I really wanted to give NWMS a good rating, as my salesman Jim was great from the beginning-laid back (not too laid back,he still made the sale:)) but he wasn't pushy. I found the car I wanted via the website and knew I wanted the test drive it. We took it for a spin, the next day with my husband in tow we headed back to the dealership and drove it again, talked numbers etc... Here's the thing- YES I'M THE SUCKER WHO STILL PURCHASED IT- It came with one key, which by the way is a chipped key and not every dealership has them in stock (as I have found out) and they are VERY expensive to get cut and programmed ($137.00 later) It did NOT come with key fobs (again VERY expensive to purchase and get programmed ($247.00 for 1) They DID knock off $300.00 from the purchase price to pay for the key fobs (I had no idea how much they were until well after). Without a key fob, as I know NOW, once I lock my car and use my key to get in and open the door it signals the alarm system until I put the key in the ignition (GUESS WHAT?? My plates aren't in yet and still have NW motorsports all over it, I just warn those around me now and let them know to never buy a car without getting a key fob in your hot little hands!!!)- Without the key fob(s) I am unable to use the remote start function this car has, so NO idea if this works or not!! Also, it had no spare tire, no jack NOTHING! It also didn't come with the spare tire cover in the trunk so when you open the trunk its an empty hole with nothing covering it, they felt I could find it in the "Junk yard" so did nothing about that either! Jim has stated he has ordered the spare tire (we shall see if that includes the other items to go along with it) Really need this tire as I travel 72 miles a day and not having a spare is NOT good (I have the sales guys cell # maybe he will rescue me when I have a flat lol :)). I'm still looking for the cover and have had NO LUCK!! The dodge dealership wants $250.00 for it and again, another expense that NW Motor sports should have been willing to cover for their car they are selling... The car needs a really good detail job and we have been promised this once it goes in for minor service items NEXT WEEK, as that was the soonest they could get me in (wanted it sooner but have yet to hear if that can happen) .. I am frustrated that going on a man hunt for a key, a key fob and a tire cover has been nothing but money spent and headaches! I will never, ever purchase another car without these items, however as a company they should have been willing to take care of these items! The finance department was awesome and Valerie rocked it and got me in a MUCH lower rate than we first thought!
I Recommend This Dealer:
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