Read Reviews Preston Chevrolet Cadillac

Preston Chevrolet Cadillac

Preston Chevrolet Cadillac

13600 West Center St.
Burton, Ohio 44021


(440) 834-9700

Preston Chevrolet Cadillac
Manufacturers: Cadillac, Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.9

24-Month Rating

based on 19 reviews

5.0

5.0 out of 5

21 lifetime reviews

Preston Chevrolet Cadillac

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Certified: Preston Chevrolet Cadillac

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Preston Chevrolet Cadillac has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Preston Chevrolet Cadillac

Preston Superstore is proud to be a leader in the Burton, Chardon and Mentor, Ohio area. Since opening our doors, Preston Superstore has kept a firm commitment to our customers. We offer a wide selection, and strive to make the car buying process quick and hassle free.

If you would like financing options and you are in the market to purchase a new Cadillac, Chevrolet, Ford, Kia or used car or truck, we will provide assistance to help you find financing options that fits your needs! Whether or not you have bad credit, no credit, or are a first time car buyer, you can trust that Preston Superstore will get you into the car or truck you choose with professionalism and attention to your needs.

Preston Superstore has a experienced and reliable Service and Parts Department with extended hours to help fit our customers' hectic schedules. As always, Preston Superstore offers competitive pricing for your automotive maintenance needs.

Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (800) 220-2342 if you have any questions or comments.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Automated Car Wash Parts Store
Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Coffee Vending Machines
Free Loaner Cars Popcorn Machine

ClutzyT
4/4/2013 3:34:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Debbie BertaDebbie Berta
Greg ChismarGreg Chismar
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston Chevrolet Cadillac:

I really hate car shopping. I find salesmen to be overbearing almost to the point of harassing. You tell them what you want and they try to put you in something you don't want. I didn't have this problem here. I went in. I told them what I wanted an what my budget was and they made it happen.
Unfortunately 2 weeks later I wrecked the car I had just bought so now I am heading back to go buy another. But the point is, I'm going back to Preston!!

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Response From: Preston Chevrolet Cadillac
Added: 4/4/2013 4:33:03 PM

Wow, thank you for your kind words can't wait to see you back here.

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Jordan55555
2/10/2013 12:47:47 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike PiotrowskiMike Piotrowski
Pat PrestonPat Preston
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Preston Chevrolet Cadillac:

I had not purchased a new car since 1979 and never did enjoy the process in the past. Mike my salesman was very good and showed me all the promotions that were available with out me even asking. They had better pricing than I had received from another dealer.

The follow up after the purchase was just great. In the old days I shook hands with the salesman and never heard from him or the dealership again. At Preston they called me, wrote letters, and sent emails to make sure that I was happy with the car.

The car is a Chevrolet Cruze, and my wife and I love this car, probably that best built car we have ever owned. Months later we purchased another Cruze for my sister-in-law as she loves the car also.

I would highly recommend Preston Superstores to anyone.

Rich Jordan

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naveni
1/20/2013 10:31:25 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
JJ MooreJJ Moore
Neal ShirkNeal Shirk
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston Chevrolet Cadillac:

I brought in my 2013 Kia Sorrento for an oil change. I was called to schedule an appointment. I am busy and it was great to recive a call to schedule the appointment. It was explained what is recommended for my vehicle. My vehicle was taken on time and the service was completed quickly. Everything that was done during the visit was explained and my car was washed! The staff was very polite and engaging. I will be back and I will recommend this service dept. Great job and great service!!!

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Response From: Preston Chevrolet Cadillac
Added: 1/21/2013 12:15:42 PM

Thank you for such kind words we appreciate you taking the time to say such nice things about us.

Twitter
JSkala
9/3/2012 1:04:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
JJ MooreJJ Moore
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston Chevrolet Cadillac:

JJ was extremely helpful and courteous. He was patient with us as we test drove the vehicle and answered all of our questions politely and honestly. He went out of his way to get us a great deal on our trade-in and a minimal down payment. He made sure the entire buying process, from the test drive to the signing of the loan, went very smoothly. He made sure the car was washed and the gas tank was full before we left the lot.

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Response From: Preston Chevrolet Cadillac
Added: 9/5/2012 5:10:52 PM

Thank you for taking time out of your busy day to recognize us. I will be sure to pass this on to JJ and the rest of the staff.

Twitter
justin.dickerson.5
9/1/2012 6:05:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
JJ MooreJJ Moore
Todd SherrillTodd Sherrill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston Chevrolet Cadillac:

My experience at Preston was very satisfying. First, walking into the dealership, I was greeted by the GM, Tod Sherril. He then introduced me to JJ Moore who proceeded to provide a helpful and courteous experience. Every question I had was answered with confidence and the entire process was enjoyable. I feel like I am a part of the Preston family now. Preston Chevrolet is a great dealership with great people. What more can you ask for?

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Response From: Preston Chevrolet Cadillac
Added: 9/5/2012 5:07:34 PM

Thank you so much for making the ride out here to see us, we appreciate the great review.

Twitter
fchldoh@hotmail.com
8/24/2012 10:31:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darrell DomanovicsDarrell Domanovics
Mary Jane JudyMary Jane Judy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston Chevrolet Cadillac:

It was the best car purchasing experience we have ever had. Very friendly, very knowledgeable, helpful, accomodating, all together just what we needed. Thanks very much.

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Response From: Preston Chevrolet Cadillac
Added: 8/25/2012 9:28:05 AM

Thank you for the kind words, I will be sure to let all of the great employees you mentioned see this review.

Twitter
ckpankuch
8/22/2012 12:24:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill HaleBill Hale
Pat PrestonPat Preston
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston Chevrolet Cadillac:

This is our second purchase at Preston Superstore. The first was a 2012 Ford F-150 and recently 2012 Cadillac SRX Luxury Edition. Pat Preston (the owner) is involved in every transaction along with your salesman. He personally test drives your trade and works with the salesman to give you the best deal. Their service department is the ultimate best. Very friendly service. Highly recommend. Will be back when our leases are up on our vehicles to purchase new ones.

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Response From: Preston Chevrolet Cadillac
Added: 8/25/2012 9:26:47 AM

Wow and thank you for the kind words, will be sure to let Pat know how you feel.

Twitter
Garry Herrington
3/19/2012 3:24:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
JJ MooreJJ Moore
Todd SherrillTodd Sherrill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston Chevrolet Cadillac:

Prestone Chevrolet was fantastic to deal with I have bought 4 cars from them in the past year and I couldn't ask for better service. They are not only competitive and will give you the best deal possible they take care of you like family. I hightly recommend them as a dealer for new, used or service.

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AKOLLARIK
2/19/2012 2:48:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Walter BrownWalter Brown
JJ MooreJJ Moore
Pat PrestonPat Preston
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston Chevrolet Cadillac:

WE WERE PROPERLY GREETED AND OFFERED REFRESHMENTS. THE OWNER PAT PRESTON PERSONALLY REVIEWS AND TEST DRIVES YOUR TRADE. WE RECIEVED THE BEST TRADE VALUE HERE. SALES AND FINANCE DID A GREAT JOB. WE GOT THE BEST FINANCE RATE AND DURATION NEEDED TO MAKE THE DEAL HAPPEN. EVERYTHING WAS EXPIDITIOUSLY COORDINATED, AFTER MARKET ACCESSORIES WERE PROPERLY INSTALLED IN A TIMELY FASHION.
THE TRUCK WAS EXPERTLY DETAILED TO MY LIKING. JJ MOORE MADE SURE THAT EVERY ASPECT WAS PROPERLY COORDINATED TO ENSURE A SMOOTH PROFESSIONAL TRANSACTION AND DELIVERY.
THIS IS THE FOURTH PURCHASE AT PRESTON FOR US. LOOKING FORWARD TO MANY MORE, THANKYOU
AKOLLARIK.

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bigohdawg
2/5/2012 9:37:22 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin McClureKevin McClure
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston Chevrolet Cadillac:

After visiting multiple Kia dealers, Preston was by far the best professional and fair car dealer. They were very openly honest and did not try any bait and switch tactics that I found at other dealerships.

I would strongly encourage others who are looking for honesty, fair and great customer service to visit Preston before purchasing a vehicle.

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