Reason for Visit: Service
I recommend this dealer: No
My Review of Milford Chrysler Dodge Jeep Suzuki:
I never understood as to why people have always told me to by foreign cars (hyundai, nissan, toyota) but this dealership is the reason why!! I have never ever had a problem with any other car dealership ANYWHERE except for Milford Dodge. Here lies the problem(s):
Milford is famous for "Tires for life", this is where Milford gives free tires after the tires have run bald, excuse my language but this is pure deception. There is no such things as FREE Tires, the tires are 125.00 a piece for my truck (Dakota 05), Ergo they only give a 100.00 credit for each tire- YOU pay the rest. In order to get tires for life, you MUST have you truck serviced at Dodge. The oil changes run 39.99, which walmart runs 12.99. So you are paying an extra 27.00 for an oil change. This is a SCAM.
FInally after requesting new tires they told me they had to fix 2 tire rods that costs 560.00 to fix. Meanwhile going through every inspection and servicing they NEVER noticed this. After 6 months of having my truck I had to pay 1200.00 to clean back up fluid which Dodge says happens the first 5000 miles.
I have decided to trade in my Dakota 05 for a fair trade. However, maybe if there head wasn't up their ass they would understand the word fair. It shouldn't be called a fair trade, it should be called "I have no respect for you and I am going to screw you trade". They agreed to give me a used car for my 05 (this was in 2008 I wanted to trade). My 05 has 38,000 miles, they bring me an 04 Jeep Liberty (a car one year older with 12,000 MORE miles). I laughed and walked away. They said WAIT, we can do better. They bring me back a 2007 Grand Cherokee with 4,000.00 miles. Now something wans't right. They told me to hold the car for a weekend, after doing so I told them I would trade, they said they would pay off what I owed on the DOdge Dakota 05 and sign me up for another 6 year loan!!!! I owed (3,000.00). This is fair? They treat people as if they are the dumbest of life forms!!
My truck which I drive back and forth to NYC everyday is rusting in the back bed. I brought it to dodge, they told me that the rust is from the railroad that runs in a neighboring town, WHICH I NEVER BEEN to. I explained that I take it to NYC everyday, and they told me it could be from the train tracks in NYC. This is absolute bullshit. The contract you sign is bullshit, I have 20/10 vision and I had to squint. They dom't explain what the contract is they tell you "its all little nonsense" but then when you have it serviced they whip it out and tell you its not covered in the warranty. Then you pay out of pocket.
I have a 2007 Nissan Pathfinder and I tell you, I NEVER HAD A PROBLEM. These people are out for money. Their management team is a let down all around.
I urge everyone, DO NOT DEAL WITH THIS DEALERSHIP!!!!!!!!!!!!! Drive hours away if you have to or simply by foreign cars, at least they have more respect. This place is absolutely horrendous.
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