I worked with Randy, Vince and TJ. These guys delivered the best car buying experience I have ever had. I found the jeep online and called them about it. They told me the jeep was being detailed to come on it and see it. When I go there, the jeep was still in detail. I loved the jeep and decided to buy it. There was no hassle at all, I already knew the price as it was listed on their internet page. They wanted offered to do the financing thru one of the banks they have relationships with. Initially I did not want to do that, as I already had been approved at my bank. However, I was told that they could beat my banks interest rate. They DID! I was in the dealership for less than two hours and on the road with not only the jeep I wanted, but a better term than I expected. I was very impressed with the sales team and the management. I called back a few days later after I bought my car because I hadn't received my title yet and the title clerk went out of her way to help me and even let me pick up my title in person since she had it ready for me. She also told me that for everycustomer I send to Norris Auto Sales and they buy a car, if they tell them I sent them, I would get a referral fee. I have sent two customers to them, both had similar experiences and not only did they send me two checks for the referrals, they also sent me a free oil change voucher to show their appreciation. Every dealership should take notes and run their business the same way. I will nevrer go to another dealership again. Thank you guys.
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