An accident, which totaled our car and left us in need, caused us to begin a search for a replacement. We visited several dealers, and test drove numerous new Honda and Acura models. However, we didn't find exactly what we needed to fully satisfy us both. Visiting Ferman Acura for the first time we were cordially greeted by Bill Knopke. He afforded us several test drives, described in understandable detail the intricacies of each vehicle. And, then with the assistance of Andres Acevedo (Acura Sales Manager), gave us an unbeatable offer on a new TLX. We couldn't be happier.
Scott Douglas, in Finance, wrote up the agreement, and was very entertaining and personable. He gave us the best interest rate on our loan, and the LORD knows I've never signed so many forms.
Afterwards, Bill took my wife and me out to our new Acura, and patiently reviewed the extensive options. He even "sync'd" up our cell phone for us. Great service. Great people. Thanks so much for your sincere care and guidance in acquiring our new TLX.