When our front drivers side shock snapped and punctured our tire, we had the car towed to the dealer for repair under a recall that had just been issued a week earlier. We called twice a week each week, for 35 days, and never got a call back from the service department. When the manager finally called us back, he was arrogant and rude. Save yourself the frustration... if you are hell bent on Hyundai... find yourself a different dealer. Hyundai of Hackettstown... You can "be sorry" and "forward my review to ownership" all you want... but actions would speak louder than words. Fix your problems before you start losing more business, and treat your customers like people. That is all we ask.
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