My Review Of Hackettstown Hyundai:
STAY AWAY FROM THEM!!!!!
I went there to lease a 2013 Elantra for my daughter. I was told that I would get the courtesy price as I came from a current customers recommendation. So thinking I could trust them, I didn't do any price research. WRONG!!! I didn't take the time to review the numbers on the contract because again, I'm being told I got the very best price. Salesperson (Jose) said it would be at triple net, which is below dealer invoice. I then see on the contract there was a $600 rebate that they kept. Salesman said nothing about it. When I did some research, I came to realize that they screwed me royally. I called the salesman and told him that we needed to meet about this. He assured me that I got the best price and they didn't make any money.
I meet with him and show him the price that I found on TrueCar which showed pricing much, much lower then what I paid. He said he didn't know anything about finance so he'd get the sales manager. He comes over and first starts by saying I got a very good deal and that I didn't understand the pricing. When we went over the numbers, he tells me that they only made $200 on the deal!!!! The same price they said they weren't making any money on! So by my count they've made $800 so far.
When I pushed him for an explanation, he said "this conversation was over." When he came to learn that my wife and I are looking at 2 more new cars (Santa Fe and Azera loaded are combined about $70,000) he changed his tune and wanted to talk again. I then said nope "this conversation is over". Flat out rude and a cheat.
I contacted 2 other Hyundai dealerships and they both quoted me a price which was more then $1,100.00 less then they charged me!!!
This is the exact kind of dealership that gives the industry its reputation of being underhanded, lie to your face crooks. Do yourself a favor and don't waste your time going there unless you want to be ripped off!
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