The vehicle is a 2008 Audi A4, manual transmission with 60K miles on it. It listed for $16,900..then they dropped it to $15,900...then they dropped it again a week later to $14,900.
We test drove the car in city with no problems.
A couple days after purchase, we discovered our first problem; a loud pop/clunk when going around corners either moving forward or in reverse.
We took our car to the Audi dealership for an inspection, where we found out that the suspension was shot. Actually, it had been shot for long enough that we'd have to replace the entire suspension kit within about 2-3 months (that kit shouldn't have been installed on the car at all in the first place).
We called NWMS to ask them what they're going to do to help us. Their solution was to come in, trade my 2008 manual for a 2008 automatic that had more miles on it, AND pay $500 more on top of what we had all ready paid. Well, looks like we're going to fix the suspension ourselves and shell out $2,600 bones to buy the new suspension kit.
Within the first 4 weeks of owning the car, the other problems surfaced.
In addition to the suspension issues;
-The thermostat needs replaced (apparently, resetting the code error will keep the check engine light off for about a week). Fixing this is $80 just for the part.
-Front driver side tire has a slow leak.
-The motor is obviously burning oil. I mean, "2 Quarts in 1,500 miles" obvious. Audi will resolve this, but it'd have been nice to know before purchase.
-As a result of the wrong suspension being put on the car, the installer over tightened the linkages, which broke the steering knuckle as well. ($650) Also, there was missing bolts found by the mechanic we hired to install the new springs.
I'm supposed to believe they just "missed" any one of these issues accidentally? No way! I do not suggest anyone buys from this company because A) They're obviously not even doing a basic inspection of the cars they're taking in for trade, and/or B) They knew about all of it and are that dishonest. Glad I waited a month to post my review. If you find a truck or car you MUST buy from them, do NOT purchase it without having it certified at it's applicable dealership ( I.E. Chevy, Dodge, etc.).
Also, do NOT let them run your credit! We told them we had our own loan sorted out, and that it was important that they DO.NOT.RUN.OUR. CREDIT....but the store manager still did anyway hoping we'd get our loan through them, ultimately giving them even more money.
Car sales business is what it is, but I'd rather that the people I care about buy their vehicles from a company that values their reputation, quality products and truly gives a xxxx about what they're selling.
I Recommend This Dealer:
Sales manager- Jim @ 400 River road
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