AVOID THIS PLACE AT ALL COSTS! These people are grade A crooks.
The sales strategy is very aggressive, and the dealers will refuse to budge on their prices (which are overly inflated). They also offered me CRAP for my trade in that was actually a very nice vehicle. They gave me the up and down about how it would never sell etc. etc. etc. and gave me 12,000$ for a 20,000$ truck. I went back and fourth for over an hour trying to come to terms, and finally got 12,500$ out of them. They told me (of course) the most they would list the truck for was 15,500 and they were losing out of the deal. 3 days later my truck was listed in their online inventory for $20,500.00. As if lying to make a deal isn't bad enough it gets MUCH WORSE.
I have had my diesel for 4 months. I noticed some slipping in the tranny and took it in to the shop. Well what do you know? The transmission is SHOT and will need a rebuild to the tone of $5,600.00!!!! Not only that but the other BASIC mechanical systems on the vehicle ALL need retooling. The mechanic has informed me to get the truck back to where it needs to be it will be $8,950.00 including fluid flushes on ALL of the component systems, both Difs, brakes, coolant, etc etc etc. This appeared to be a "clean" 5.9l cummins with only 85,000 miles on it that I bought from NWMS only 4 MONTHS AGO! These monsters CLEARLY would have recognized such catastrophic issues with this vehicle in their "diagnostics".
In the end, I am to blame for being fooled, and following through on a decision that didn't "feel right" when I should have long before walked away. But PLEASE do not make my same mistake and AVOID THIS DEALERSHIP AT ALL COSTS! I now own 23,000$ in negative equity on a truck that requires $9,000 in repairs that I cannot afford.
The sales staff and management are very unprofessional. Using lots of foul language and uneducated slang. My salseman knew literally nothing mechanically about the truck I bought, nor my trade. Not to mention he had a CHEW dip in his mouth the ENTIRE DEAL and was spitting in the garbage can inside his "office" area. Nasty!
Just do yourself a favor and go with a reputable dealer. See their review on Yelp.com
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