Funny how other businesses/companies on facebook have their pages set up to allow people to rate them, I understand first hand why NWMS does not. I'd rather eat white dog turds then deal with them again. I traded in my truck for another truck to get my monthly payments down. I ended up in a 2005 Toyota Tundra. The check engine light was on during the test drive, but I was assured it was due to the gas cap not being tightened properly. They reset the check engine light I did some paperwork and drove home. About 5 miles down the road the check engine light comes on again, the salesman had put gas in the truck after the light was rest. I gave them the benefit of the doubt and called them, they said come in the next day and they'd check it. I go back in they reset it claim it's the gas cap again. I go home and go to work and the next day the check engine light comes back on and I smell something burning, I also found water puddling on the passenger side floorboard (it had rained the night before). So I go back to the dealership and tell them I want my truck back or into another truck. They work with me trying to get me into a newer tundra which I declined because it wouldn't have made my payments cheaper. Then I get in to an 03 Tacoma (which I'm currently driving) everything is fine with this truck, except for the fact these snakes have yet to pay off the truck I traded in. I've called three times since the 10 day mark has passed. The first time they said "oh it hasn't been ten days", the second time "we will check into it and get back to you", the third time they didn't even answer. My military brothers and sisters please stay the xxx away from this place. They are part of the newcomers brief/tour and I plan on contacting whoever is in charge of that to make sure these clowns aren't allowed at anymore of them or on post events. If anyone from NWMS wants to contact me feel free to message me or look up my info and call me, you claimed "We're here to make sure you, the customer, are happy with our business so you refer us to friends and family." I wouldn't refer you guys to Satan.
I Recommend This Dealer:
the employees I worked with aren't on this list
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