Motor Mile Subaru

Motor Mile Subaru
2260 Roanoke
Christiansburg, Virginia 24068
(540) 381-8417

Manufacturer: Subaru

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Twenty-Four Month Rating: 4.9/5
30 Reviews
Motor Mile Subaru

Overall Score: 5 Star Rating4.9



About Motor Mile Subaru
Certified: Motor Mile Subaru
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Motor Mile Subaru has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Kay1950
5/9/2012 11:52:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Mohr

My Review of Motor Mile Subaru:
Kevin Mohr Internet Sales Manager at Shelor Motor Mile recently helped my husband and I select a new vehicle. We owned a 2009 Subaru Forester that we wanted to trade in on a more fuel efficient 2012 Subaru Impreza hatchback, and we wanted it in the pearl white color with tan leather seats. We had already checked at another Subaru dealership and was told the Subaru Impreza hatchbacks were next to impossible to find. Kevin Mohr checked a four state area and when he couldn't locate one, he didn't let that stop him, he put in an order for us one and even managed to get it for us before we left on our vacation. Kevin went the extra mile to help us and we appreciate his dedication and hard work very much. We are very pleased with our Impreza and would not hesitate to recommend Kevin Mohr to anyone who wants a honest salesman who will works hard for his clients. We will recommend him to all our friends and relatives. We want to thank Shelor Motor Mile and Kevin Mohr for a wonderful stress free experience.

Leonard & Kay Clarkson


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provenit
4/11/2012 4:16:58 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Mohr and Trey Paige

My Review of Motor Mile Subaru:
I first began my Subaru Outback search online, and one of the Internet Sales Managers contacted me. His name is Trey Paige. Over the next week he gladly answered my many email questions, and assisted me in finding the model that I desired. When we showed up for our appt.at Shelor Motor Mile, his co-worker Kevin Mohr who is also an Internet Sales Manager was extremely informative, and friendly. Our first impression of this dealership was a good one. At no time were any of the staff "pushy," or aggressive, and that was much appreciated. We feel we got a fair trade for our preowned vehicle, and were satisfied with the price we ended up paying for our 2012 Subaru Outback. The biggest thing to us was their honest approach to selling us a vehicle. At no time were we made to feel uncomfortable, or pressured. The finance guy who assisted us-Eugene was a friendly surprise, and made us feel comfortable finalizing our purchase. Trey Paige went to great lengths to get the price we were most comfortable with. We can highly recommended Shelor Motor Mile-Subaru, and no other way to put it, if you need a Subaru, you need to visit Kevin and Trey at Shelor. We will recommend both of them to our friends and family with no reservations. We were hoping for a little lower price, but we were satisfied with what we got, and they definitely give you a decent price for trade-ins. Very happy with our decision to visit Shelor Motor Mile. Thank you to your entire Team!

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karenscar2
4/6/2012 6:05:05 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Pinto

My Review of Motor Mile Subaru:
Great experience! Friendly, not pushy, answered all questions - Joe even called to make sure we made it home ok since we had driven 5 1/2 hours to get the car! glad we went there! Will recommend to friends.

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rgoad
4/4/2012 3:55:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael B. Parks

My Review of Motor Mile Subaru:
Mr. Michael B. Parks was very pleasant, informative and most rewarding saleman we have ever encountered. I would recommend himm to everyone who goes there.

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rholladay
11/21/2011 11:55:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kathy Sweeney

My Review of Motor Mile Subaru:
Kathy Sweeney recently helped me with the purchase of a 2012 Subaru Outback. The entire process went very smoothly, which included her staying after hours one evening and also putting me in contact with a pinstriping service. I was especially appreciative of the attention Kathy gave to explaining all of the vehicle's features. Shelor's of Christiansburg, Virginia is a very large deadlership, selling many different makes of vehicles, and I have purchased several automobiles from them over the years. Sales personnel change freqently, and sometimes the individual customer attention was lacking in my past experiences. However, Kathy had been with Shelor's for many years, and I was very pleased with the attention received during this most recent experience.

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204fan
10/22/2011 1:11:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mr. Carson Poole

My Review of Motor Mile Subaru:
I probably tested Mr Poole's patience a few times, I must say he presented himself in the most professional and courteous way possible at all times. He was very attentive and understanding of my needs. Thanks so much for the help through the entire process. Thanks again! I will give Mr. Poole the call next time I am shopping for a car.

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Law1234
10/6/2011 2:00:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carson Poole

My Review of Motor Mile Subaru:
Mr. Poole was courteous, friendly, and efficient. I knew that I wanted a Forester and he didn't waste any time getting me exactly what I asked for. The dealership had a good variety of options online and I knew what my options were before walking in. He worked very hard to get me exactly what I was looking for. Overall, the best experience I've had looking for and buying a car.

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jmoles4
10/3/2011 6:41:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kathy Sweeney

My Review of Motor Mile Subaru:
I love Shelor's they always give me a fair price. Kathy always does a great job in helping me locate the car I want and delivers to me quickly.

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wolfzr2
9/20/2011 3:03:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bowie Clift

My Review of Motor Mile Subaru:
After having a negative experience with another local dealer, I contacted Shelor about a new Subaru Forester. Bowie was very prompt and courteous in his replies, and when it was time to talk in person it was more of the same. Right off the bat, the car was priced right where my research said it needed to be, and he worked with me on a fair trade value for my old car. Just an outstanding sales experience from step 1. If you need a car, go see Bowie.

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Lesia Layman
8/28/2011 4:51:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carson Poole and Bowie Clift

My Review of Motor Mile Subaru:
We would recommend anyone to buy a Subaru, we are really happy with our Legacy. Everyone was very helpful at Shelor's. Bowie worked out all the paper work over the phone which was great. We have always owned Chevrolets this is our first Subaru and we love it. Thanks! Doug and Lesia Layman

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