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Colonial Buick GMC of Watertown

4.9

208 Lifetime Reviews

66 Galen Street, Watertown, Massachusetts 02472
Call (888) 518-5431

Latest Reviews

September 01, 2017

"From Trade-in to Purchase!"

- Lauren Alberts

I had another great experience at Colonial GMC. Mike Foster made me feel extremely comfortable and confident in my choice. He took me through the entire process with ease and handled any hiccup I had to offer without hesitation. I ended up with a beautiful Terrain and I already love my purchase.

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Employees Worked With

Mike Foster, Sam

August 08, 2017

"Fabulous service department"

- Bob1741

Bought a new Cascada in May. Roof failed in a rainstorm in August. Had to park under a bridge because the roof would not come up. Finally was able to get home after rains ended two hours later still with the roof down. Colonial took the car immediately and kept it safe out of the weather and worked with General Motors to determine what this unique problem was. They gave me a loaner car for the entire period. If service like this continues throughout my ownership I will buy from Colonial "forever"!

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Employees Worked With

Tom, Anthony

July 27, 2017

"Selling damaged goods"

- muranoman

Went in to test drive a used vehicle. Assured it was in great condition and went through their rigorous 110 point inspection. Brought it to my mechanic and he found it needed an oil change, all new brakes and rotors, and HAD BEEN IN AN ACCIDENT! What kind of inspection doesn't take care of or identify these issues? On top of all that, dealer refused to take care of issues or move on price when I notified them of everything that had to be done. Be weary of the used cars from this dealer.

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Employees Worked With

Brian, Richard

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