Read Reviews Motor Mile Subaru

Motor Mile Subaru

Motor Mile Subaru

200 Motor Ln
Christiansburg, Virginia 24073


(540) 381-8417

Motor Mile Subaru
Manufacturer: Subaru

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    5.0
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 32 reviews

4.9

4.9 out of 5

38 lifetime reviews

Motor Mile Subaru

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Motor Mile Subaru

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Motor Mile Subaru has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Motor Mile Subaru

Motor Mile Subaru, located at 200 Motor Lane in Christiansburg, VA, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Our Amenities

aquaj13
7/23/2012 4:33:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Hank Newhouse
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motor Mile Subaru:

He was so nice and helpful with my wife buying a 2012 forester that I traded my 2008 scion and bought a second Forester from him within 5 days. I would definitely recommend him to all my friends. I Have subaru dealership within 20 miles of home but choose to drive an extra 30 miles down the road to deal with Hank.

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Cruble
7/22/2012 5:10:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carson Poole / Mike Parks
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Motor Mile Subaru:

My husband and me where very satisfied with Shelor and the treatment we got. The Sales person was very friendly and went over everything with us.

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colsonchen
7/16/2012 8:30:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carson Poole
Alyson Daddazio
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motor Mile Subaru:

Shelor Motor Mile makes the process of buying a car easy and enjoyable. The dealership offers a wide array of cars at excellent prices. The employees are knowledgeable and always wiling to help.

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jimall
7/1/2012 5:37:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David Hale
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Motor Mile Subaru:

Dealing with the salesman (David Hale) was a pleasant experience. No pressure at all from him.

The only complaint I have is that the car was low a whole quart of oil . No excuse for that. Also, although not a big deal is that the windshield washer reservoir was either empty or extremely low.

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khinkali
6/13/2012 8:22:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kathy Sweeney
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Motor Mile Subaru:

Working with Kathy Sweeney was great. In fact, this was the best new car purchasing experience I have ever had. I never once felt that Kathy was playing any of those 'games' car salesmen are famous for doing. Kathy was direct, honest and focused on getting me into a car at a great price.

When I called Kathy, I had a quote from a different dealership on the table. I explained to Kathy what I was looking for in a car. She explained that they did not have one but she located one with another dealer. She then quoted me a price which was more than the offer I had from the other dealership. I told Kathy the value of my other offer. In a few minutes, Kathy called me back and offered me a quote that was $100 less than the other offer. Done deal.

The next day I showed up, the car was on the lot and all I had to do was the paperwork.

All in all...it was very easy. Well, Kathy made the buying process very easy for me.

Like I said, I have never had a better new car buying experience.

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connie.comer12
6/3/2012 2:47:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony Bryant and Hilda Miles
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motor Mile Subaru:

I had an enjoyable experience purchasing a new car. Tony Bryant and Hilda Miles couldn't have been more helpful, knowledgeable or personable. I appreciate the time they took to ensure that I understood everything about my new car in addition to the fantastic and more than competitive pricing I received. I will not only reccomend them to friends and family but I will return to Sheelor for my next vehicle.

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stankovical
5/28/2012 4:40:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kathy Sweeny
Carson Poole
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motor Mile Subaru:

Everyone was very friendly and patient with me. I've never bought a new car before and I was happy to work with someone who could help guide me through the process. I didn't feel any pressure and overall would consider this to be a good experience.

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ajenkins7
5/28/2012 7:22:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kathy Sweeney
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motor Mile Subaru:

Kathy and Mike were extremely personable and took great care to explain the small details. I have never bought a car and had the seller take so much time explaining the operations of the vehicle. Great experience at Shelor, which is why I seem to always come back!

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Kay1950
5/9/2012 11:52:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin Mohr
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motor Mile Subaru:

Kevin Mohr Internet Sales Manager at Shelor Motor Mile recently helped my husband and I select a new vehicle. We owned a 2009 Subaru Forester that we wanted to trade in on a more fuel efficient 2012 Subaru Impreza hatchback, and we wanted it in the pearl white color with tan leather seats. We had already checked at another Subaru dealership and was told the Subaru Impreza hatchbacks were next to impossible to find. Kevin Mohr checked a four state area and when he couldn't locate one, he didn't let that stop him, he put in an order for us one and even managed to get it for us before we left on our vacation. Kevin went the extra mile to help us and we appreciate his dedication and hard work very much. We are very pleased with our Impreza and would not hesitate to recommend Kevin Mohr to anyone who wants a honest salesman who will works hard for his clients. We will recommend him to all our friends and relatives. We want to thank Shelor Motor Mile and Kevin Mohr for a wonderful stress free experience.

Leonard & Kay Clarkson

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provenit
4/11/2012 4:16:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin Mohr and Trey Paige
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Motor Mile Subaru:

I first began my Subaru Outback search online, and one of the Internet Sales Managers contacted me. His name is Trey Paige. Over the next week he gladly answered my many email questions, and assisted me in finding the model that I desired. When we showed up for our appt.at Shelor Motor Mile, his co-worker Kevin Mohr who is also an Internet Sales Manager was extremely informative, and friendly. Our first impression of this dealership was a good one. At no time were any of the staff "pushy," or aggressive, and that was much appreciated. We feel we got a fair trade for our preowned vehicle, and were satisfied with the price we ended up paying for our 2012 Subaru Outback. The biggest thing to us was their honest approach to selling us a vehicle. At no time were we made to feel uncomfortable, or pressured. The finance guy who assisted us-Eugene was a friendly surprise, and made us feel comfortable finalizing our purchase. Trey Paige went to great lengths to get the price we were most comfortable with. We can highly recommended Shelor Motor Mile-Subaru, and no other way to put it, if you need a Subaru, you need to visit Kevin and Trey at Shelor. We will recommend both of them to our friends and family with no reservations. We were hoping for a little lower price, but we were satisfied with what we got, and they definitely give you a decent price for trade-ins. Very happy with our decision to visit Shelor Motor Mile. Thank you to your entire Team!

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