Read Reviews Elliott Ford Lincoln

Elliott Ford Lincoln

Elliott Ford Lincoln

2055 Burton Road
Mt. Pleasant, Texas 75455


Sales: (888) 725-9694
Service: (903) 434-4949
Parts: (903) 434-4939

Elliott Ford Lincoln
Manufacturers: Ford, Lincoln

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.7

24-Month Rating

based on 8 reviews

4.9

4.9 out of 5

8 lifetime reviews

Elliott Ford Lincoln

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Certified: Elliott Ford Lincoln

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Elliott Ford Lincoln has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Elliott Ford Lincoln

Welcome to Elliott Ford Lincoln! Located in Mt Pleasant, TX, Elliott Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Elliott Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-725-9694 for your No-Obligation Internet Price Quote from our Internet Department.

Our Location

Sales/Showroom

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 PM - 3:00 PM

Sunday: Closed


Our Amenities

Free WiFi After Hours Drop-Off
Shuttle Service Cable TV
Free Coffee Parts Store
Express Service Vending Machines
Customer Lounge Area Free Loaner Cars

jnmcrobie@netzero.net
5/7/2013 10:50:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rossel BelloRossel Bello
Rossel BelloRossel Bello
Charlie WilbanksCharlie Wilbanks
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    4.0

My Review Of Elliott Ford Lincoln:

We were extremely impressed with Rossel & Charlie. They made us feel like part of their Ford family. We feel with no hesitate to recommend Elliot Ford to others.

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Response From: Elliott Ford Lincoln
Added: 5/7/2013 7:28:18 PM

jnmcrobie,

We want to thank you for sharing your thoughts. You make a great point about how at Elliott Auto Group we truly are a family and we do our best to make certain that all of customers, whether they purchase a vehicle or parts or are having some service work done, are treated as family. One of our main goals is that we operate in a friendly and comfortable manner. Both Rossel and Charlie exemplify this aspect of our mission every day.

We absolutely appreciate you and look forward to meeting all of our vehicle and service needs in the future.

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warrenreid
5/7/2013 9:50:07 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian VaseleckBrian Vaseleck
Charlie WilbanksCharlie Wilbanks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elliott Ford Lincoln:

This is my second used vehicle I have purchased at Elliott Ford. Both times I have been treated exactly as I would like to be. Both times have been pleasurable and completely painless. I will be back for my next vehicle purchase to work with Brian and Charlie. I also greatly appreciate Mr. Elliott's charitable work with our hospital.

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Response From: Elliott Ford Lincoln
Added: 5/7/2013 7:16:46 PM

Warrenrreid,

We want to thank you for your loyalty and patronage to Elliott Ford Lincoln over the years. As you know, we are committed to keeping our customer's satisfaction a top priority. We are also committed to our community by giving back when we can. Both Brian and Charlie exemplify these attributes every day.

Again, we appreciate your business and look forward to serving you and the community in the future.

Twitter
glenkat2
4/26/2013 3:27:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy ClarkJimmy Clark
Ashley WillsonAshley Willson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Elliott Ford Lincoln:

Always great to deal with Elliott Ford, folks are all friendly, experienced and explain things in a way so you can understand and if you do not, they will continue until you do. Will definetly recommend to anyone and more than likely go back. (in 5-6 years of course).

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Response From: Elliott Ford Lincoln
Added: 4/29/2013 9:31:40 AM

glenkat2,

We truly appreciate your kind words. You hit on something that with today's vehicles is so important, that is simply "Understanding" them. There are so many new and cool gizmos and gadgets on vehicles these days, we work very hard to make sure that we do all we can to help you, the consumer, utilize them to their full potential.

Jimmy Clark is among the best in the business at explaining every feature and doing so in such a way that it isn't too overwhelming. Of course, as you know if you have any questions, please make sure to let Jimmy know and he will clear it up for you right away!

We are here for you before, during and after your purchase. Thanks again for choosing Elliott Auto Group and Elliott Ford Lincoln!

Twitter
fish21
4/24/2013 3:25:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy ClarkJimmy Clark
Charlie WilbanksCharlie Wilbanks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Elliott Ford Lincoln:

I am very happy with the sales and service I recieve from Elliot Ford. I have been dealing with Elliot for several years and they have always treated me and my family very good.

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Response From: Elliott Ford Lincoln
Added: 4/25/2013 4:54:38 PM

fish21,

Thank you so much for your kind words. As you know, Jimmy Clark and Charlie Wilbanks make a great team and get you through the entire process of buying a vehicle without missing a beat. We certainly appreciate your patronage over the years and look forward to being your source for purchasing and servicing your vehicles for many years to come!

Twitter
Steve54
4/10/2013 9:06:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy ClarkJimmy Clark
Charlie WilbanksCharlie Wilbanks
Ashley WillsonAshley Willson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elliott Ford Lincoln:

Purchasing a new Ford F-250 to pull my boat and RV was a snap. Ashley Willson and Jimmy Clark made the
ordering and purchasing process as quick and painless as possible. My new truck was delivered exactly on
time and the spray in bedliner, nitrogen in the tires, window etching, and delivery was all accomplished in one
day! Ashley Willson, Jimmy Clark and Charlie Wilbanks were all very proficient and professional. Job well done!

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Response From: Elliott Ford Lincoln
Added: 4/15/2013 6:38:24 PM

Steve54,

Thank you so much for your kind words. We work very hard to make sure that everything is taken care of as expediently and effectively as possible--at the same time NOT rushing. Your safety and overall happiness is too important to us to rush through things.

Thanks again and have fun pulling that RV around!

Twitter
cwillmon1
4/6/2013 9:23:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robby DunnRobby Dunn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elliott Ford Lincoln:

Robby Dunn went out of his way to find the right car at the right price and made the experience enjoyable. I can't say that about most car buying experiences, but in this case it was actually fun. I will definately buy from Elliott again.

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Response From: Elliott Ford Lincoln
Added: 4/15/2013 6:41:56 PM

cwillmon1,

We want to thank you so much for choosing Elliott Auto Group and Elliott Ford Lincoln specifically for your purchase. You are absolutely right about Robby, his personality and conscientious style of taking care of his customers goes a long way in making the process smooth and enjoyable.

We appreciate you taking the time to share with us and look forward to earning your business from now on.

Twitter
Mpmayben
2/5/2013 10:50:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian VaseleckBrian Vaseleck
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elliott Ford Lincoln:

Brian V is a true genuine person, not your typical car salesman! His professionalism is unsurpassed!!
Elliott's customer service, service department, and general overall experience can not be beat!

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Response From: Elliott Ford Lincoln
Added: 2/12/2013 3:34:16 PM

Thank you so much for your comments and your purchase! You are absolutely right about Brian, he works hard and puts his customers first...and he is anything but "typical". :)

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mmoore74
2/5/2013 9:23:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian VaseleckBrian Vaseleck
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Elliott Ford Lincoln:

Would recommend and have recommended this dealership and Brian Vaseleck to my friends and family! I have bought 3 vehicles from here! Will buy again!

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Response From: Elliott Ford Lincoln
Added: 2/12/2013 3:38:11 PM

mmoore74,

Thank you for taking the time to share your experience with Elliott Ford Lincoln in general and Brian Vaseleck specifically. As you know Brian is very dedicated to his customers and we are proud to have him as part of our Sales Team.

Sincerely,

David Sharp
Internet Marketing Director
Elliott Auto Group
dsharp@elliottcdj.com

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