 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrownGeorge Brown

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Clay Nissan of Newton :

I went in for service on 5/11, with George as my service tech.

I go to Clay for every service and must say, they are literally "the" friendliest car service techs I have ever used.

George was my service tech on 5/11. He was extremely helpful but more importantly, polie, friendly, displayed knowledge and honest. He continued to keep me informed with updates on my car.

I recommend George (and Clay) for any service. He displays "Best In Class" service. I am fortunate to have a dealership like them.

Thanks,
Scott B.

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PT77850
5/20/2013 10:01:12 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrownGeorge Brown
Brad GainorBrad Gainor

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Clay Nissan of Newton :

I've been going to Clay Nissan for over four years and the Service is Outstanding. George Brown is an exceptional Service Advisor! He is always helpful and friendly!! Robbie Davis is my go to mechanic and he has always been on point with his diagnostics and quality if workmanship! Overall the staff at Clay Nissan are top notch and I highly recommend bringing your cars in for service!

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docjeff
3/16/2013 8:41:17 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrownGeorge Brown

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    N/A

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Clay Nissan of Newton :

Knowledgable, friendly and helpful staff. The car wash was is a nice perk. This description has been consistent for many years, as reliability is so important.

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Snitishin
3/3/2013 6:49:12 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Clay Nissan of Newton :

Throughout the sales process, Paul handled everything professionally. He remained patient after test driving many cars. Overall I had a very positive experience at Nissan.

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lundell
2/27/2013 10:26:44 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrownGeorge Brown

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Clay Nissan of Newton :

I have been a customer now for 10 years at Clay and George Brown is the reason. His expertise and customer service skills are fantastic. Recently, I had a strange clunking fro underneath my car BUT had to get out of town for a family event. I called George, he scheduled my car immediatly, fixed the problem and I was off to the event in no time at all with peace of mind. The service at Nissan is excellent and accomodating.

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joemann35
2/19/2013 5:55:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    3

  • Overall Score:

    4.6

My Review Of Clay Nissan of Newton :

Paul was excellent, he was knowledgeable about the car and went out of his way to make me feel like more than just a potential commission. Would definitely recommend him to anyone who asked.

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