DO NOT BUY FROM THIS DEALER. I bought a car almost two months ago from this dealership. My car that I traded in (also purchased from that dealership) still had a balance, so Hyundai assured me the payoff check would be sent out within a week or two. Well, almost two months later, I get a call asking why I’ve stopped making my payments (on the car that I traded in). Apparently Hyundai was too lazy to mail in the buyback paperwork, and I was informed that my now extremely late payments, on a car I no longer own, were about to go into collections.
When I called Hyundai to figure out what went wrong, the answer I was given was, and I quote, “Oh, it’s still sitting on the president’s desk, he must not have gotten around to signing it yet.” It was finally taken care of, but they were not particularly apologetic, considering their laziness/incompetency came very close to hurting my credit. There was nothing unusual about this buyback, this is something they do all the time and yet they still dropped the ball.
I have always gotten all of my service/repairs done at the dealership, but I will not be returning. As someone who puts over 25,000 miles on my car each year, I have spent a lot of money there on frequent services, and they have lost a valuable customer.
I Recommend This Dealer:
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