Read Reviews Freedom Dodge

Freedom Dodge

Freedom Dodge

1560 New Circle Road
Lexington, Kentucky 40503


(859) 268-3000

Freedom Dodge
Manufacturers: Dodge, Ram

Write a ReviewWrite a Review

  • Customer Service:

    2.7
  • Quality of Work:

    2.0
  • Friendliness:

    3.3
  • Overall Experience:

    2.7
  • Pricing:

    3.0

24-Month Rating

based on 3 reviews

2.7

2.7 out of 5

3 lifetime reviews

Freedom Dodge

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Holly111
12/8/2012 7:54:23 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Don't know
  • Customer Service:

    2
  • Quality of Work:

    1
  • Friendliness:

    2
  • Overall Experience:

    2
  • Pricing:

    2
  • Overall Score:

    1.8

My Review Of Freedom Dodge:

Place was awful for many reasons. Would avoid if possible. Misdiagnosed my car several times and charged me for the misdiagnosis replacement parts. Took me several tows to the shop, all at my expense, before they got it right (I hope).

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BMarksbury
2/25/2012 12:47:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Leon
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.8

My Review Of Freedom Dodge:

BUYER BEWARE!!!!!!!! I wish I could have a negative zero for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot after the purchase I begin to hear a strange noise that I think is a tire problem, not a big problem right? So I thought, I call my sales person and describe the noise and simply ask do you mind if I brought the car in and have the service department take a look at the car. I did not ask for any repair work but only to "PLEASE HAVE THE SERVICE DEPARTMENT TAKE A LOOK AT THE CAR" . I only needed a service tech. to listen and and let me know if there is a problem, I did not ask for any repair only to listen to the sound coming for the car. My sale person calls me back and states the the car was sent through the service dept and no problems were found and if the brakes were bad the brakes would have been replaced prior to the sale and there is nothing he or the dealership could do. I remind everyone again reading this review that my request was less than 24 hours of driving off the lot and all I wanted was a service person to listen to the noise that I thought was a tire problem . During any conversations with my sales person I never, never once ask about my brakes only to listen to the sound the car was making The sale person explains I am only the messenger. What in the hell does that mean customer "YOU" that Freedom Dodge has a service department that will not support YOU the customer with a simple request? I still like the car the I purchased but I feel that the dealership won't and will not support "YOU" the customer after the sale. Service to me is the corner stone of a successful dealership and this dealership lacks the support to "YOU" the customer. I will have the car checked and repaired if needed but not for the group.

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ghobson
9/21/2011 9:20:24 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony Venegoni
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Freedom Dodge:

My experience with freedom was very good, I walked in and told Tony Venegoni my salesman what I was looking for and he took me to the truck I bought after one test drive. The price was good and fair. I would recommend Tony and Freedom for your next purchase.

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